ParoPet Recenzje 29

Wynik TrustScore: 3.5 na 5

3,4

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Oceniono na 5 z 5

Fantastic harness am now able to enjoy walking our Border Collie! Free bungee lead also excellent! Ignore initial delivery emails they do look weird and goods arrive quickly! So pleased we went on... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Took 12 days to arrive and I started to think this was a scam. I emailing paropet support who email back within 30 minutes. Received order 2 days later. As for the Harness, I have a 2 year old mix br... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I'm afraid I have been scammed by ParoPet. Ordered a harness on June 7th, and received acknowledgement. Got an email saying dispatched on 7th June, then shipped on 10th of June. Clicking on 'track... Zobacz więcej

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Oceniono na 5 z 5

The ParoPet harness is an absolute game changer for my young cocker spaniel! Far from being something I dreaded because of the constant pulling, despite hours and hours of training,my dog would still... Zobacz więcej

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Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

29 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 1 z 5

I’m afraid after reading some of the…

I’m afraid after reading some of the reviews on here I am having the same issue as a lot of people, I ordered a harness and lead on the 6th of June received an email saying it was being prepared and since that nothing tried to track it and told no information available, really disappointed at the moment I don’t think I will ever order from here again,

21 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Took 12 days to arrive and I started to…

Took 12 days to arrive and I started to think this was a scam. I emailing paropet support who email back within 30 minutes. Received order 2 days later. As for the Harness, I have a 2 year old mix breed( springer, GSP and labradora) pulls like crazy. I have tried so many different harnesses and head collars , trianing classes and nothing worked. The Paropet harness and lead worked STRAIGHT away. He tried to run off and the lead did what its ment to do, it was the most pleasant walk I've ever had with my Dog. Would highly recommend

18 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Shipping delays are never the experience we want for our customers, and we appreciate you reaching out to our team while you waited. Glad they could help get things sorted quickly.

What you've shared about the harness genuinely means a lot, a pleasant walk after trying everything else is exactly what Paropet is designed to deliver. Thank you for the recommendation, and here's to many more great walks ahead.

Oceniono na 5 z 5

Good harness

I received the harness fairly quickly, and it works! My dog loves to pull us all over the place and we have tried most. The harness and lead are of good quality and the price was fair. Definitely worth a try.
I had no issues with comms or delivery.

18 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Really pleased it's making a difference on your walks, a strong puller meeting their match is always a win. Thank you for taking the time to share your experience, it means a lot to the team.

Oceniono na 5 z 5

Enjoying our walks now

Fantastic harness am now able to enjoy walking our Border Collie!
Free bungee lead also excellent!
Ignore initial delivery emails they do look weird and goods arrive quickly!
So pleased we went on to order a matching collar.

18 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Border Collies and their energy, so glad the harness is making walks something to look forward to again! Great to hear the bungee lead is hitting the mark too, and thank you for flagging the delivery emails, that's useful feedback we'll take note of. Enjoy the matching collar!

Oceniono na 1 z 5

I'm afraid I have been scammed

I'm afraid I have been scammed by ParoPet.
Ordered a harness on June 7th, and received acknowledgement.
Got an email saying dispatched on 7th June, then shipped on 10th of June.
Clicking on 'track parcel' takes me to a link, and just says A tracking error has occurred.
Looks like I may never receive the harness, but living in hope!

17 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We're sorry for the anxiety this has caused, a broken tracking link on top of an already long wait is completely unacceptable. Please reach out to our support team directly with your order details so we can locate your parcel and give you a proper update right away.

Oceniono na 1 z 5

Complete scam as I’ve been waiting for…

Complete scam as I’ve been waiting for this for 3 weeks and nothing. DO NOT BUY FROM HERE

16 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We're sorry to hear this has been your experience, this is absolutely not the standard we hold ourselves to. We'd urge you to contact our support team directly so we can look into your order immediately and get this resolved for you.

Oceniono na 1 z 5

I really wish I read the reviews…

I really wish I read the reviews on here before ordering… especially as I have experience exactly the same.

I placed an order on 6th June. 2 days later on the 8th June I received an email from ParoPet and Evri today notify me that the items had been dispatched. We are now a week on from “dispatch” and Evri has still not received the package. I emailed a few days ago and the infamous “Mary” responded saying there were delays due to high demand, but if that’s the case why was is dispatched?! Just a web of lies. I’ve emailed again since and they have now stopped responding.

They may seem like they have great deals but that’s just to suck you in and take your money. DON’T bother ordering from ParoPet.

6 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We're glad your order has since been delivered, and we sincerely apologise for the communication breakdown along the way. That's not the experience we want for any of our customers, and we'll be addressing the gaps in our updates process. We hope the product itself makes up for the frustration.

Oceniono na 5 z 5

Happy with the harness was getting…

Happy with the harness was getting worried when delivery took 11 days but they were prompt answering my e-mails and putting my mind at rest

12 czerwca 2026
Opinia niezależna
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Odpowiedź od ParoPet

Eleven days is a longer wait than we'd like, and we appreciate your patience. Glad the team could keep you reassured in the meantime, enjoy the harness!

Oceniono na 1 z 5

I am worried I've been scammed

I am worried I have been scammed. I ordered 15 days ago with an update to say that its on its way on 3rd June. Evri have confirmed this morning on 11th June that my order is still with Paropet and they have not recieved this yet.

11 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We completely understand the concern and are sorry you're in this position. Please contact our support team directly with your order number so we can look into this immediately and get it moving for you.

Oceniono na 5 z 5

The ParoPet harness is an absolute game…

The ParoPet harness is an absolute game changer for my young cocker spaniel! Far from being something I dreaded because of the constant pulling, despite hours and hours of training,my dog would still pull at a moments notice almost pulling my arm out of the socket on our walks! We have had the harness for only two days and she is totally different on our walks with the harness on! I can’t wait for our next walk! Thank you parapet! About to order a second harness!!!

8 czerwca 2026
Opinia niezależna
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Odpowiedź od ParoPet

Two days in and already a different dog on the lead, that's exactly what we love to hear! Enjoy every walk from here, and thank you for coming back for a second one!

Oceniono na 5 z 5

Truly grateful!!!

I am truly grateful for the rapid response of this company . I had an issue with a harness it was dealt with professionally & respectfully.
The concern for my dogs welfare was very apparent from the first email.

Thank you
The Stockwell family & Harley xx🥰

7 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Stockwell family, thanks for the lovely review, this genuinely made our day. I'm very happy our team was able to sort out any issues you had. Big hello to Harley from all of us, and enjoy your walks together!

Oceniono na 1 z 5

Purchased a harness that broke after 2…

Purchased a harness that broke after 2 uses, I contacted paropet and was told they would send me a refund which I agreed to. Since then I have heard nothing and not received a refund after emailing multiple times asking if this has been issued. Would never use this company again

1 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Alice, we're sorry, that's not the standard we hold ourselves to, both the harness breaking and then being left chasing the refund.

I've just checked and can see your refund is on its way, please allow 3 to 5 business days for it to land in your account. If you have any other questions or issues email us at support@paropet.co.uk.

Oceniono na 5 z 5

Great

Great! It fits well and is really good in terms of no pulling especially the bungee.

1 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Petra, brilliant, that's exactly what we like to hear. Glad it's working well for you. Thank you for the great review, and enjoy your walks!

Oceniono na 5 z 5

I have had a good experience from…

I have had a good experience from Paropet, excellent customer service, when I had a question, when the harness arrived, my dog was happy wearing it, would definitely use Paropet again,and would recommend to friends.

2 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Sheila, thank you so much, this really means a lot. So glad you had a good experience with us, I'll pass on your kind words to the team, and we hope to see you again soon!

Oceniono na 5 z 5

The harness and FREE lead arrived in…

The harness and FREE lead arrived in good time and its absolutely brilliant! I have a new, very large German Shepherd who pulled like mad and I couldnt walk him on my own. Ive used this today and walked 2 large dogs alone! Its an absolute game changer! I don't know why people are moaning about delivery time when it clearly states up to 10 WORKING days! Mine arrived within a week. Very pleased

2 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Sarah, thanks so much for the review. Really glad the harness has made such a difference already. Glad we got your order to you quickly, and we're always working to get them out faster still!

Oceniono na 5 z 5

Great item

Great item. Looks good, arrived in good time. I emailed an enquiry to customer service and had a response within hours even on the weekend. The harness works as advertised. Me and Mabel had a wonderful stress free walk today. Would recommend.

31 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

That is wonderful to hear, we're really glad the harness is working as expected and that you and Mabel had a stress free walk. Thank you so much for the great review, enjoy your walks with Mabel!

Oceniono na 1 z 5

Oh dear

Oh dear! How I wish I had read some of these reviews before purchasing two harnesses! I even checked that it was a UK company before buying - thus thinking that the harnesses were manufactured here in the UK. Obviously - it is not UK based and the harnesses are manufactured elsewhere. Needless to say, I am still waiting for the harnesses to arrive 9 days after placing and paying for my order. “Mary”, in her replies to my emails, is polite in her explanations (high demand etc etc) and has even thanked me for my patience! “She” advises that my order is currently in transit (allegedly) and on its way to me. “Mary” has also, apparently, “escalated” my order to ParoPet’s logistics team and she is “confident it will be delivered by next week”. Well, I will wait with anticipation to see whether that indeed occurs! If not, no doubt I will have further exchanges with a computerised “Mary”!

31 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We're glad the harnesses have since arrived, and we genuinely appreciate your patience throughout. We understand the wait and the uncertainty was frustrating, that's not the experience we want for our customers. We hope now that you have them, the harnesses prove well worth it for your dogs.

Oceniono na 1 z 5

Scam

Scam. Don't ship, patronising responses using chat gpt. No urgency or resolution and don't actually have the stock. No update to customers and have to chase. Robotic.

29 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Natalie, I'm sorry for the experience you have had with us. This isn't the experience we want anyone to have. I have checked on your order and see it has now arrived, I hope you're enjoying it and the calmer walks make up for the bad experience! If you have any issues at all, reach out at support@paropet.co.uk.

Oceniono na 4 z 5

Good quality item

excellent quality product and really does stop your dog from being able to drag you along! I wish they'd be more honest about shipping times, ordered from the UK and definitely was shipped from overseas. Took about ten days to arrive.

28 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

That is wonderful to hear, we're really glad the harness is working well and stopped the dragging that we all know too well. Thanks for the honest feedback on shipping, we'll take it on board to be clearer about delivery times going forward. Thank you for the great review!

Oceniono na 4 z 5

Feared this was a scam but great purchase in the end

At first I feared this was a scam order as I ordered a harness a while ago and the order disappeared from the Shop app and the Evri tracking number didn't work. I did receive an email from Mary from Paropet assuring me it was on its way but I wanted to make sure I received it before editing my review. I have since received my order albeit about 10 days later and it is as described so I am happy with my purchase. When clipping the harness on the front it does stop my dog Rigby from pulling but it does get tangled up in my dogs legs sometimes especially when he lifts his back leg for a pee. All in all I am pleased with the harness and thankyou to Mary from Paropet for assuring my order got to me. Just bear in kind delivery takes a little time.

28 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Lisa, thank you for the honest review! It's wonderful to hear that the harness is working and that Rigby has stopped pulling. I'm sorry for the worry around delivery, but we're glad Mary kept you posted, I've just passed your thanks on to her :) On the odd tangle around his legs, this is something we have also noticed whilst using it, and are working on trying to find a solution for. Thank you so much for the great review.

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