Alles hat super geklappt hatte keine Probleme bis auf die Sendungsverfolgung. Das hat sich aber mit einer schnellen email geklärt habe innerhalb von 20min eine Antwort bekommen und das Paket war am n... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Zobacz więcej
Reakcja na opinię
I get it thet you can't make delivery to a country thet is in middle of a war. But why cancelled the shipment? You could have delayed the delivery a little So 2 star because I understand the cause... Zobacz więcej
I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer sup... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Dane kontaktowe
Bystřice 174, 739 95, Bystřice, Czechy
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,4
Doskonała
241 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very reliable
The website is very easy to use. The options for delivery to Ireland are very good, I'm delighted I got to pick my own courier as some in my location are unreliable. Delivery was super efficient, my order arrived a day early.
19 lutego 2024
Odpowiedź od METALSHOP
Hi Aisling and thank you for leaving us this FAB 5 star review - your taking the time to write these kind words is really appreciated by all the MetalShop family. We hope to see you again soon but in the meantime.... Keep it metal, Caroline.
Fast & Reliable
Yes it was the Company doing well & also the Quality of the Products + Delivery was fast so I'm pleased & Happy at the Moment!!!
14 lutego 2024
Odpowiedź od METALSHOP
Hi Barry and thank you for taking the time to leave us this 5-star review. We're so glad to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Keep it metal, Caroline.
Great prices and prompt delivery.
5 lutego 2024
Odpowiedź od METALSHOP
Hi Joanne and thank you so much for leaving us this great 5 star review - it's much appreciated by all the MetalShop team. Keep it metal, Caroline.
Metalshop rock's.. .
Fast delivery. Great choice on website. A pleasure to do business with. Would recommend 100%. All best from Ireland.
31 stycznia 2024
Odpowiedź od METALSHOP
Hi Cathal and we'd like to thank you for taking the time to leave us this FAB 5-star review. We're so glad to you were satisfied with our services and the range of items we have on our website. Keep it metal, Caroline.
Odpowiedź od METALSHOP
Hi and thank you for leaving this great and we're delighted to see you've been happy with our services. We can't thank you enough for your valued custom. Until next time, keep it metal- Caroline.
I signed up in order to receive a…
I signed up in order to receive a discount and the code never made it to my inbox nor spam so i contacted the customer service which is so damn slow...after 3 days of writing back and forward I received no discount code and I am on the verge of missing another discount because their reply is so slow. Also they never respond to me during working hours. they wrote back to me at 22 on a saturday wth....
Oh and then they ask me to write to them in order to make it up to me and they never write back. Awful customer service!
3 lutego 2024
Opinia niezależna
Odpowiedź od METALSHOP
Hi Mihaela and we're really sorry to hear about this and we'd love the opportunity to make things right. Can I kindly ask that you send me a DM. If it's not possible through TrustPilot then via our Facebook page and I'll get back to you straightaway. Kind regards, Caroline.
Just great
This is my second time buying from this shop ..as always very fast shipping very happy with my purchase
9 stycznia 2024
Odpowiedź od METALSHOP
Hi and thank you for this fabulous review and we're delighted that you've been happy with our services. We can't thank you enough for your valued custom. Until next time, keep it metal- Caroline.
Odpowiedź od METALSHOP
Hi and thank you for leaving us this 5 star review. We're really sorry to hear there was a delay during the shipping process. We do dispatch items in 24H but ultimately the delivery speed is down to the wonderful couriers that we use and over busy periods things may slow down for which we can only apologise.
We do hope you're enjoying the items you ordered and we'd like to thank you for your much valued custom & hope to see you again. Keep it metal- Caroline.
Don’t order during chrismas/new year time. Edit: DONT ORDER ANYTHING EVER FOR ANYONE FOR ANY REASON
I like that your web shop has a wide selection of items but my order has taken a long time to arrive. I was promised dispatch within 24 hours of order but it really took over 100 hours. My tracking parcel tracking still dosen’t show me anything.
Edit 29.1.2024: First of all Metalshop sent me the wrong tracking link for the parcel. They sent me the link where you can track PostNL packages only being shipped whithin the Netherlands, not the international ones. I figured this out on the 4th day of nothing happening on the tracking link. Once I reseived my order on 16.1 I discovered they got my order wrong. I had ordered KMM 10 hole combat boots and reseived the 14 hole variant. Even the order list stated the correct product but they still got it wrong. I immediatily sent a complain about this and got a response the next day. Sending the return wasn’t that difficult, but they didn’t state what phone number and email I should attach to the parcel and I waited 4 days for a response. Once I sent the package over on the 23.1 I notified of them about it right away. I have not reseived ANY info about the correct goods being sent nor the refund for the postage that I was promised. This is the worst customer service I have ever gotten. Most second hand sellers have been more profesial than this. I won’t be shoping here anymore.
4 stycznia 2024
Odpowiedź od METALSHOP
Hi and thank you for your review. We're really sorry to hear that your order hasn't arrived yet. The tracking information should show you where your parcel is and it's journey to your door. Can I kindly ask that you contact us with your order number so we can check on this and help you. Kind regards, Caroline
i received my parcel very quickly
i received my parcel very quickly, in less than 2 weeks, the boots are high quality, everything arrived in excellent condition
31 grudnia 2023
Odpowiedź od METALSHOP
Hi, thank you for leaving us this FAB 5 star review. We're delighted to see you were happy with the boots as well as the shipping. Keep it metal- Caroline.
Odpowiedź od METALSHOP
Hi Rita and thank you for leaving us this great 5-star review. Your continued support means everything to us. Keep it metal- Caroline.
Odpowiedź od METALSHOP
Hi Alex, thank you for leaving us a 5 star review. We're delighted to see you were happy with everything from the products to the shipping. Keep it metal- Caroline.
Still I don't have received my item!!!!
6 listopada 2023
Odpowiedź od METALSHOP
Hi Stelios and we're very sorry to see that you haven't received your item yet. Could you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please do let me know. Caroline
Odpowiedź od METALSHOP
Hi and thank you for leaving us a 5 star review, we're delighted to see you were happy with everything. Keep it metal- Caroline.
Embarrassing product quality
Embarrassing product quality. The shoes I ordered look like low-quality branded imitations. Looks like the store sells fakes. Stay away from this store.
3 października 2023
Opinia niezależna
Odpowiedź od METALSHOP
Hi again Michal and thank you for your new review. As I already replied to your previous review I won't repeat the same message because it won't be helpful but could you reach out to me personally with your details and I'll be happy to look into this for you. For now please accept my sincere apologies for any disappointment. Kind regards, Caroline
Great. Will definitely order again
The clothes’ quiality are great. It only took like a week for the package to arrive (Sweden). I bought 4 band shirts and a top + necklace + bracelets from killstar. Loved everything 🖤
30 października 2023
Odpowiedź od METALSHOP
Hi and thank you for leaving us this AMAZING 5 star review. We're delighted to see you're happy with the band merch and Killstar items you ordered. We hope to see you again soon. Keep it metal- Caroline.
they anserded my questions fast …
they anserded my questions fast but i cant make the order to pay
28 października 2023
Odpowiedź od METALSHOP
HI and thank you for your review. We're really sorry to see that you haven't managed to place your order as yet. We'd love to help you with this so please can you reach out to us again. Keep it metal- Caroline
Everything was great!
27 października 2023
Odpowiedź od METALSHOP
Hi Ula and thank you for taking the time to leave us this great 5 star review, we're delighted to see you were happy with everything. Keep it metal- Caroline.
Odpowiedź od METALSHOP
Hi and thank you for leaving us a 5 star review, we're over the moon to see you were happy with everything. Keep it metal- Caroline.
Odpowiedź od METALSHOP
Hi and thank you for leaving us a 5 star review, we're delighted to see you were happy with everything. Keep it metal- Caroline.
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