Our tour guide Julie and driver Mike were absolutely amazing. Julie in particular shared a wealth of knowledge about each area that we visited and gave great recommendations. She really went above and... Zobacz więcej
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I've just returned from a wonderful week in Puglia. So many stunning places visited. The Hotel Del Levante is great, the restaurant serves delicious food in true authentic Italian style by a friend... Zobacz więcej
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First time on a coach holiday. Was a great experience. Our tour manager Julie was exceptional. Very knowledgeable about the areas we visited and so well organised. She made everything very easy for u... Zobacz więcej
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Our particular tour was quite expensive, but very enjoyable. The location was beautiful and well situated for boat and bus trips. There were a few minor issues with the hotel, e.g. door card key trick... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Newmarket Holidays we've been making a difference to our clients' travelling experiences since 1983, providing superb value at affordable prices, excellent arrangements and the best in customer care, from the moment you book, to long after you return. Whether you choose a two-day trip to a special event, or a three-week exploration of the other side of the world, the Newmarket Holidays Difference is that we're with you all the way!
Napisane przez firmę
- Our Story
- Newmarket Holidays was founded in 1983. Since then we've grown to become one of the UK's largest independently owned escorted tour specialists.
- Our Tours
- Carefully chosen accommodation and travel arrangements, guided excursions and unforgettable experiences in the company of a friendly tour manager...There's more to our tours than just the places you'll visit.
- An Award-Winning Reputation
- At Newmarket Holidays, while our focus has never been on winning awards, we are especially proud of the 36 British Travel Awards we've won since 2011, because the nominations and votes came from the British public, not just from within the travel trade.
Dane kontaktowe
Cantium House, Railway Approach, SM6 0BP, Wallington, Zjednoczone Królestwo
- 03303411927
- trustpilot@newmarketholidays.co.uk
- newmarketholidays.co.uk
4,8
Doskonała
25 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fab time in Lake Como
We had a fantastic time in lake Como. The excursions we went on during the week were amazing, they were made even more special by being guided around by our tour manager Fabrizio (Fab,) who was very knowledgeable, fun to be around, and kept us safe at all times. Thanks Fab 👍
21 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Rusty,
Thank you for your fantastic five-star review!
We’re delighted to hear that you had such a wonderful time in Lake Como and enjoyed the excursions throughout your holiday. It’s lovely to know that Fabrizo’s knowledge, fun personality and care helped make your experience even more special.
We’ll be sure to pass your kind words on to Fab, who will be thrilled to hear how much you appreciated his guidance and support. Thank you for travelling with Newmarket Holidays. We hope to welcome you on another memorable holiday with us soon!
Kind Regards,
Jerry
Newmarket Holidays
Little Trains of the Douro
A very well managed holiday in Northern Portugal. A nice hotel clean, reasonably priced bar, pleasant staff and good food, and although I enjoyed it, the lack of choice for the evening meal caused an issue with some in our group. The variety of tours was very good and the tour manager Tony Costa was outstanding in his service to our group.
10 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Michael,
Thank you for your lovely five-star review!
We’re delighted you enjoyed your holiday in Northern Portugal and that Tony Costa made such a positive impression with his outstanding service. We’ll be sure to share your kind words with him. We also appreciate your feedback regarding the evening meal choices.
Kind Regards,
Jerry
Newmarket Holidays
Spent a fantastic week at hotel…
Spent a fantastic week at hotel bazzoni lake como!the hotel staff are friendly &helpful, the rooms are clean &well presented!the food half board was outstanding! Variety was more the ample good portion sizes!now for the guided tours and tour guide!fabrizio(fab) teresi was our guide super informative, good sense of humour funny, well versed in all aspects etiquette regarding regional communities!overall a great bloke and now a friend!!tours where fantastic too
21 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Anne Marie,
Thank you for your wonderful five-star review!
We’re delighted you enjoyed your stay at Hotel Bazzoni, the food and the guided tours. It’s lovely to hear that Fabrizio made your holiday so memorable with his knowledge, humour and friendly approach. We’ll be sure to pass on your kind words to him!
Kind Regards,
Jerry
Newmarket Holidays
Good quality hotel Tour guide and…
Good quality hotel Tour guide and Driver were helpful
18 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Brian,
Thank you for your review!
We’re pleased to hear that you enjoyed the hotel and found your tour guide and driver helpful. Your feedback is greatly appreciated, and we hope to welcome you on another Newmarket Holidays trip soon.
Kind Regards,
Jerry
Newmarket Holidays
The booking process was very smooth and…
The booking process was very smooth and reassuring. Neil helped with any queries I had, was very understanding,friendly and professional.
23 października 2026
Odpowiedź od Newmarket Holidays
Dear Beverley,
Thank you for your lovely five-star review!
We’re delighted to hear that you found the booking process smooth and reassuring. We’ll be sure to pass your kind words on to Neil, who will be pleased to know his friendly and professional service made such a positive impression.
Kind Regards,
Jerry
Newmarket Holidays
Very easy to select a holiday and then…
Very easy to select a holiday and then to book online.
23 października 2026
Odpowiedź od Newmarket Holidays
Dear Joan,
Thank you for your feedback!
We’re pleased to hear that choosing your holiday and completing your booking online was so straightforward. We want the excitement of your trip to begin right from the moment you start planning, so it’s great to know the process was smooth and hassle-free.
Thank you for booking with Newmarket Holidays. We hope you have a fantastic time away!
Kind regards,
Chris
Lucy was exceptionally good
Lucy was exceptionally good. She guided me throughout my enquiry and fully understood my reasons for making personal contact which resulted with me making a booking with Newmarket Holidays for four adults. Very happy.
25 października 2026
Odpowiedź od Newmarket Holidays
Dear John,
Thank you for such wonderful feedback!
We’re delighted to hear that Lucy provided such excellent support throughout your enquiry. Taking the time to listen, understand your needs and offer a personal service is so important, and it’s lovely to know that her approach gave you the confidence to book your holiday with Newmarket Holidays for four adults.
Lucy will be thrilled to hear how much you appreciated her help. We’re so pleased you’re happy with your experience and look forward to helping you all create some fantastic holiday memories!
Kind regards,
Chris
I struggled with both the online and…
I struggled with both the online and automated systems to make a payment, so lastly I 'phoned to speak to an actual human operator. Tasha took my call and sorted out my payment quickly and efficiently which was so much easier. Thank you for for your help Tasha! 🌟
26 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Patricia,
Thank you for sharing your experience with us!
We’re sorry to hear that you had difficulty with the online and automated payment systems, but we’re glad you reached Tasha, who was able to get everything sorted quickly and efficiently. Sometimes, speaking to a real person makes all the difference!
Tasha will be delighted to know that her helpful approach made the process much easier for you. We’ll be sure to pass on your thanks to her.
Kind regards,
Chris
Excellent tour guide and driver
Excellent tour guide and driver
Some meals included
Very interesting itinerary
12 października 2026
Odpowiedź od Newmarket Holidays
Dear Penelope,
Thank you for your lovely review!
We’re delighted to hear that you enjoyed the itinerary and found it interesting, with the added benefit of some meals included along the way. It’s especially pleasing to know that both your tour guide and driver helped make the experience such a positive one.
We appreciate you travelling with us and hope to welcome you on another memorable tour in the future!
Kind regards,
Chris
Joyce helped with my question about…
Joyce helped with my question about travel insurance efficiently and was very friendly.
26 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Gary,
Thank you for sharing your experience!
We’re pleased to hear that Joyce was able to assist you with your travel insurance query so efficiently. It’s great to know that her friendly approach made the process even more pleasant.
We’ll be sure to pass your compliments on to Joyce. Thank you for choosing us, and we wish you a wonderful trip with complete peace of mind!
Kind regards,
Chris
great service on trip to Amsterdam
9 stycznia 2026
Odpowiedź od Newmarket Holidays
Dear David,
Thank you for your lovely feedback!
We’re delighted to hear that you received great service on your trip to Amsterdam. It’s always rewarding to know our efforts help make our customers’ holidays more enjoyable and memorable.
Thank you for travelling with us, and we hope to welcome you on another exciting adventure soon!
Kind regards,
Chris
Odpowiedź od Newmarket Holidays
Dear Ruth,
Thank you for your lovely feedback!
We’re happy to hear that our team made the booking process a friendly and helpful experience. Planning a holiday should be enjoyable from the very beginning, and we’re glad we could make things easy for you.
Thank you for booking with us. We hope you have a wonderful trip!
Kind regards,
Chris
The callback service was really prompt…
The callback service was really prompt and Tee understood my issue and dealt with it quickly
26 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Jane,
Thank you for taking the time to share your experience!
We’re delighted that our callback service was prompt and that Tee understood your concerns and resolved the issue quickly. We know how important it is to feel listened to and receive the right support without unnecessary delays.
We’ll be sure to pass your kind words on to Tee. Thank you for your feedback and for choosing us!
Kind regards,
Chris
Odpowiedź od Newmarket Holidays
Good day,
Thank you for your kind feedback!
We’re so pleased to hear that Musa provided such excellent service. Being pleasant, approachable and ready to help makes all the difference, and it’s lovely to know he made your experience a positive one.
We’ll be sure to share your compliments with Musa. Thank you for taking the time to leave us a review!
Kind regards,
Chris
“Miss Julie” our guide on the Elvis…
“Miss Julie” our guide on the Elvis Presley’s Memphis, New Orleans & Nashville tour was an absolute golden nugget 🌟 The trip was incredible but would not have been as seamless without Julie’s organisation. Her humour, knowledge & enthusiasm made ever day special. If you’re lucky enough to have Julie as your guide, you’re in for a treat 🎶❤️
13 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Samantha,
What a wonderful review! Thank you for sharing such lovely feedback.
We’re thrilled to hear that “Miss Julie” made your Elvis Presley’s Memphis, New Orleans & Nashville tour such a memorable experience. Her organisation, humour, knowledge and enthusiasm clearly brought something very special to every day of your journey.
Julie will be absolutely delighted to know she made such a lasting impression. We couldn’t agree more that a fantastic tour guide can make all the difference! Thank you for travelling with us, and we hope to welcome you on another adventure soon.
Kind regards,
Chris
Neil was very helpful obviously found… Personal service
Neil was very helpful obviously found me on the system and treated me as a special customer. it was a very personal experience. Well done.
24 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Susan,
Thank you for your lovely review!
We’re delighted to hear that Neil made you feel recognised and valued. Providing that personal touch and making every customer feel special is so important to us, and it’s wonderful to know Neil delivered just that.
We’ll be sure to pass your kind words on to him. Thank you for taking the time to share your experience, and we look forward to assisting you again in the future!
Kind regards,
Chris
10/10
Had a brilliant time in Krakow with tour guide Duncan who was friendly, knowledgeable and went the extra mile. A stress free experience, wouldn't have a second thought on booking again with Newmarket.
19 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Good day,
Thank you for the fantastic 10/10 review!
We’re thrilled to hear you had such a brilliant time in Krakow. Duncan will be delighted to know that his friendly approach, knowledge and willingness to go the extra mile helped make your experience so enjoyable and stress-free.
It’s especially rewarding to hear that you’d book with Newmarket again without hesitation. Thank you for your trust and recommendation, and we look forward to helping you plan your next adventure!
Kind regards,
Chris
Our tour guide and coach driver were…
Our tour guide Tony and coach driver Christine were both excellent. Both went above and beyond to make our trip comfortable and informative.
19 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Annette,
Thank you for taking the time to share your feedback!
It’s wonderful to hear that both your tour guide and coach driver made such a positive difference to your trip. Going the extra mile to ensure our guests feel comfortable, well informed and well looked after is what makes a holiday truly special.
We’ll be delighted to share your kind words with the team. Thank you for travelling with us, and we hope to welcome you on another tour soon!
Kind regards,
Chris
Odpowiedź od Newmarket Holidays
Dear Anthony,
Thank you for your lovely review!
We’re glad you found the booking process easy and enjoyed the variety of tours available. We want finding your next adventure to be an enjoyable experience from the very start, with plenty of exciting options to choose from.
Thank you for choosing us, and we hope you have a fantastic time on your tour!
Kind regards,
Chris
Odpowiedź od Newmarket Holidays
Dear David,
Thank you for such lovely feedback!
We’re delighted that you found our service speedy, responsive and polite. Listening carefully and making sure our customers feel heard and well looked after is what we strive for every day.
We really appreciate your kind words and are so pleased we could provide the perfect experience!
Kind regards,
Chris
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