Accueil assez décevant. La vendeuse nous autorise seulement à sentir trois parfums, alors que nous nous sommes déplacés de loin pour venir dans cette boutique. C’est dommage, car il y a pourtant de tr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do NOT order from this company. They promised a 10% discount for signing up for their emails, but I never got an email with a code, a response when asking for it, and it was never applied to my order.... Zobacz więcej
Placed the order yesterday, got today (within Europe). If you want to receive your Goods as soon as possible, please, use DHL EXPRESS. Well/safe packed. Got samples and also gifts from the... Zobacz więcej
Reakcja na opinię
Second purchase from Premiere Avenue Purchased Maison Francis Kurkdjian Globe Trotter travel spray case at an amazing price, 20% less than other quality perfume outlets and also received 5 ni... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Established in Grenoble since 1998, our perfume store, entierly dedicated to niche fragrances offers the most beautiful brand of Haute Parfumerie such as Maison Francis Kurkdjian, Tom Ford, Editions Frederic Malle, Fornasetti, Cire Trudon, Laurent Mazzone Parfums, Santa Maria Di Novella etc... Première Avenue offers 80 brands of perfume niche, scented candles, care & beauty. The online store ships worldwide.
Dane kontaktowe
1 rue guétal, 38000, Grenoble, Francja
- shopping-premiereavenue.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 16% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good prices but be careful regarding Uk postage
I’ve bought from this site more that 5 times and everything was perfect, all products are genuine and at good prices. The only problem is postage after Brexit depending what’s the amount of orders you’ll have to pay vat in Uk for all the orders exceed 135£. This fact wasn’t mentioned on their site and I had to pay more then 60£ for an order of more then 300€. I had to search for this infos because like I said is nothing in their site and my order was stacked on Uk depo and no one tried to contact me regarding this. Probably I will order again in the future but I will use another destination country

Odpowiedź od Première Avenue
L’article reçu non conforme et pas de réponses
L’article reçu n’est pas du tout conforme à ma commande, aucune réponse à ma demande d’un bon de retour. l’onglet retour sur le site ne fonctionne pas et depuis impossible de me reconnecter à mon compte. Je déconseille sérieusement ce site

Odpowiedź od Première Avenue
Très mauvaise expérience avec ce site…
Très mauvaise expérience avec ce site il m'ont facturée 245 euros et pour finalement prélever sur mon compte 288 euros qu'ils arrivent même pas à justifier je ne le recommande pas

Odpowiedź od Première Avenue
Received my MFK B 540 in such…
Received my MFK B 540 in such immaculate condition like you would buy from shop, packaged very well. Smells beautifully amazing squirted two long presses onto my hand throughout day I wash my hands took a shower was still able to smell a little of it which is good for me the long jevity is there However this is an EDP which should be a strong smell after one squirt I can smell the power of the scent but then lingures for only a while overall amazing also received quite a lot of tester actually which was a bonus!

Odpowiedź od Première Avenue
Premiere Avenue is the best place for…
Premiere Avenue is the best place for amazing niche perfumery. Huge variety of scented wonders and also skincare and home scents. But this is not the most important. The most important part is the whole experience, especially when you have the help of their passionate, professional staff. They are the most helpful, polite and positive people to deal with in this world of internet commerce. Messages are replied instantly and a solution and orientation is promptly given, tailored to your needs. A special mention here to their lovely SA Humbert, who guided me thru a "perfumed dilemma" with his knowledge and advice. Plus... the orders will arrive super-fast and your package full of scented samples for you to delight in.
They will be my providers from now on, and I buy a lot of perfumes via internet. Premiere Avenue, mon Premier Choix. Merci!!!

Odpowiedź od Première Avenue
I orded online
I orded online and it whent wrong with the product. The communication; quik and verry proffesional. The service and also delivery are verry good 👌 this store made me happy! ☺️

Odpowiedź od Première Avenue
Has anyone dealt with a tracking number…
Has anyone dealt with a tracking number that states the parcel has been delivered?
They have yet to respond to my emails.
I’ve entered the tracking number into parcel monitor and it says it is en route.
Will I receive my package?? It’s been nearly a month since ordering two perfumes for 225€.
Help please!

Odpowiedź od Première Avenue
Wow!! Amazing price & fast delivery
Wow!!! That’s my first review ever in my lift. But they absolutely deserve it! I order a perfume which first of all was £70 cheaper than in UK! I palcebd an order on Su day late evening, and on Thursday 9 am I received my perfume, amazing packed and lots of samples ! Thank you !! Will definitely order again and recommend to my friends!!!

Odpowiedź od Première Avenue
Excellent
Excellent, 5 star rating is not enough. I’ve ordered an MFK perfume from them and it arrived so quickly from the day i ordered, just 6 days despite of our situation right now because of this pandemic unlike those previous purchase from other shop that worries me so much and it takes almost a month to arrived. Great job to Colissimo and Parcelforce for giving me an accurate tracking and deliver my parcel so quickly. The parcel packed so nicely and safely plus 3 samples of other niche perfumes. It was a smooth transaction and I couldn’t ask for more. I will definitely order from this shop again, infact i was searching now for my 2nd purchase but unfortunately the one that i’m planning to buy is out of stock as of now which is MFK oud satin mood in a 70ml bottle. Thank you.

Odpowiedź od Première Avenue

Odpowiedź od Première Avenue
They are THE WORST !
They are THE WORST !! Everytime I bought candles on this website the delivery was a problem !! Most of the time the delivery was super slow. From time to time, the carrier couldn't even find my place because of the address (obviously the address was the right one) so the package was sent back to them. Last time i bought candles was on the 1st of December. I decided to buy early before Christmas because there was 2 Christmas gifts in my order so I wanted to be sure to receive my package on time. I could choose between two type of delivery but as there was no explainations about the pro/cons of the two type of delivery I choose the first one. My package was delivered mid January !!!! I sent them multiple emails asking them to do something or to refund me. They refused to refund me saying that its was Covid fault and the carrier waited to have a plane full before sending packages. Dont ask me about that ! For me it’s a lie ! There was always problems with delivery with them way before Covid. So its just an excuse. Plus they should know about the carrier they propose before working with them ! I will never buy with them again !! Very bad customer service !!

Odpowiedź od Première Avenue
Has anyone got the direct email address…
Has anyone got the direct email address for this company please??
Not sure they can speak English nor bother to reply or read any of your messages or emails but definitely busy enough to quickly collect your money.
Bought perfume just over £200 on 6 of Feb 2021 and payment cleared but since I get no invoice no confirmation email!!!
For 3 days I am almost begging them to reply to me and let me know what's going on.they are ignoring me on their website and their Instagram.
WOULD BE MY FIRST AND LAST PURCHASE FROM THEM.
Also will make a complaint.

Odpowiedź od Première Avenue
Amazing & super quick customer service
Amazing customer service! I got reply from customer service in 10 min time!!! I have never experienced service so quick! Thank you! I am absolutely a returning client!

Odpowiedź od Première Avenue
Wonderful store.
Wonderful store.
Great product, rare flavors, fast shipping. There is a free delivery option to Russia. Attentive managers (Special thanks to Humbert).
Thank you!

Odpowiedź od Première Avenue
Authentic and fast
I live in New Zealand, shipping took a week... after Covid! Amazing! They were fast, packaging ensured everything arrived safely, and their customer services team was quick and courteous with communications. The best frag store online. All perfumes were genuine and lots of free (high end niche) samples were appreciated! Will use again and have recommended!

Odpowiedź od Première Avenue
Repeat customer.
Just received my second order to the UK and more than happy. Excellent savings, well packed and arrived quickly. Will certainly be ordering from them again.

Odpowiedź od Première Avenue
Recently ordered a package from Premier…
Recently ordered a package from Premier Avenue . They sent a package and forgot 1 item , I emailed them about it and they sent the missing item right away the next day . I positively recommend them for shopping

Odpowiedź od Première Avenue
Worried at first proved to be good experience
Hi,
I was a bit worried when i read the reviews but i had a very good experience. I purchased New York Intense by Necolai. Arrived in the UK in 4 days. I must be honest, the box was a bit dirty and not very presentable packaging but i paid £40 less then retail so...i guess if they pay a bit more attention to detail would be better.

Odpowiedź od Première Avenue
Impressed!
Was a little cautious given the polarising reviews, but can gladly say the service was great! Free international delivery for a high quality perfume in no time at all.
Very happy with this.

Odpowiedź od Première Avenue
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







