By far the best hair extension brand. Always go above and beyond for me even as a sole trader. It means a lot to someone like me to be recognised, appreciated, and shown such support.. Thankyou to all... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
By far the best hair extension brand. Always go above and beyond for me even as a sole trader. It means a lot to someone like me to be recognised, appreciated, and shown such support.. Thankyou to all... Zobacz więcej
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Brilliant service from start to finish! I had to return some hair as it was the wrong colour, and they kept me updated throughout the whole process. I was worried when I realised I’d forgotten to incl... Zobacz więcej
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I’ve been using remi cachet for a number of years now, they are genuinely my number 1 supplier, the brand that I will always recommend to all of my clients and that I can truly vouch for. The hair qua... Zobacz więcej
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I’m honestly so disappointed with these hair extensions. I ordered shade T5-7/20 and within a couple of weeks they started turning really warm and brassy—almost ginger/orange in certain lighting.... Zobacz więcej
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Remi Cachet is a premium quality, professional hair extension brand offering the highest grade of human hair in the market globally. Founded in 2013 by 30+ year industry expert, Victoria Lynch, Remi Cachet has an offering of over 14 extension methods and 60+ shades of colour, with a mission to provide natural and sustainable hair solutions that tackle everything from colour, length, volume and beyond.
Unit 2, Easter Park, Teesside Industrial Estate, TS17 9NT, Thornaby, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
As a professional hairstylist, I've worked with many extension brands over the years but Remi Cachet is by far my go-to for consistent, high-quality results.
I mainly use the Elegance range on my clients, and the hair is absolutely beautiful thick from root to tip, soft, and long-lasting. With proper aftercare, most of my clients get 12 months or more out of their extensions, which is incredible.
The colour range is fantastic and blends seamlessly, especially with methods like nano tips, tapes, and wefts. My clients always comment on how natural the hair feels and how well it holds up between maintenance appointments.
Yes, it’s a premium product but I believe in investing in quality, and so do my clients. Remi Cachet has never let me down, and I wouldn’t use anything else in my salon.
Highly recommend to fellow professionals looking for reliable, luxury-grade hair extensions.

Odpowiedź od Remi Cachet
I’ve been a Remi Cachet customer for years now and I have never been let down by them! Great customer service particularly from Rachael.

Odpowiedź od Remi Cachet
Fab hair great customer service been buying from this company for years and years 👍

Odpowiedź od Remi Cachet
Ordered the qute hairdryer at abit of a risk, as there isn’t much I could find on reviews, the
Description on the website explained different parts of the hairdryer and what would be expected and I can honestly say it met up to the expectations. It’s lightweight powerful and I like that the attachments are magnetic, it came with three different nozzles and the packaging was quite impressive. I also got a tote bag which is perfect for mobile hairdressing. The rebrand of the nano ring tins are much better as they are metal and flat which is better for storage.

Odpowiedź od Remi Cachet
I am currently in dispute with Remi Cachet over a set of extensions that discoloured drastically within just a few weeks of wear, despite being cared for exactly as instructed with their own branded products.
The company has explained that this is “normal” and to be expected with ash tones, and even suggested recolouring them — despite their own website discouraging recolouring and promoting the Elegance range as lasting up to 18 months.
When I raised this, I was told their Hairsurance policy makes clear that colour is not guaranteed. However, I do not accept that a premium product should become unusable so quickly.
I am seeking either a replacement or a refund and hope the company will resolve this fairly. I will update this review if and when a satisfactory resolution is received from Remi Cachet.
Update: Company response suggested recolouring, which contradicts their own advice. I maintain my request for a refund or replacement and will update again when resolved.”
Update: I’m relieved to report that after some further correspondence Rebecca intervened and organised a full refund for the faded set.
This should not have taken so many emails but I’m thankful my issue was solved fairly.

Odpowiedź od Remi Cachet
Amazing no matter products and quick delivery xx

Odpowiedź od Remi Cachet
I love the extensions. I ordered the wrong colour and it was no problem to return

Odpowiedź od Remi Cachet
Terrible hair. We bought the extensions and had them fitted. 4 months after one refit they are orange. This is obviously ( after reading other reviews) an issue with the dye used. They are blaming us and saying its usual wear and tear. Disgraceful!
The dedicated team have said because of the original hair used, this can happen. They should put this on their site! Hair may only last 4 months and it's up to the purchaser to fix it!!
I have the same darkened roots and they're Still perfect after a similar time. So the issue is clearly the hair BUT nothing is offered as a resolution to spending so much for 4 months hair!

Odpowiedź od Remi Cachet

Odpowiedź od Remi Cachet
I’ve been a loyal customer and previously had great results using Remi Cachet, but this time has been a disaster. I had two full deluxe wefts fitted, but there was nothing deluxe about them. The hair is shockingly thin at the ends - it genuinely looks like something you’d pick up from a market stall, not a premium brand.
I spent over £800 including the fitting and additional lengths, only to be left with flat, lifeless hair that doesn’t resemble the quality I once trusted. What’s worse is the brand’s response - they told me to send the hair back after it was fitted. At that price point, they know most people can’t just remove and return the hair once it’s installed, so it feels like a convenient way to avoid responsibility.
After reading recent reviews, it’s clear I’m not the only one seeing this drop in quality. Sadly, I won’t be buying from Remi Cachet again. If you’re considering investing in their hair - don’t. Save your money and shop elsewhere.

Odpowiedź od Remi Cachet
I am from Sydney Australia and purchased Remi cachet after doing a hair extension specialist course.
These are the best hair extensions I’ve ever had, the quality is excellent and would absolutely recommend this brand to everyone.

Odpowiedź od Remi Cachet

Odpowiedź od Remi Cachet
I previously reported how awful my hair had gone after only 16 weeks. Left a review was told to reach out. Reached out was palmed off AGAIN there not interested in helping. The colour fading is awful my hair is orange totally different colour to advertised and sold. Ratty thin and has shed. They didn’t even ask to see it before blaming me. All of the responses on here asking you to reach out are just to look like they care once you do there not interested at all. I spent hundreds and it lasted less tho an a third of the marketed times it’s awful hair and the customer service is worse. If I could add photos to this review I would but I’d urge anyone to look on TikTok for recent social media posts of how bad this hair has gotten. They’ve spent a lot of money on a rebrand and seem to have forgetton its good quality hair we pay for not a packet.

Odpowiedź od Remi Cachet
Delivery and quality of hair is unbelievable my clients love the hair and so do we

Odpowiedź od Remi Cachet
Delivered with in two days hair is by far the best around

Odpowiedź od Remi Cachet

Odpowiedź od Remi Cachet
Great customer service. Deliveries are always on time and hair, although on the pricier side, is gorgeous and lasts a long time

Odpowiedź od Remi Cachet
I’m not one for leaving negative reviews but I couldn’t be more disappointed in my hair from remi cachet. After spending £600 on hair it is the WORST HAIR I have EVER had. I tried these for the first time after hearing amazing things about them and couldn’t be more upset with the quality. The hair is awful and after 6 weeks the shedding and colour fade is actually terrible. I change my hair every 6 months as a rule but this hair has no longer than 8 weeks in it. After reading all the other reviews it appears I’m not the only one. Save your money girls, shop elsewhere.

Odpowiedź od Remi Cachet
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