The Pet Genetics Lab Recenzje 

Clear and easy to navigate website, clear instructions on swob package. Good lines of communication through out.

Requested tests for our dogs breed. We have parents tests which are all clear. It is impossible for the dog to be anything other than clear for this particular test with clear parents. Results came back as carrier. Terrible customer service they say they're retesting it but now don't answer. These test cost £150 total cowboy company avoid at all cost.

Does not allow you to put the actual breed your dog is if it's not on their recognized list of breeds.

Great Company, Fast and efficient results

All good . Instructions clear and information concise

Not impressed, incorrect test results and poor customer service. Do not use, use someone that is accredited by the Kennel club as pet genetics lab are not!
We got an ICT test done for our golden retriever. Her dad is affected by it but mum is untested. Knowing this our girl should either be a carrier or affected. However the results came back as clear for her which cannot be accurate! I contacted pet genetics lab via email at the end of march but still have not heard anything back. Total waste of money I would avoid this company unless you don't mind wasting £50.

Very good service

Bad turn around time
No reply to my emails

I stupidly forgot to write the swab number before I sent it however pet genetics were so helpful! I was so worried id loose the money so thank you!

It turns out that Pet Genetics Lab lost their ability to have DNA test results recorded by The Kennel Club in 2020 because they do not comply with their requirements to fulfil recognised status. Shame I didn't know this until long after the tests were paid for and undertaken. As a result, the £180 worth of DNA tests (comprising 5 different tests for 4 different dogs, so not an easy thing to have collected samples for) is completely useless, and I have to go elsewhere to repeat the tests now, losing my money and months of effort. What a waste of time. Don't bother if you're a Kennel Club registered breeder - they will reject the certificates.

Good quick service

Brilliant service

Absolutley terrible service.

First of all the website goes down with password is not working for you to receive a results. Then I find the process the wrong test on my dog and there's no phone number to get in touch with anybody so when you email all one receives a bounce back and four days later I'm still not able to get in touch with them to recify this.

Regular updates on progress. Informed sample received. Testing underway. Expected completion by date

Ordered a test, did not get the results just an email stating 'all clear' and a blank certificate. 'All clear' is not what the test was for. Despite kind requests for the answers I paid for, I am now being ignored. This seems to be nothing more than a scam company.

Super easy service to use. Awaiting results but cannot fault them so far and useful dashboard to view status of the test

Fast response once order placed on website and kept informed along the way. Very comprehensive instructions enclosed. It just took a little longer than I would have liked although it was in the timescale published.

Great company. Wouldn’t go anywhere else for my dogs.

very straightforward and easy from start to finish