Demonstrably wrong results AVOID Two genetic samples submitted for coat gene for two different dogs. I need to be able to rely on these results for breeding purposes. I submitted one as a control/... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Delivery came a little later than expected, so would highly recommend tracked! However was extremely easy to do and we had the results back within a week! Fantastic service, will definitely be using a... Zobacz więcej
The swab test kit was delivered in a very punctual manner. When it was Received back with pet genetics they wasted no time informing me it had arrived and tests were being undertaken.. Still waiting f... Zobacz więcej
Fast response once order placed on website and kept informed along the way. Very comprehensive instructions enclosed. It just took a little longer than I would have liked although it was in the timesc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
PGL offers veterinary inherited disorder testing to ISO17025 standards utilising the latest next-generation DNA testing methods.
Dane kontaktowe
Cooil Road, IM4 2AY, Braddan, Wyspa Man
- hello@petgeneticslab.co.uk
- petgeneticslab.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have been with The Pet Genetics Lab…
I have been with The Pet Genetics Lab for many years. They are amazing on what they do and very professional. I would not go anywhere else. I would always recommend them. Thank you ❤️🐶❤️
Straight forward and efficient
Straight forward website, efficient ordering process, quick delivery and clear instructions on the swab test.
Fantastic service,was kept informed all…
Fantastic service,was kept informed all the way through the process. Would highly recommend this company.
Was an easy transaction prompt delivery…
Was an easy transaction prompt delivery and was really helpful when I made some enquiries
A very efficient service complimented by helpful staff . Helen was incredibly courteous and prompt with queries
A very efficient service complimented by k
Quick delivery
Do not use this company
I test all my breeding stock and puppies and have done for years. In the early days I used this company. I have recently had a litter which showed some anomaly’s with the puppies results. On contacting the firm they were most unhelpful. Stating the terms and conditions which say that to complain you need to do it within a set time frame of two months. It is only now that I find the anomaly results that I have had cause to question their results. Why would I have questioned the results within a two month timeframe. I assumed that they carefully completed the tests I had ordered in good faith. Please do not use this company they do not have any idea how important these results are to future breeding plans and simply don’t care if they get it wrong. Disgraceful customer relations. I have no choice but to retest with another laboratory at my own expense because of their ineptitude.
Inexpensive testing which is great to…
Inexpensive testing which is great to show our buyers so that they know their puppy has all the correct testing carried out.
The test kit came very quickly
The test kit came very quickly. Simple to do with simple instructions and advice on posting. Now awaiting the results. Fingers crossed 🤞. I used you as the sire of my pup had his DNA done by you.
Kept in the loop
The swab test kit was delivered in a very punctual manner. When it was Received back with pet genetics they wasted no time informing me it had arrived and tests were being undertaken.. Still waiting for results
I haven’t received my results yet so I…
I haven’t received my results yet so I can’t leave a review!
Happy with the service
The company kept us updated while awaiting for the result and very pleased with service all round

Odpowiedź od The Pet Genetics Lab
I like the fact that you test for more…
I like the fact that you test for more on a bundle than other companies andd you are also reasonably fast in getting the results out.

Odpowiedź od The Pet Genetics Lab
Turn around used to be fantastic often…
Turn around used to be fantastic often getting results within 5 days
Now once you send them the sample and the days they are evaluating the sample often another 3 to 4 days plus 14 working days to receive the results
It’s taking too long

Odpowiedź od The Pet Genetics Lab
Sent out swab next day
Swab was sent out next day got swag 2 days later excellent service so far

Odpowiedź od The Pet Genetics Lab
Great service had a couple of hiccups…
Great service had a couple of hiccups and you’ve sorted it for me I would highly recommend anyone of my friends to you Thankyou

Odpowiedź od The Pet Genetics Lab
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