P&S Logistics  Recenzje 

If possible i want leave 0 star
Please kindly request all
Dont take a quote from here
So bad experience with me and my car
Its been more than a month my car just been allocated from Sydney to Melbourne need to reach darwin but in one months of time my has just travel from Sydney to Melbourne
Totally unacceptable very bad service i dont know when my car will arrive
They have no any responsibility regarding it
Please dont book from here
Kindly request to you all

Strongly advise steering clear of this company .Will never use or recommend this company again and advise anyone reading this to do the same. When I booked with this company I contacted them several times regarding the ride height of the vehicle as it may be too low to be transported I was told 3 to 4 times this would be checked or checked when it got back to their depot which I then questioned as it may not even make it back to their depot if it was too low, every time I phoned itsounded like an Indian Call centre and no one on the other end had any information,each time they had to put me on hold and make phone calls to find out about my vehicle, I was told 3 to 4 times a driver would be picking my vehicle up either that day or the next day this never happened. I booked my car to be transported on 26th May and the ETA delivery to my door was 16th June, when contacted on 16 June my vehicle still hadn't been picked up from the first location in the end I cancelled with this company and asked for a refund which became a whole other problem, they insisted on a $250 cancellation fee even when I disputed this and all of the communication issues and lack of responses and clarity on what was going on that I received, when I finally gave my details to just get some of my money back then told me I would have to wait another 15 to 20 days for this to be processed absolute joke totally disgusted with the service and all dealing with this so-called transport company.

Booked for them to pick my car up from a certain Victorian postcode, rang them to confirm booking went through, they are saying that I need to drive my car 6 or so hours away to their yarraville depot otherwise to have it picked up from my postcode was going to cost an extra $139. When explaining that I was under the impression they’d pick up from my postcode’s depot as that was what it says on the site, I was then told it was no fault on his end, rather it was a fault on my end for not selecting door pickup. Dodgy scamming bastards. Again when asked how far it was from my town to their yarraville depot, I told him and he said the price would change yet again, why give me an $840 quote to get from my postcode to Sydney if it’s going to be inaccurate, useless.

If I could give 0 stars I would! Quote possible the worst service, customer service and post service Ive ever had the displeasure of coming across.

Booked a vehicle transport service that was quoted as 6-11 business days. It took 40...yes 40!!!

In the process I called and emailed over a dozen times. Emails were often ignored. On calls I was given 'tomorrow or this week' every time. Absolutely horrendous customer service.

Would have thought some form of compensation was fair...of course not! Not in their world.

NEVER USE

They are thiefs, stealing things worth money in your car and let someone driving your car for 2000km.
The worst logistics in this earth

Company takes no responsibility for damages done to vehicles, no effort put into keeping vehicles safe. Car arrived with entire windscreen shattered and P&S have stated after a whole month of waiting that they will not be taking responsibility.

5 STAR FAILURE.....DON'T, just DON'T, 6 weeks to have a car delivered, Genuine key and fob lost along with 3 other vehicle owners fobs, one a Mercedes. Car ransacked, driver rubbish left in car, items stolen. P&S refusing to replace the Genuine key fob over $1200. Ignoring emails from Consumer Affairs.

Amazingly amazing ❤️❤️❤️❤️I got my hyundai delivered from Melbourne to brisbane in 3 days. Happy with the service.... Thank you P&S❤️❤️

Hello friends i will not reccomend to choose this company p&s logistics because i moved my car melbourne to Perth and i put some my shoes and my kids toys. Before i leave the car i ask to staff i put some shoes pair they said its ok. When i received my car all the shoes pair and my kids toys 7 pair was shoes brand new it was still in the box. They stole all the shoes and toys even k my phone holder charging wire and bluetooth adapter all stolen by PS logistics. Please dont choose this company this is my experience.
Thanku

Terrible service - bordering on scam. I have lodged a complaint with OFT. I booked for interstate transfer of a vehicle from WA to QLD on 28/4 and selected door-to-door delivery, plus paid extra for faster transit. I was told delivery would take 5-10 business days. Once collected on 30/4, I checked to see if their online portal was updated. It never was. By day 8 (14 May) I was concerned I had not received updated tracking information. I was told my vehicle was still in WA, in an open lot awaiting collection. T

They then updated the tracking information with the wrong collection date? I was then told the vehicle would arrive early the following week. On day 12 20/5 I rang SIX times to confirm the vehicle would be delivered that day, as I was home and couldn't guarantee a Thu Fri delivery would be successful. The call center could not get a hold of the depot and just constantly told me to wait. I offered to come to the depot in the morning and collect myself if they waived the second door fee. They assured me my vehicle would arrive that day. By 2pm I left to collect the vehicle myself. Upon arrival to the depot there were 4 employees sitting around on their phones doing nothing with children running through the depot.

The only available worker was in a shack of an office who told me the delivery driver had gone home. If I had not gone there myself who knows when my car would be delivered? I requested the door delivery fee be refunded. The employee momentarily lost my keys which sent me into a panic, then took me to the vehicle which was covered in dust withdirt on the drivers side carpets (I had seen the dealership evidence to show it was bought in immaculate condition). There was also damage to the passenger side indicator light which wasn't present previously, and an array of various scratches.

I followed up with an email within 48hrs requesting refund of door delivery fee and addressing the damage. I got a generic response, and since then -crickets-.

The communication with this company is shocking. They will take your money and then leave your car in the elements and not deliver what they say they will. The facilities are incredibly unprofessional at best and a hazard at worst. Use this company if you dont like your vehicle, or your money. AVOID!

My experience with PS was excellent. My Ford Ranger 2020 was delivered with extra care. Using again for sure. Cheers

Took their service for my HOLDEN. The services are improved a lot. Highly recommended.

Do not use this company. Car is now two weeks past est delivery date. No manner of calling and trying to communicate helps. They just ignore us. Tracking shows still in Townsville last 4 weeks. This company is a disgrace

First and last time I will be using P&S Logistics, experience was awful, I don’t know how this company is still operating, they state on there contract that you must allow for 1 to 3 business days for pickup,my vehicle was scheduled for13/5 , it was only picked up 21/5. That is 6 business days,not only did I follow up after day 3 ,but was told driver will contact you tomorrow and every day from there,I wanted to speak to a manager but that was impossible,personal service very unprofessional.As I said I will not be using them in the future,I wish that I had read all the reviews before booking them,there rating is very bad.

It is hard to understand how this company remains in business. It took over 2 months to get our car from Townsville to Melbourne. They brushed us off, told us that floods had delayed the vehicle (there weren't any at that time), told us it was going by train (it didn't), told us it would be there next week, and next week, and next week. We incurred hire car fees, we had to cancel a holiday trip, but it made no difference to them. It stayed in Brisbane for a while and we actually looked at booking flights to go and get it and drive it ourselves. Please, save yourself the heartbreak. Do not give your money to this company.

I paid optional extra for fast transit.
One hour after paying they introduced delays. I cancelled. They kept my payment for 20 days. Eventually they refunded the payment less $270.
Chrged me $270 for using my money for 20 days. Worst company I have ever dealt with. Stay well away.

P&S Logistics provided the cheapest quote for shipping our car from Perth to Sydney, but unfortunately you get what you pay for. The service was abysmal.
We were hoping to use the car in Sydney when we visited from 23-27 April and dropped it off at the Perth depot on 1 April, with an expected arrival date of the 17th. However we continually received different information about the car's whereabouts - often on the same day. On one day we were told it was arriving in Sydney that evening, an hour later we were told it had not left Perth! The car finally arrived on 29 April.
I wish we had paid more for a superior service.

Car
Warning: Do not engage P&S Logistics

I had an extremely disappointing experience with this transport company. From start to finish, they failed in every aspect of service.
I paid $2200 for a vehicle delivery from Perth to Kununurra and was quoted 5-10 days for collection. 19 days later the vehicle was still at the depot after twice being told it was in DARWIN.

Delivery timelines were not just missed—they were repeatedly misrepresented. I was given assurances that my vehicle was on schedule, only to later discover those updates were inaccurate or outright false. This lack of honesty made an already frustrating situation much worse.

Communication was virtually non-existent. Attempts to contact the company were either ignored or met with vague, unhelpful responses that provided no real clarity or resolution. As a customer, you expect at least basic updates and transparency—neither of which were provided.
In desperation, I collected the car and delivered it to another transport company for delivery into destination 5 days later!

I requested a refund given services were not provide. P&S refunded $1200, retaining the balance as a booking fee. I lodged a complaint with Consumer Protection and P&S offered a further $500. Consumer Protection countered with a copy of the company’s trading policy and a further $250 was offered. My thanks to Consumer Protection for a refund which should have been offered in the first instance.

Overall, the service was unreliable, unprofessional, and deeply frustrating. I would not recommend this company to anyone who values honesty, timely delivery, and clear communication.

Terrible company please do not use PS logistic super delay a lot of alibi costumer service keep on promising dates of delivery and hang up calls.
Better use other car mover. Don’t waste your money.
This is the worst company ever til now my car not yet deliver it already 7 weeks since pick up from my place.

Just hopeless, incompetent, zero idea. I wish i'd read other reviews about this company before i booked them to transport a car from QLD to Adelaide. Dont bother calling them becuase you'll get a different story each time. They just make stuff up becuase they have no idea WTF is going on. Do not use them.