P&S Logistics  Recenzje 

This was the worst company to deal with, demanded full payment up front before collection. Delivery from Perth to Melbourne. (2-4 week delivery terms)
Then no correspondence, the delivery date was approaching the next day with no contact, I contacted them only to find out the vehicle had not left the Perth Depo, trying to obtain any information from them was useless, I tried customer service many times (emails only), the 1300 number who told me to ring customer service each time and no reply from their online chat option - ever.
The estimated 2-4 week delivery time turned into an 8 week excerise, causing us to miss the occasion we had the car shipped down for.
Would never recommend using this company.

I am not happy with this service! Communication was nonexistent, whenever I tried to call to track my vehicle, 3/5 times there was no answer. Car tracking system never changed from Booking Confirmation. Was advised that my vehicle would be 5-8 business days. Car took 10 days. When I went to retrieve my vehicle, the person in the office was not very helpful at all. I will not be using this service again and I highly advise anyone who is thinking of using this business, to not do so.

What-ever you do. Never, ever engage this organisation. Do whatever you can to prevent others from using these dogs. It has been the worst experience that I have ever had dealing with a supplier and I am still scolding myself for not conducting due diligence before handing over cash for them to transport my vehicle. Their MO is to take your cash, then fabricate lies to extract more cash out of you (In my case, non runner, EV). When you push back, they threaten to keep your vehicle and force you to pay storage fees. The only way to extricate your vehicle from their grubby hands is to pay a cancellation fee and futile fee, before they release the vehicle. These clowns need to be taken before the courts! Their slick web page is just a facade, so do not be fooled as I was. It also took them much longer to return the balance of my original agreed payment, which is contrary to their T&C's.

If I could give a lower score I would. I booked my car for a 2 week service it took 5 weeks. No one knows whats going on they lie and make up dates that dont exist. My car finally arrives they call say your car will be there at 7Pm friday night. Its going to a mechanic business to be registered. I tell them the mechanic is open until lunch time Sat, they turn up at 12:15 everyone is waiting around for them the driver then parks one street away and unloads the vehicle. I get to him it has a flat tyre theres mud all through the vehicle we end up in an altercation nearly ending in a fist fight and I took my keys off him and had to rim ride the new Range Rover to the mechanic shop!!!! STAY AWAY!!!! DO NOT USE THIS COMPANY

Car booked on Transport and Picked up 13/08/2026. Delivered on 1/09/2026. Brisbane to Mackay. Showed on website still in transit. Absolute Shitshow. No Communication. Do Not answer Phone. Do not Respond to Messages on Website. No Contact Details of Holding Yard. DO NOT use this Company. I am amazed that they are still in Business. 0 STARS.

I chose PS Logistics because of their competitive price. After the car was already in Transit from Perth to the Gold Coast, I found the reviews about the company and was scared about the stuff in my car, the car itself, and when it will actually arrive. In the end, the car got picked up on the date that i picked, it arrived even 1 day before their estimated ETA, without a scratch, with all valuables still inside. So if you are worried about your car after reading the reviews, dont worry, there are exceptions and everything might turn out just as wanted. Why 4 stars, not 5? They called me saturday 6pm, telling me to be at home because the car will arrive within the next two hours. I called them at 9pm to ask whats happening. "Ah yeah we will bring it tomorrow." Wasted my saturday evening waiting for my car, but it only came the following day. They could have at least let me know that they changed their mind.

Hands down the worst customer relations experience ever, wouldn't have anything to do with this company if you paid me

Extremely dishonest and unprofessional transport company. I was given false and misleading information about [the price/service/delivery time], and once they had my booking, they added unexpected extra charges that were never clearly disclosed or agreed to.

When I questioned the charges, they refused to take responsibility and kept changing their explanation. This is not an honest way to treat customers. I feel completely misled and taken advantage of.

Based on my experience, I would strongly advise people to avoid this company. Get every price and promise in writing before paying them, because the information you receive at the beginning may not match what they later charge you. Absolutely unacceptable service.

Customer Review – P&S Logistics

I booked car transport with P&S Logistics from South Dandenong (Grays Auction) to Brisbane. The online quotation was $770, plus $139 for collection from the auction, and I paid $909 upfront on 31 July 2026.

I was told the delivery timeframe would be 10–12 working days. However, the process was extremely stressful and took much longer than I expected. It took 5 days just to collect my car from the auction, and throughout the process I had to call their office repeatedly—at least three times a day for several weeks—to find out what was happening.

Unfortunately, I was often given different information and promises about when the car would be collected or delivered. I never felt that anyone could give me a clear or confident answer. I was extremely worried about my vehicle and the possibility of additional demurrage charges. Fortunately, I was lucky that I did not end up having to pay those charges.

To be fair, some of the customer service staff were very helpful and genuinely tried their best. However, they seemed to have very limited ability to resolve the situation or provide accurate information.

My main concern is that P&S Logistics needs to be much more open, honest and realistic with customers about delivery timeframes. Once I had paid the $909 upfront, the service and promises I was given did not match my expectations, and I spent far too much time chasing updates.

Thankfully, my car was eventually delivered, and I was able to collect it on Monday 24 August. However, the overall experience was very stressful, and in my honest opinion, the customer service was poor.

I cannot recommend P&S Logistics if you are in a hurry or need reliable communication. If you have plenty of time and are prepared to wait and repeatedly chase for updates, then perhaps consider them. Otherwise, I would recommend looking at other transport companies.

I engaged P&S Logistics to transport a car from Adelaide to Darwin and paid $1,654.45 on 13 July 2026, based on an agreed delivery timeframe of within 14 business days.

On 17 July, following their instructions, I delivered the car to their Adelaide depot.

After hearing nothing for approximately a week, I followed up and was surprised to learn from the Depot Manager that the car was still sitting at the Adelaide depot, and he could not tell me when it would be transported.

After numerous attempts to contact Customer Service, I eventually spoke with a representative who advised me that the car would be delivered by 31 July.

That date came and went without any delivery notification. When I contacted Customer Service again, I found the way I was handled to be rude and unprofessional. From that point onwards, obtaining information became extremely difficult. Calls and emails were either answered after significant delays or, on occasions, not responded to at all.

The car was eventually delivered in Darwin on 13 August 2026—well beyond the timeframe I had originally been given.

The most disappointing part was not simply the delay. Delays can happen in interstate transport. What made the experience particularly stressful was the lack of proactive communication, uncertainty about when the vehicle would move, difficulty obtaining reliable updates, and the way my subsequent enquiries were handled.

The delay also resulted in additional costs and considerable inconvenience for us.

P&S Logistics initially provided the cheapest quote, which influenced my decision to use them. Based on my experience, however, the cheapest quote does not necessarily mean the lowest overall cost once you factor in additional expenses, time spent chasing updates, inconvenience and stress.

I would strongly recommend that anyone considering vehicle transport look beyond the initial price and carefully consider service reliability, communication and recent customer reviews before making a decision.

Based on my experience, I would not use P&S Logistics again.

Rudest service ever
Car took 5 weeks to be delivered
No tracking
Items missing out of the car and told sorry we don't insure against that
Paid extra to store item in the car that can disappear and that's too bad
Never use this company ever

STOP! I wish I had read the reviews before I booked. Worst company I have ever dealt with in my 65 years.

Very dishonest company, stay away from at all costs.
Paid $5299 for them to transport my car, they constantly delayed pickup then in the end never picked up my car. Been asking for my money back for 6 months & still nothing.
Pursuing legal means now.

ABSOLUTELY PATHEITC AND INCOMPETENT.
IF THERE WAS AN OPTION TO TAKE STARS AWAY THAT'S WHAT I WOULD BE DOING!!!
MY CAR WAS PICKED UP A WEEK LATE AFTER THE DELIVERY DRIVER ARRIVED WITH THE WRONG SIZE TRAILER TO PICK IT UP. IT THEN SAT IN THEIR DEPOT AND WAS NOT ALLOCATED TO A TRUCK FOR A WEEK. AFTER CONTINUOUS PHONE CALLS AND LIES FROM THEIR NOT AUSTRALIAN CALL CENTRE, THEY THEN TELL ME IT WON'T BE ALLOCATED TO A TRUCK UNTIL THE END OF THE FOLLOWING WEEK. MY CAR WAS DUE IN BRISBANE ON THE 23/07/26, IT "MIGHT" BE ALLOCATED TO A TRUCK FOR TRANSPORT BY 31/07/26!!! I KEEP GETTING TOLD TO SEND AN EMAIL, WHICH I HAVE ON NUMEROUS OCCASIONS, WHICH HASN'T BEEN REPLIED TOO. THEY ALSO CAN'T TRANSFER YOU TO A MANAGER.

The worst company to deal with. I’ve now received my car but their tracking is still showing it at original location. Car turned up late like most people have said. Also sold a car and the company who bought it used P&Fail. Young 20 yr old kid turned up in flip flops and no safety clothing. Drove the car up the ramp and buried the front into the ramps. No care in the world for peoples property. They’ll also call you to say your car is an hour off then ghost you for days on end.

This is what happens when company’s get ran by these people.

Where do I start? We needed to ship our son's car from NSW down to our niece in Port Lincoln. He had bought another car and she needed wheels for transporting her two children, one who lives with complex disabilities. She had been left with no transportation through no fault of her own. So, considering we had had a good experience with this mob 3 years ago when they transported a car from Adelaide to Sydney, we chose to go with them to help us help her.
We drove the car to their Warwick Farm depot (last time they were in Seven Hills). It took us a while to find the depot because it is basically a cleared block with a couple of sheds on it and an array of vehicles, probably waiting to be transported. That was on 6th July. The ETA was 16th July in Adelaide. Our niece had to arrange transport to get from Port Lincoln to Adelaide. On 13th July, due to the tracker showing no movement, we rang to enquire, to be told that it would arrive in Adelaide on 16th. On 15th, when my niece contacted me saying that the tracker still said it was at Warwick Farm, we rang again and confirmed that it still had not moved. I gave them until COB on 15th to confirm that it would arrive on the 17th and did not receive a reply, so we went and picked up the car. Our niece had cancelled the booking. More than four hours after we picked the car up, they claimed that it had been "allocated" and that she couldn't cancel.
My husband is currently en route back to Sydney via Jetstar, having driven the car to Adelaide over the past two days to meet up with our niece and she is (now) happily driving home to Port Lincoln.
P&S Logistics are refusing to refund all $780 I paid for this and are claiming a $250 cancellation fee.
I have lodged a disputes claim with my bank and a complaint to the ACCC. Tomorrow, I will be ringing the Department of Fair Trading and will be asking them why they have allowed a business that has so blatantly and repeatedly ripped off customers to continue trading. After reading some of the other horror stories, I think that our impatience enabled us to dodge a bullet!

Used them to transport my Lexus from Perth to Karratha in WA. Overall OK. The car was delivered in good condition even though bit delayed compared to original promised date. Good communication from the driver. It was delayed by 10 days compared to the original expected delivery date. Till the car was allocated on a truck ( abour 4 days before actual drop off date) none could say when the car will be delivered. Dont expect great communication and online updates once you drop the car in their yard

if i could give minus stars i would
worst company ive ever had to deal with
booked car in without reading reviews- dumb
paid for 3-5 day express
paid extra as the car was "larger" than normal
car took weeks
communication was terrible
the lies that were told were crazy
after 2.5 weeks we learnt that the car hadnt even left where we dropped it off

it did eventually come, 3.5 weeks later and alot of phone calls and emails
But will nevr use company again

I have very bad experience with P&S logistic, they did not pick up the car even 4 weeks after the booking, every time I call them they lie me and said picking up this week and passed 4 weeks still did not pick up the car. I have cancelled as I have no other option. then National car movers did the job in 1 week. Still not refund and they are trying to keep my money for nothing. filthy customer service

Extremely disappointing experience.

I booked vehicle transport with P&S Logistics with a requested pickup date of 25 June 2026. After repeated phone calls and assurances that the vehicle would be collected “tomorrow”, the vehicle still had not been collected by 1 July.

During this time, I was repeatedly told that collection would occur soon, however I was later advised that no driver had actually been allocated. After waiting nearly a week beyond the original pickup date, I was forced to arrange alternative transport through another provider, who collected and delivered the vehicle on the same day.

When I contacted P&S Logistics to cancel the booking and request a refund due to the repeated delays, I found the customer service experience to be very poor. I felt that my concerns were not taken seriously, and during one phone call I was spoken to in an unprofessional and aggressive manner.

Overall, I experienced repeated delays, poor communication, and ultimately had to pay another company to complete the transport that I had originally booked with P&S Logistics.

Based on my experience, I would not use this service again