ParoPet Recenzje 36

Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The harness and bungee lead took a while to be delivered and I was skeptical about if it would work or not. My mum walks my Dalmatian when I’m at work, and has been struggling with her pulling since h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic harness. Ordered XL for female Staffy 24kg. Has adjustable straps front and around her waist. I got the combo: harness lead and poo bag. and it looks and feels excellent quality and customer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic harness am now able to enjoy walking our Border Collie! Free bungee lead also excellent! Ignore initial delivery emails they do look weird and goods arrive quickly! So pleased we went on... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I'm afraid I have been scammed by ParoPet. Ordered a harness on June 7th, and received acknowledgement. Got an email saying dispatched on 7th June, then shipped on 10th of June. Clicking on 'track... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

36 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have had a good experience from…

I have had a good experience from Paropet, excellent customer service, when I had a question, when the harness arrived, my dog was happy wearing it, would definitely use Paropet again,and would recommend to friends.

2 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Sheila, thank you so much, this really means a lot. So glad you had a good experience with us, I'll pass on your kind words to the team, and we hope to see you again soon!

Oceniono na 5 z 5

The harness and FREE lead arrived in…

The harness and FREE lead arrived in good time and its absolutely brilliant! I have a new, very large German Shepherd who pulled like mad and I couldnt walk him on my own. Ive used this today and walked 2 large dogs alone! Its an absolute game changer! I don't know why people are moaning about delivery time when it clearly states up to 10 WORKING days! Mine arrived within a week. Very pleased

2 czerwca 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Sarah, thanks so much for the review. Really glad the harness has made such a difference already. Glad we got your order to you quickly, and we're always working to get them out faster still!

Oceniono na 5 z 5

Great item

Great item. Looks good, arrived in good time. I emailed an enquiry to customer service and had a response within hours even on the weekend. The harness works as advertised. Me and Mabel had a wonderful stress free walk today. Would recommend.

31 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

That is wonderful to hear, we're really glad the harness is working as expected and that you and Mabel had a stress free walk. Thank you so much for the great review, enjoy your walks with Mabel!

Oceniono na 1 z 5

Oh dear

Oh dear! How I wish I had read some of these reviews before purchasing two harnesses! I even checked that it was a UK company before buying - thus thinking that the harnesses were manufactured here in the UK. Obviously - it is not UK based and the harnesses are manufactured elsewhere. Needless to say, I am still waiting for the harnesses to arrive 9 days after placing and paying for my order. “Mary”, in her replies to my emails, is polite in her explanations (high demand etc etc) and has even thanked me for my patience! “She” advises that my order is currently in transit (allegedly) and on its way to me. “Mary” has also, apparently, “escalated” my order to ParoPet’s logistics team and she is “confident it will be delivered by next week”. Well, I will wait with anticipation to see whether that indeed occurs! If not, no doubt I will have further exchanges with a computerised “Mary”!

31 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We're glad the harnesses have since arrived, and we genuinely appreciate your patience throughout. We understand the wait and the uncertainty was frustrating, that's not the experience we want for our customers. We hope now that you have them, the harnesses prove well worth it for your dogs.

Oceniono na 1 z 5

Scam

Scam. Don't ship, patronising responses using chat gpt. No urgency or resolution and don't actually have the stock. No update to customers and have to chase. Robotic.

29 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Natalie, I'm sorry for the experience you have had with us. This isn't the experience we want anyone to have. I have checked on your order and see it has now arrived, I hope you're enjoying it and the calmer walks make up for the bad experience! If you have any issues at all, reach out at support@paropet.co.uk.

Oceniono na 4 z 5

Good quality item

excellent quality product and really does stop your dog from being able to drag you along! I wish they'd be more honest about shipping times, ordered from the UK and definitely was shipped from overseas. Took about ten days to arrive.

28 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

That is wonderful to hear, we're really glad the harness is working well and stopped the dragging that we all know too well. Thanks for the honest feedback on shipping, we'll take it on board to be clearer about delivery times going forward. Thank you for the great review!

Oceniono na 4 z 5

Feared this was a scam but great purchase in the end

At first I feared this was a scam order as I ordered a harness a while ago and the order disappeared from the Shop app and the Evri tracking number didn't work. I did receive an email from Mary from Paropet assuring me it was on its way but I wanted to make sure I received it before editing my review. I have since received my order albeit about 10 days later and it is as described so I am happy with my purchase. When clipping the harness on the front it does stop my dog Rigby from pulling but it does get tangled up in my dogs legs sometimes especially when he lifts his back leg for a pee. All in all I am pleased with the harness and thankyou to Mary from Paropet for assuring my order got to me. Just bear in kind delivery takes a little time.

28 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Lisa, thank you for the honest review! It's wonderful to hear that the harness is working and that Rigby has stopped pulling. I'm sorry for the worry around delivery, but we're glad Mary kept you posted, I've just passed your thanks on to her :) On the odd tangle around his legs, this is something we have also noticed whilst using it, and are working on trying to find a solution for. Thank you so much for the great review.

Oceniono na 5 z 5

Brilliant, worked first time

Pros:
•harness is fantastic my 8month Labrador pulled like crazy on his original harness and lead, tried paropet and the first walk changed instantly.
•customer service is quick and understanding
•personalisation and colour choices
•free lead

Cons:
•delivery time can be quite long, need to be more open about this/ keep customers informed

Overall thoughts:

•it’s a great item, does exactly what it said it will do and the customisation (colour, name patch) is a nice touch. It would be nice to be informed about any delays with delivery. Would I purchase again?, absolutely!.

28 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Steven, we sincerely apologise for the experience you had. This isn't something anyone should have with us. We did have stock issues during this period which have now been resolved, but we should have been far more proactive in letting customers know.

We checked your package and it got lost during fulfilment. A full refund has been processed and a replacement is on the way.

If there's anything else I can do, please email us at support@paropet.co.uk.

Oceniono na 5 z 5

One word…MAGIC!!

28 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

That is wonderful to hear, magic is exactly the word we love to hear. Thank you so much for the great review.

Oceniono na 5 z 5

Having tried most no pull leads and…

Having tried most no pull leads and harnesses to date this one has been the most effective. Grandkids can control the dog with no pulling even the dog seems happier on walks with no one struggling and getting stressed with no pulling

26 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

We love reading reviews like this! Your grandkids being able to walk him without a struggle is the best thing we could hope to hear. Thank you for giving us a go and for the great review. Enjoy your walks!

Oceniono na 5 z 5

Great customer service 👏

I placed an order for a no-pull collar then got talking to a friend who gave me some helpful advice on how to stop the dog pulling so decided I would cancel the Paropet order and try my friends advice first. I contacted the support email and Mary who answered was very helpful and actioned a refund immediately. Couldn't ask for better customer service. If the training doesn't help, I would definitely purchase from Paropet in the future.

21 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Caroline, thank you for taking the time to share. We're really glad Mary could sort the refund out quickly for you, I've just passed on your thanks to her! We hope your friend's advice does the trick, but if you ever need us, we'll be right here.

Oceniono na 5 z 5

There was a delay in my order being…

There was a delay in my order being delivered. I received a very pleasant and timely response to my email from Mary and assured my order would be on its way by the end of the week. The no pull harness and lead are great quality and fits my Dalmatian really well! I would highly recommend.

22 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Eimear, thank you for the recommendation and for bearing with us through the delay. We're sorry it took longer than it should, but we're glad Mary could put your mind at ease and get things moving, we'll pass your kind words on to her. Lovely to hear the harness is a great fit for your Dalmatian too. Thank you for leaving a great review and enjoy your walks!

Oceniono na 5 z 5

Great harness, will buy another once puppy fully grown

I bought a harness and lead from ParoPet for my 4 month old golden retriever. I need to teach him to walk nicely before he’s fully grown as I don’t want him pulling me nor others over. Ordered this after watching video on instagram. I did have to check on the order as it took a few weeks but got an immediate reply from their customer support saying it would arrive by the Saturday, it actually arrived earlier. The product itself so far has not disappointed. It’s strong, puppy seems comfortable wearing it and he is already walking so much better. Really happy with it.

25 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Karen, we can only imagine how sweet your little golden retriever is! Getting that loose lead walking sorted before he's fully grown will make all the difference. We're really glad he's comfortable in it and already walking better, and sorry it took a little longer to reach you. Thank you for the great review!

Oceniono na 1 z 5

SCAM AVOID AT ALL COSTS

Ordered harness for my dog gig Evri tracking number a few days after placing order but it’s now 2 weeks later and Evri still say they are expecting the parcel. I have contacted the company to find out what is going on they said there were having stock issues due to high demand. Waited a while longer but still no update sent email requesting to cancel and was told that it had been sent so I could not cancel. I explained that the tracking has not updated and still showing that Evri expecting the parcel they tried to lie and say that it takes a few days for Evri tracking to update. I have now filed a dispute with my bank to get my money back.

1 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Mark, we sincerely apologise for the experience you had and completely understand your frustration.

We did experience stock and fulfilment delays during a period of very high demand and we're sorry this wasn't communicated better.

As per our cancellation policy, once an order has been processed we're unable to cancel it. However you are fully covered under our 40 day return guarantee if you're unhappy with the product for any reason. Just reach out to us at support@paropet.co.uk and we'll take care of you.

Oceniono na 1 z 5

Total scam

Total scam. You will never receive your order. AVOID AVOID AVOID! Bank chargeback currently in progress.

26 kwietnia 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Amy, we're really sorry to hear you felt this way. This is absolutely not the experience we want for any of our customers.

We've just checked on your order and can see it has been delivered.
If there are any outstanding concerns please reach out to us at info@paropet.co.uk and we'll take care of you straight away.

Oceniono na 1 z 5

I think is another chinese scam

I think is another chinese scam. myself and numerous others have put comments on FB saying despite having emails saying orders despatched we all have the same message from Evri to say they do not yet have it over a week later Paropet say its an error but as no goods arrive, its looking like a scam. they claim to be a UK company but have no phone number. not much on companies house, there is a foreign name and a uk address but that is likely to be a post box for numerous dodgy operators

13 maja 2026
Opinia niezależna
Logo ParoPet

Odpowiedź od ParoPet

Hi Carolyn, we completely understand why delays cause concern and we take this feedback very seriously.

We experienced some stock and fulfilment delays during a period of exceptionally high demand, which unfortunately affected a number of orders and we sincerely apologise for that.

Please reach out to us at support@paropet.co.uk with your order details and we'll look into this personally and make it right for you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej