Delivery came a little later than expected, so would highly recommend tracked! However was extremely easy to do and we had the results back within a week! Fantastic service, will definitely be using a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The time element has been quicker than expected, to return DNA results, thank you. Also good news as she is clear.
I paid for 2 dm test 1 was a carrier 1 was clear I purchased the clear pup to redo a full health package to come back he’s a carrier I’ve emailed and all have got is to dispute it I have it’s still... Zobacz więcej
The swab test kit was delivered in a very punctual manner. When it was Received back with pet genetics they wasted no time informing me it had arrived and tests were being undertaken.. Still waiting f... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
PGL offers veterinary inherited disorder testing to ISO17025 standards utilising the latest next-generation DNA testing methods.
Dane kontaktowe
Cooil Road, IM4 2AY, Braddan, Wyspa Man
- hello@petgeneticslab.co.uk
- petgeneticslab.co.uk
4,0
Dobra
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A superior service.
I have used Pet Genetics several times. Their rates are competitive and results are delivered quickly. Any problems are quickly and efficiently resolved. A great service.
10 września 2025
Opinia niezależna
Odpowiedź od The Pet Genetics Lab
Thanks Mary!
Odpowiedź od The Pet Genetics Lab
Thanks Izabela!
Great service
Great service, and communications. Would definitely recommend.
1 września 2025
Opinia niezależna
Odpowiedź od The Pet Genetics Lab
Thanks Lana!
The Pet Genetics lab were great when I…
The Pet Genetics lab were great when I wanted my Ringneck Parakeet sexing. The information was clear and easy to follow, and the results came back quickly.
I will be using them again for my friends birds shortly! Thank you 🫶🏼
25 lipca 2025
Fantastic service with excellent…
Fantastic service with excellent customer service, Tanya was extremely helpful.
10 sierpnia 2025
Opinia niezależna
Odpowiedź od The Pet Genetics Lab
Thanks Roxy! We'll make sure Tanya sees your review
Easy login and results checker
Easy login and results checker, fast delivery of swabs, easy submission process
30 lipca 2025
Odpowiedź od The Pet Genetics Lab
Thank you!
Speedy service and even though not…
Speedy service and even though not contactable by phone the email responses are very effective.
22 lipca 2025
Odpowiedź od The Pet Genetics Lab
Thanks Yvonne! We know that some breeders would prefer a phone line but unfortunately the few spoiled it for the many. We stopped our phone line four years ago after a small number of abusive breeders ensured that we would rather deal in writing with the large majority of queries to ensure our staff were treated with respect.
It's been 3 weeks and no results yet.
Sent back two swabs for different tests, one swab received on the 2 July the results were ready on the 15 July. The other swab also received on the 2 July and it's now the 24 July nothing received. I've tried emailing several times but no reply. the online chat is a bot and no phone number. I'm wary of companies that operate like that. If you have a query or issue you should respond promptly. At this point I can do nothing but keep emailing and hope I get my results back but it's not looking good.
2 lipca 2025
Opinia niezależna
Odpowiedź od The Pet Genetics Lab
Hi Elise,
We're sorry you weren't happy with the turnaround time in your second swab. However, the turnaround is a guideline not a guarantee and the vast majority of breeders test many months, if not years, in advance of any breeding.
Kind regards,
Pet Genetics Lab
Easy to test at home
Easy to test at home. Good postage packaging and clear results xx. Definitely recommend 100%
27 maja 2025
Odpowiedź od The Pet Genetics Lab
Thanks Louise!
Pet genetics lab
The communication and questions asked were dealt with promptly and very helpful. Quick with the results via email.I would highly recommend the company definitely use them again in the future.
13 maja 2025
Opinia niezależna
Odpowiedź od The Pet Genetics Lab
Thanks Karen!
Odpowiedź od The Pet Genetics Lab
Thanks Dan!
Odpowiedź od The Pet Genetics Lab
Thanks Kirsty!
Odpowiedź od The Pet Genetics Lab
Thanks Lynn!
Odpowiedź od The Pet Genetics Lab
Thanks Natalie!
I have an issue with the findings of…
I have an issue with the findings of the lab testing . Both mum and dad are clear but pup came back as a carrier. I have emailed The Pet Gen Lab 5/6 times to ask if this is their mistake or stud dog fraudulent paperwork. I appreciate they cant share certain information, but I have not received any response. Such a serious matter, im very disappointed.
24 marca 2025
No results after three week wait…
Still haven’t had results three weeks after sending the swabs back. No response to my query email after four days.
Not good service.
Shame because I used Pet Genetics Lab four years ago and the process was slick.
3 maja 2025
Opinia niezależna
Odpowiedź od The Pet Genetics Lab
Hi Gill,
Did you send back the brush swabs inside the barcoded packet? We had one set of swabs arrive at the start of April with no identification at all on them other than a Royal Mail tracking sticker, not even a sender address. With no ID on the swabs to know who has sent them we can't process them. That's the only thing I can think of, because all swabs with barcodes are scanned in as soon as they arrive, which fires off an email to let you know they are here. If you didn't receive that email, then it's likely that your swabs were the ones that didn't have any identification with them.
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