I ordered one item from MoveSpeed and received the wrong item instead. Mistakes happen, but what matters is how a company handles them. I contacted MoveSpeed by email to explain the issue and give... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great website design. Good functionality. Yall have a great creative team. Product looks solid and best in class. I’m planning to use the z70 22.5W 70000MaH portable battery to power a projec... Zobacz więcej
I like the item that I bought but part of my order was misssing. The magnetic stand was not included in my order. I have tried reaching out to every possible place to check on this and nobody seems to... Zobacz więcej
So I ordered the MOVE SPEED Z70 Pro 70000mAh 100W with LED Display+Lighting and SOS Mode Professional Outdoor Power Bank × 1 Took 3 weeks to arrive obviously from China Ir arrived with 56% charge le... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
MoveSpeed is a leading brand specializing in high-performance mobile power solutions and cutting-edge storage devices, dedicated to delivering reliable and innovative digital technology products to users worldwide. Committed to the philosophy of “innovation-driven, quality-first,” we combine sleek design with advanced technology to create smart hardware tailored for today’s fast-paced lifestyle. Our product lineup includes ultra-thin magnetic power banks, portable chargers with fast-charging capabilities, and external solid-state drives (SSDs) that offer exceptional transfer speeds and robust data security. Whether you are working from home, traveling, or managing a busy day, MoveSpeed provides powerful charging and efficient storage solutions that meet the diverse needs of modern digital users. Backed by continuous research and development and stringent quality control, MoveSpeed products deliver outstanding stability, durability, and user experience—earning the trust and praise of customers worldwide. Our mission is to empower users by elevating their digital lifestyle through innovative and professional technology, making technology an indispensable part of everyday life. Choose MoveSpeed for peace of mind, convenience, and efficiency—experience a seamless digital world powered by our advanced solutions.
Dane kontaktowe
3 Tai Yau Street, 19H MAXGRAND PLAZA, 00000, HongKong, Hong Kong
- support@movespeed.com
- movespeed.com
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Disappointed
I ordered one item from MoveSpeed and received the wrong item instead. Mistakes happen, but what matters is how a company handles them. I contacted MoveSpeed by email to explain the issue and give them a chance to correct it. As of writing this review, I have received absolutely no response.
That lack of communication is the real problem. When a customer pays for a product and gets the wrong one, the bare minimum expectation is that the company acknowledges the issue and works toward fixing it. Instead, I’ve been met with silence.
Because of that, this is a one star review. Not necessarily because the wrong item was shipped, but because MoveSpeed hasn’t bothered to respond or make it right. If customer service matters to you at all, keep this experience in mind before ordering.
Paid for two items and only got 1
I like the item that I bought but part of my order was misssing. The magnetic stand was not included in my order. I have tried reaching out to every possible place to check on this and nobody seems to want to answer. I have sent close to 10 emails to the support address lste n Movespeed with no response. All I want is the stand I paid for.
Ordered
Ordered, paid and never received the ordered product. Also no answer to emails. SCAM!
Efficiency with multiple ports
Great product……heavy duty for sure and efficient with multiple ports for charging several devices.
did not get all my order cant use what…
did not get all my order cant use what i did get no use paying fast shipping very unhappy want my money back will go on Facebook tell everyone how bad the service is
Terrible customer service
Terrible customer service. No one but no one responds. Zero email responses from Movespeed, an annoying AI bot is no help either. Be warned if you have any issue you are on your own. Terrible!!
Order number 12541
Order number 12541
I received the ST10 drive, which did not function, but stalled after a few file transfers. I followed their recommendation to solve the problem, which did not work. They promised to send a replacement. After a month still no new drive, where on they promised to resend. It's been 11 months now, dozens of emails and false promises. Now they just ignore me. I will seek cash back through bank
The usb C hub looks great and workss…
The usb C hub looks great and works wonderfully well. I was able to get 4k 120hz from my laptop to the external monitor. It gave me so much joy
I need an invoice for the items I…
I need an invoice for the items I purchased from you for our accounting department!
I've already asked twice, but haven't received a reply!
Item not delivered - No resolution
Ordered a powerbank in October first week and 6-weeks later we do not even have a status of the order. No customer service representatives who are managing the email / chat.
Good value efficent charger
The quality of the materials is excellent. Finished and presented to a high standard. The MagSafe charger dissipates heat efficiently. I took a star for the charging time to reload the charger. Also lost another star for the very long time it took to process and ship the order. Apart from those two points, I am happy with the product
Great products and quick delivery.
There is no delivery
There is no. experience, cause nothing arrived!! NO DELIVERY!!!
Falta mejorar la atencion al cliente.
El producto me acaba de llegar y todo bien en cuanto a funcionalidad y calidad. Lo que desapruebo es el soporte técnico que según tienen(jamas me respondieron el chat "24/7"), y eso de atemoriza al imaginar reclamar algun fallo a futuro por defecto. El seguimiento de rastreo tampoco es muy eficiente ya que tardaron aproximadamente 3 semanas en enviar y jamas se actualizo el status.
Goed
Ik heb een jaar geleden een powarbank gekocht en ik had er spijt van dat ik er geen 2 heb gekocht nu heb ik gezien dat er goede kortingen zijn heb ik nog wat goodies gekocht waaronder de 70 000 ma powarbank waarvan ik tot deze dag de eerste nog maar 12 keer heb moeten opladen heb ik nog een gekocht en de kabels die er bij geleverd worden zijn ook heel goed
This is built like a tank.
This SSD is build like a tank and I think it works. I have not been able to make it work because of the lack of proper manual. Otherwise looks very cool.
Great product- Movespeed USB Drive
Great product, two interfaces for USB. Fast, and a nice leather sleeve.
Verry exactly and true report from…
Verry exactly and true report from customers to customers.
Nice design and solid
I purchased the GD10 due to being able…
I purchased the GD10 due to being able to track it with Apple Fine My (Stuff). I set up everything per the instructions and everything was fine, or so I thought. The touchscreen is a little unresponsive and apparently I managed to mistype my password when setting it up. I have large fingers and figured I may have just hit the key below the one I meant to hit for the last number and tried to unlock it. It didn't work. I tried so many different combinations of the password I thought I had entered but none of them worked. So I tried to reach out to Movespeed.....over and over and over and over and over and so on until tonight I entered my name email and everything into the chat box for the last time before I decided to record a video for my channel and rant to my subscribers for a bit. Several suggested I write a review on here so this is me writing it. STAY AWAY THIS COMPANY DOESN"T CARE! I am filing with my CC company to recoup what I spent on this overpriced piece of techno-garbage. Luckily My CC company has never let me down unlike Movespeed. I am sticking with twopan who I backed on KS and haven't had one problem with. Cheers
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