Another booking with Nigel, really helpful & nothing is too much trouble, always looking for the best deal & making sure you have everything you have asked for, looking forward to our cruise!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Zobacz więcej
Reakcja na opinię
I booked my cruise holiday through Amy who was professional, knowledgeable, patient and pleasant. Thank you Amy. Dr Sobati
Reakcja na opinię
First class customer service. Excellent advice and a quick and easy booking process. Thank you Nigel.
Reakcja na opinię
Informacje dotyczące firmy
- Agencja podróży
- Biuro organizujące wycieczki statkiem
- Agencja turystyczna
- Organizator turystyki
- Biuro podróży
Informacje o MyCruise UK
Napisane przez firmę
MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.
Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.
Price Guarantee
Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.
If you find a cruise at a lower price with a competitor, we'll match the price immediately.
Dane kontaktowe
2nd Floor, 14/15 Brunswick Place, SO15 2AQ, Southampton, Zjednoczone Królestwo
- 023 8168 1605
- info@mycruise.co.uk
- mycruise.co.uk
4,8
Doskonała
223 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
Excellent customer service. Very friendly knowledgeable operator, Nigel. Booked my cruise with ease.
16 kwietnia 2026
Odpowiedź od MyCruise UK
Hi Linda,
Thank you for your lovely feedback. We’re so pleased to hear that you experienced excellent customer service and that Nigel’s friendly and knowledgeable approach made the booking process easy for you.
We truly appreciate your kind words and hope you have a fantastic cruise.
Kind regards,
Cecilia // MyCruise
First class customer service
First class customer service. Excellent advice and a quick and easy booking process. Thank you Nigel.
16 kwietnia 2026
Odpowiedź od MyCruise UK
Hi Hayden,
What a pleasure to read your feedback - thank you for sharing it with us. We’re delighted to hear that you experienced first-class service, helpful advice, and a smooth booking process.
A special thank you for mentioning Nigel - we’ll be sure to pass on your kind words!
Kind regards,
Cecilia // MyCruise
Another booking with Nigel
Another booking with Nigel, really helpful & nothing is too much trouble, always looking for the best deal & making sure you have everything you have asked for, looking forward to our cruise!
15 kwietnia 2026
Odpowiedź od MyCruise UK
Hi Paul,
It’s wonderful to hear that you’ve had another great experience booking with Nigel. We’re so pleased to know he’s been helpful and attentive, always going the extra mile to find the best deal and ensure everything is just as you wanted.
We hope you have an amazing cruise and look forward to assisting you again in the future.
Kind regards,
Cecilia // MyCruise
Odpowiedź od MyCruise UK
Hi,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
I booked my cruise holiday through Amy…
I booked my cruise holiday through Amy who was professional, knowledgeable, patient and pleasant.
Thank you Amy.
Dr Sobati
13 kwietnia 2026
Odpowiedź od MyCruise UK
Hello Dr Sobati,
Thank you for your kind words - we’re delighted to hear that Amy provided such a professional, knowledgeable and patient service throughout your booking.
We’ll be sure to pass on your thanks to her, and we hope you have a wonderful cruise holiday.
Kind regards,
Cecilia // MyCruise
Odpowiedź od MyCruise UK
Hi Tracy,
Thank you very much for your kind words! We’re delighted to hear that Nigel provided you with friendly, knowledgeable, and efficient service.
We really appreciate you taking the time to share your experience.
Kind regards,
Cecilia // MyCruise
Helpful knowledgeable staff
Nigel was enthusiastic knowledgeable and helpful with the questions I asked
He didn’t sell a cruise he encouraged a once in a lifetime experience
8 kwietnia 2026
Odpowiedź od MyCruise UK
Hi Karen,
What a fantastic way to describe your experience – thank you for sharing it! We’re so pleased to hear that Nigel’s enthusiasm and knowledge made such a positive impression, and that he was able to guide you in a way that felt inspiring rather than sales-driven.
Creating memorable, once-in-a-lifetime experiences is exactly what we strive for, so it’s wonderful to know that came across.
We truly appreciate your feedback and hope to help you plan another unforgettable journey in the future.
Kind regards,
Cecilia // MyCruise
Had a call with Nigel who was extremely…
Had a call with Nigel who was extremely helpful with the booking, he gave great advice and went through options throughly which made the process easy. If I am to book again I would go through my cruise.
27 marca 2026
Odpowiedź od MyCruise UK
Hi Maxine,
Thank you so much for your kind feedback! We’re delighted to hear that Nigel was able to assist you so thoroughly and provide helpful advice throughout the booking process.
It’s great to know that he made everything feel easy and clear for you – that’s exactly the experience we aim to deliver.
We truly appreciate your trust, and we would be more than happy to help you again when you’re ready to book your next trip.
Kind regards,
Cecilia // MyCruise
Odpowiedź od MyCruise UK
Hi,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
great adviser
great adviser
friendly and helpful
made booking easy
great price for what you got
23 marca 2026
Odpowiedź od MyCruise UK
Hi Tracy,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
excellent service this is our 4th…
excellent service this is our 4th booking in the last year i think that says it all
16 marca 2026
Odpowiedź od MyCruise UK
Hi William,
Thank you so much for your review! We’re thrilled to hear that you’ve had such positive experiences with MyCruise, and that this is already your fourth booking. We hope to have the pleasure of helping you with many more exciting trips in the future.
Vennlig hilsen
Cecilia // MyCruise
Odpowiedź od MyCruise UK
Hi Rose,
Thank you for your review. We’re glad we could assist you with transferring your cruise and help make the process as smooth as possible despite the unexpected circumstances.
We hope your next cruise is wonderful, and we look forward to helping you plan more memorable trips in the future 🚢
Best regards
Cecilia // MyCruise
Friendly staff
Nigel was very helpful in sorting out our cruise and helping us to get the best price. Was a shame we hadn’t realised the price was not held for 24 hours, lesson learned you need to book quick.
3 marca 2026
Odpowiedź od MyCruise UK
Hi Linda,
Thank you for your feedback! I’m glad to hear that Nigel was able to help you sort out your cruise and find a great price. It’s true - cruise deals can move fast, so it’s always a good idea to book quickly once you find the right offer.
We hope your cruise turns out to be an amazing experience, and we look forward to helping you with future trips 🚢
Best regards
Cecilia // MyCruise
Really efficient and easy to book
23 lutego 2026
Odpowiedź od MyCruise UK
Hi Paul,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
Amy was marvelous, kind and thoughtful
Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said she would ring back with some options for me but to be honest I didn't expect to hear from her. But true to her word she did. Then managed to make it fit my budget too. I truly appreciate all her kindness and hard work.
19 lutego 2026
Odpowiedź od MyCruise UK
Dear Gabrielle,
Thank you so much for sharing your experience 🙏
We’re thrilled to hear that Amy could make your solo cruise possible and accommodate your needs while keeping everything within your budget. We’ll be sure to pass on your kind words to her - she’ll be delighted!
We hope to have the pleasure of helping you with more memorable trips in the future 🚢
Best regards
Cecilia // MyCruise
Nigel was very helpful and informative
Nigel was very helpful and informative. No pressure sales.
16 lutego 2026
Odpowiedź od MyCruise UK
Hi Michelle,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
Great service
Nigel was so friendly and helpful. It's my first cruise and he answered so many questions and sent several quotes.
Communication was great.
I did not book with them on this occasion but would not hesitate to contact them for any future trips.
6 lutego 2026
Opinia niezależna
Odpowiedź od MyCruise UK
Dear Misty,
Thank you so much for your kind feedback 🙏
We’re delighted to hear that Nigel was friendly, helpful, and able to answer all your questions while providing several quotes. Even though you didn’t book with us this time, it’s wonderful to know that you’d feel confident reaching out for future trips. Clear communication and personal support are exactly what we strive to offer at MyCruise.
We hope to assist you on any future travels - when the time comes ✨
Best regards
Cecilia
MyCruise
Superb service, amazing itinery, great price
Nigel did an amazing job amending our booking to include a short stay in Dubai at the start of the holiday. All hotels and flights appear to be excellent and the overall price was superb value.
9 lutego 2026
Odpowiedź od MyCruise UK
Dear Phil,
Thank you so much for your wonderful feedback 🙏
We’re thrilled to hear that Nigel was able to adjust your booking seamlessly and include a short stay in Dubai. It’s fantastic that all hotels and flights met your expectations and that you found the overall price excellent value. At MyCruise, we aim to provide tailored itineraries and great service, so it’s wonderful to know this made a difference for your holiday.
We look forward to helping you plan your next trip ✨
Best regards
Cecilia
MyCruise
It was a pleasure to book through…
It was a pleasure to book through MyCruise
Nigel was so helpful & explained everything as we went through the package. There were a few changes needed but Nigel sorted these out. Looking forward to our Cruise & stay holiday & would recommend them for your next cruise package
2 lutego 2026
Odpowiedź od MyCruise UK
Dear Mr. Douglas,
Thank you so much for your kind feedback 🙏
We’re delighted to hear that Nigel was so helpful and guided you clearly through your cruise package, ensuring all changes were sorted smoothly. It’s wonderful to know you’re looking forward to your cruise and stay holiday, and we truly appreciate your recommendation. At MyCruise, we strive to make the booking process simple and enjoyable for all our customers.
We look forward to assisting you with your next cruise adventure ✨
Best regards
Cecilia
MyCruise
Friendly and efficient
1 lutego 2026
Odpowiedź od MyCruise UK
Hi James,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
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