Remi Cachet Recenzje 

667
•
Wynik TrustScore: 4 na 5

4,2

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

By far the best hair extension brand. Always go above and beyond for me even as a sole trader. It means a lot to someone like me to be recognised, appreciated, and shown such support.. Thankyou to all... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant service from start to finish! I had to return some hair as it was the wrong colour, and they kept me updated throughout the whole process. I was worried when I realised I’d forgotten to incl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been using remi cachet for a number of years now, they are genuinely my number 1 supplier, the brand that I will always recommend to all of my clients and that I can truly vouch for. The hair qua... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I’m honestly so disappointed with these hair extensions. I ordered shade T5-7/20 and within a couple of weeks they started turning really warm and brassy—almost ginger/orange in certain lighting.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Dostawca przedłużeń włosów

Napisane przez firmę

Remi Cachet is a premium quality, professional hair extension brand offering the highest grade of human hair in the market globally. Founded in 2013 by 30+ year industry expert, Victoria Lynch, Remi Cachet has an offering of over 14 extension methods and 60+ shades of colour, with a mission to provide natural and sustainable hair solutions that tackle everything from colour, length, volume and beyond.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

667 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(667)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 161

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Product and delivery as expected

Fast delivery.
Amazing products
Good quality hair

30 października 2025
Logo Remi Cachet

Odpowiedź od Remi Cachet

Hi Charmayne,

We're so happy to hear that you received your order quickly and are pleased with the amazing quality of our hair products. Thank you for your feedback!

Best Wishes
Remi Cachet Customer Support

Oceniono na 5 z 5

High quality hair

After trying quite a few different brands of hair i find remi cachet the best . Its high quality , easy to work with and it doesn't matt . My clients are very satisfied with your products .

23 października 2025
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Odpowiedź od Remi Cachet

Hi Keri,

We're happy to hear that our hair extensions meet your standards. It's great to know you find them high quality and easy to use, and that your clients are satisfied. Thanks for your positive feedback!

Best Wishes
Remi Cachet Customer Support

Oceniono na 5 z 5

Great supplier

Great supplier . Always on time and always great quality

20 października 2025
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Odpowiedź od Remi Cachet

Hello Ena,

We're glad you appreciate our on-time delivery and great quality. Thank you for sharing your positive experience with our services!

Best Wishes, Customer support- Remi Cachet

Oceniono na 5 z 5

Fab service

Fab service
Fab hair
Fab keratin
Overall I loved this 🫶

15 października 2025
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Odpowiedź od Remi Cachet

Hi Elenor,

We're happy to hear that you loved the service and Flat tips ! Thank you for sharing your positive experience with us; we appreciate it.

Best Wishes Remi Cachet Customer Support

Oceniono na 1 z 5

I paid for special delivery and it…

I paid for special delivery and it didn’t turn up when it was suppose to!

13 października 2025
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Odpowiedź od Remi Cachet

Hi Lucy,

Thanks for taking the time to share your experience.

I've taken a look at your order which was placed on 13/10/25 and DPD express delivery, this was then delivered on 14/10/25. DPD express delivery is our Next Working Day delivery service which is what you received.

If this isn't the correct order then please reach out to our Customer Support Team and we will try our best to help.

Best Wishes,
Remi Cachet Customer Support

Oceniono na 5 z 5

Beautiful quality

Beautiful quality, never had any issues, always arrive so quick, and a range of stunning shades!

3 października 2025
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Odpowiedź od Remi Cachet

Hi Hannah,

We're happy to hear that you find our products beautiful and of great quality. It's great to know you appreciate the fast delivery and stunning shade range!

Best Wishes
Remi Cachet Customer Support

Oceniono na 5 z 5

Racheal has been helping me and my…

Racheal has been helping me and my daughter and she's been amazing. Her communication and knowledge has been impecable. Can't thank her enough

9 października 2025
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Odpowiedź od Remi Cachet

Hi Louise,

Thanks for the fab review, as a company we do love to know we are making our customers happy.

Thanks for taking the time to leave a positive review. Rachael does love to give a positive colour matching service

Best Wishes

Remi Cachet Customer Support

Oceniono na 5 z 5

Excellent service

The extensions are always great quality with out question, but on my order I accidentally wrote the wrong address.
I used the 'contact us' tool on the website, to ask for the address to be altered, I got an extremely speedy reply, and the package was delivered on time to the new address. Great service

8 października 2025
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Odpowiedź od Remi Cachet

Hey,

Thank you for the 5-star review, We really do appreciate it!

We love to be able to help

Best Wishes

Remi Cachet Customer Support

Oceniono na 5 z 5

Great service

Great service. Amazing hair. I’ve used a lot of brands and think I’ve now finally found the right one

1 października 2025
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Odpowiedź od Remi Cachet

Hi Craig

Thank you so much for your lovely feedback :)

Best Wishes

Remi Cachet Customer Support

Oceniono na 1 z 5

Avoid

Avoid! Tangled, shreading and dry!

After a lot of considering, I switched to Remi Cachet after seeing a lot of celebs, influencers saying how amazing the hair was. I’ve always used angel remy or euphoria but wanted to see if remi cachet would last longer.

Straight after instillation knotting, matting and shreading began, the knotting and tangling being so bad I didn’t even want to have it down straight, I kept putting oil on it two times a day as advised, Brought all there products oil, shampoo even hair brush. Still I put this down to maybe needing to be washed, 2.5 weeks on I absolutely hate the hair it’s so knotty I don’t even like to wear it down I’m having to keep it in plaits. Never in the 15 years I’ve worn extensions have I had this.

I contacted remi cachet straight away explaining my problem and if they had any tips, no tips whatsoever just told me to fill out a hair report and I’ve had no communication back, nearly £700/800 wasted on hair!

13 października 2025
Opinia niezależna
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Odpowiedź od Remi Cachet

Hi Nikita,

Thank you for sharing your experience!

I can see you are in contact with our Customer Support team and we are trying to work towards a resolution with you.

Just for future reference, our hair report form is our protocol for looking into any potential quality issue as that helps us identify what could be causing the issue you have reported. We have more information in our Terms and Conditions.

We hope to have this resolved as soon as possible.

Best Wishes,
Remi Cachet Customer Support

Oceniono na 5 z 5

Quick delivery

Quick delivery, beautiful products and website easy to use.

22 września 2025
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Odpowiedź od Remi Cachet

Hi Hayley,

Thank you for the 5-star review, We really do appreciate it!

Best Wishes

Remi Cachet Customer Support

Oceniono na 1 z 5

the worse hair extensions

Don’t buy these hair extensions. They only look good right after being professionally styled — and even then, for about 30 minutes.
They tangle badly with your own hair, ruining the whole look. After washing, it takes nearly two hours to detangle and style them again.
They don’t hold curls or any style for long, and end up looking blocky and uneven. Definitely not worth it.

2 października 2025
Opinia niezależna
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Odpowiedź od Remi Cachet

Hi Elisabeth,

Thank you for taking the time to share your experience, we take all feedback on board.

Unfortunately we can't find any orders with the details you have provided so we are unable to look into this further at the moment.

Please feel free to reach out to our Customer Support Team with your order details and we will be more than happy to look into this and offer you more advice and guidance.

Best Wishes,
Remi Cachet Customer Support

Oceniono na 5 z 5

This is by far the best hair extension…

This is by far the best hair extension brand I have ever used , so many amazing colours and such fast delivery , if your looking for hair that lasts so long , good quality and fast delivery Remi cachet is the company for you , will always recommend remi to everybody I know ! And will forever use them for my clients

22 września 2025
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Odpowiedź od Remi Cachet

Hi Libby

Thanks for the fab review, as a company we do love to know we are making our customers happy.

Thanks for taking the time to leave a positive review.

Best Wishes
Remi Cachet Customer Support

Oceniono na 5 z 5

Wonderful

Great quick service hair is great quality

26 września 2025
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Odpowiedź od Remi Cachet

Hi Shane,

We're happy to hear that you received great, quick service and that you are pleased with the hair quality.

Thank you for your positive feedback!

Best Wishes - Customer Support, Remi Cachet

Oceniono na 5 z 5

absolutely love this range!

absolutely love this range!
I've dealt with a lot of hair suppliers but Remi Cachet is the best! The quality is amazing! shipping options are great, quick, affordable delivery AND the customer service is great! Thank you!

25 września 2025
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Odpowiedź od Remi Cachet

Hello,

We're happy to hear that you love our range! It's great to know that you consider our quality and service to be the best.

We appreciate your positive feedback regarding our shipping options and customer service. Thank you!

Best Wishes, Remi Cachet, Customer Support

Oceniono na 1 z 5

Avoid at all costs. Not worth the investment

I switched to Remi on my stylist’s recommendation after using Euphoria One for many years, mainly because of their weft styles and hidden tapes. When I first received the hair back in December, I absolutely loved it. Unfortunately, my excitement didn’t last long.

Immediately after installation, the hair began to matt and knot so badly that I couldn’t wear it down. After weeks of back-and-forth with customer service, my stylist had to remove the hair and send it back. I was later told there was a backlog in their testing lab, which already felt like a red flag. Eventually, I was sent replacement wefts (the tapes weren’t returned at the time as they didn’t appear faulty).

However, once the new wefts arrived, I noticed the tapes were hugely discoloured in comparison, which left me having to purchase additional packs myself just to make them wearable. I had the hair refitted in March and, at first, it seemed improved — but after only a couple of refits the same issues started again. The hair continued to knot, matt, and shed excessively.

As someone who has worn extensions for over 7 years, always following correct aftercare and maintenance, this experience has been beyond disappointing. In just six months, I’ve gone through two full heads from this brand — both of which were completely unusable.

Overall: AVOID. The quality has clearly dropped significantly since the end of last year, and based on my experience (and many other reviews), these extensions are not worth the investment

21 września 2025
Opinia niezależna
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Odpowiedź od Remi Cachet

Hi Sarah,

Thank you for taking the time to share your thoughts. We take all feedback seriously.

Unfortunately, from the order numbers provided, one is not in your name and the other is not for this website.

I can also see we haven't had any communication regarding this hair since February. We are always here to help but we will need to speak to either the account holder or you will need to contact the relevant customer support team.

I hope we can help resolve this soon!

Best Wishes,
Remi Cachet
Customer Support

Oceniono na 5 z 5

Great service and top quality hair…

Great service and top quality hair every time!

9 września 2025
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Odpowiedź od Remi Cachet

Hi Laura,

We're glad you enjoyed your experiences with our service and top-quality hair.

Thank you for sharing your positive feedback; it means a lot to us.

Best Wishes - Customer Support, Remi Cachet

Oceniono na 5 z 5

Super fast delivery

Super fast delivery, hair quality lovely as always

2 września 2025
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Odpowiedź od Remi Cachet

Hi Nicola,

We're happy to hear that you received your delivery quickly and that you find the hair quality lovely. Thank you for your positive feedback.

Best wishes,
Remi Cachet Customer Support

Oceniono na 5 z 5

Great products

Great products, amazing customer service

26 sierpnia 2025
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Odpowiedź od Remi Cachet

Hi Denise,

We're happy to hear that you enjoyed our products and customer service! Thank you for your positive feedback; we appreciate it.

Best wishes,
Remi Cachet Customer Support

Oceniono na 5 z 5

I had an AMAZING experience with…

I had an AMAZING experience with Rachael!! I had placed an order and when I went to pay, apple pay changed the address to an old one. I immediately got in contact with customer service in an absolute panic and Rachael was so patient with me and helped me. She changed the address for delivery and sorted everything for me, telling me what to do if it happened again. I am so so so grateful to her being so helpful and patient with as I was in a bit of a panic 🫠 I have always had such an amazing, positive experience with Remi Cachet. Cannot fault!! Thank you so much Rachael 🫶🏼 Lifesaver ✨

8 września 2025
Opinia niezależna
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Odpowiedź od Remi Cachet

Hi,

We're happy to hear that you had such a positive experience! We appreciate you highlighting the support you received. It's great to know that the assistance provided was so helpful and reassuring during a stressful moment. Thank you for your kind words and for being a valued customer.

Best Wishes
Additional Lengths
Customer Support

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