METALSHOP Recenzje 

241
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Alles hat super geklappt hatte keine Probleme bis auf die Sendungsverfolgung. Das hat sich aber mit einer schnellen email geklärt habe innerhalb von 20min eine Antwort bekommen und das Paket war am n... Zobacz więcej

Oceniono na 5 z 5

This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I get it thet you can't make delivery to a country thet is in middle of a war. But why cancelled the shipment? You could have delayed the delivery a little So 2 star because I understand the cause... Zobacz więcej

Oceniono na 5 z 5

I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer sup... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep muzyczny
  2. Sklep odzieżowy
  3. Sklep z dodatkami
  4. Sklep z odzieżą męską
  5. Sklep z odzieżą damską

Napisane przez firmę

Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

241 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(241)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 80

Napisz recenzję
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Oceniono na 4 z 5

Great overall

Great overall. Found great products and great service. Takes a little long for package to come but i’m used to that since I don’t live in a very central country.

5 lipca 2024
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Odpowiedź od METALSHOP

Hello Hedda and thank you for leaving us a great review. We're delighted to hear you were satisfied with the products we sell as well as our service. Your feedback is a great encouragement to us and we look forward to seeing you again but in the meantime....Keep it metal, Caroline

Oceniono na 5 z 5

Quality matches prices

You have good quality products that are hard to come by where I live, the prices are really good too.

30 czerwca 2024
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Odpowiedź od METALSHOP

Hello and thank you for leaving us this 5 ⭐️review. We're delighted to see you've been happy with our selection of brands and band items. Everything is officially licensed and the quality is what fans expect. Great too to see you found what you were looking for and we hope to see you again. In the meantime....Keep it metal! Caroline

Oceniono na 5 z 5

Amazing team

Amazing team - great service

27 czerwca 2024
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Odpowiedź od METALSHOP

Hello Radomir and thank you for leaving us this 5 ⭐️review. We're delighted to see you were happy with everything and we hope to see you again. In the meantime....Keep it metal! Caroline

Oceniono na 5 z 5

Good quality

Good quality, looks exactly as in the picture

2 czerwca 2024
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Odpowiedź od METALSHOP

Hello and thank you for leaving us this 5-star review. We're delighted to hear that you've been satisfied with everything and we look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Oceniono na 5 z 5
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Odpowiedź od METALSHOP

Hi Greg and thank you for leaving us a 5-star review. We're delighted to hear that you've been satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Oceniono na 5 z 5

Amazing fit

24 maja 2024
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Odpowiedź od METALSHOP

Hello and thank you for your review. We're pleased to hear the item you ordered was a good fit for you and we look forward to welcoming you back real soon. In the meantime....Keep it metal, Caroline

Oceniono na 5 z 5

It was a great experience

It was a great experience. The order was shipped quickly, and METALSHOP emailed me a link so I can track my package. So great customer service there. The only complaint I have is that I never received an email saying my order was shipped as soon as it was shipped up. Not to mention I tried to track the package on METALSHOP's site. and it said the tracking number didn't exist. This was all fixed when METALSHOP emailed me though, so no worries. Kiitoksia!

1 maja 2024
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Odpowiedź od METALSHOP

Hi and thank you for leaving us a 5-star review. We're delighted to hear that you were satisfied with everything & any issues were quickly resolved. We do send out tracking information as soon as an order is dispatched, and we're glad to see you found this useful but we will look into why it wasn't sent as soon as your order was shipped. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Oceniono na 5 z 5

Top notch store 🤘

Really good and fast service...very satisfied with my order .. would recommend it to any metal head 🤘

12 maja 2024
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Odpowiedź od METALSHOP

Hello Ove and thank you for leaving us this amazing review. We're delighted that you were happy with everything and we hope to see you again. In the meantime....Keep it metal! Caroline

Oceniono na 3 z 5

Unfortunately after my order had been…

Unfortunately after my order had been accepted and paid for a couple of days later I was informed the item was out of stock. On the plus side the refund was organised quickly.

10 maja 2024
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Odpowiedź od METALSHOP

Hello and we do apologise that the item you ordered became out of stock. If you're still after the same item we'd suggest keeping a look on our website or you can sign up for an alert when it's back in stock again. Hope to see you again but in the meantime...Keep it metal! Caroline

Oceniono na 5 z 5

These boots are great well made.The…

These boots are great well made.The size was accurate and shipping was quite quick.Thankyou.

15 maja 2024
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Odpowiedź od METALSHOP

Hello Scott and thank you for taking the time to leave us this great review and we hope you enjoy the boots you ordered with us. Keep it metal! Caroline

Oceniono na 5 z 5

Great quality

Great quality, fast delivery!

12 maja 2024
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Odpowiedź od METALSHOP

Hello Katrina and thank you for leaving us this great review. We hope to see you again soon but in the meantime - Keep it metal. Caroline

Oceniono na 5 z 5

Happy doing business with this store

Recently purchased new rock boots.I was satisfied with this purchase and quality of these boots were perfect.

9 maja 2024
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Odpowiedź od METALSHOP

Hello Marius, thank you for leaving us this rockin' review and we're very happy to see that you've been happy with our services and the boots you ordered. We look forward to seeing you again, but until then....Keep it metal. Caroline

Oceniono na 5 z 5

Second time ordering

Second time ordering. Quick delivery and 10/10 quality just like the first time

9 maja 2024
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Odpowiedź od METALSHOP

Hello, thank you for leaving us this FAB review and we're delighted to see that you've been happy with our services and ordered with us a couple of times now. We look forward to seeing you again, but until then....Keep it metal. Caroline

Oceniono na 4 z 5

Mostly fine

I might be happy, but the thin leather jacket was sloppily packed and wrinkled because of it. These wrinkles are permanent. On the other hand, the goods arrived quickly and I have no more complaints.

9 maja 2024
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Odpowiedź od METALSHOP

Hi and thank you for leaving us a review.
We're very sorry to learn that your jacket hadn't been wrapped sufficiently but we can assure you that any creases and wrinkles in the leather will drop out. It's a good idea to hang the jacket on a coat hanger (in the bathroom when you're having a bath and the steam will relax the leather and make it more pliable, working any wrinkles out.) We do hope to see you again, but in the meantime....Keep it metal. Caroline

Oceniono na 5 z 5

Fast shipping

Fast shipping, great quality !

19 kwietnia 2024
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Odpowiedź od METALSHOP

Hi Jovita and thank you for taking the time to leave us this 5-star review. We're so glad to see you were satisfied with everything. Keep it metal, Caroline.

Oceniono na 1 z 5

Kauft nie bei Metalshop aus der Schweiz…

Kauft nie bei Metalshop aus der Schweiz ein.
Keine Kommunikation per Mail, musste mir auf Instagram Hilfe holen, wenigstens war die Dame so nett und hat sich darum gekümmert. Erst dann kam eine Antwort. Musste zuerst extrem lange auf die Zustellung warten - Trackingnummer erst auf Anfrage aktualisiert.
Und nun kommt das Beste: Seit einem Monat warte ich auf die Retourbuchung von Metalshop.
Per Mail keine Antwort, wieso es noch nicht zurück gebucht wurde. Musste wieder die Dame von Metalshop EU anfragen - Sie vermittelt gerade zwischen Metalshop CH und mir. Gott Sei dank habe ich Kauf auf Rechung gewählt. Aber auch da ist doof, denn der Gesamtbetrag läuft auf CHF 800.- aus und ich habe nur einen kleinen Teil behalten, das heisst, trotz Beweise, stehe ich da und kann nichts machen. Bin in ständiger Kommunkation zwischen Klarna und Metalshop EU auf Instagram. Was hier genau passiert, keine Ahnung. Ich kann nur hoffen, dass sich das bald klärt.
Ich kaufe hier NIE WIEDER etwas!!!!!

2 maja 2024
Opinia niezależna
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Odpowiedź od METALSHOP

Hi Valentina and we can only apologise most sincerely for this unusual situation. With regards to the return, we had been in touch with the shipping company and this is now at the return address.

We've been doing our very best to resolve this for you but appreciate it has been a frustrating process from your side and we really do apologise. The refund was made for you today.

Hallo Valentina, wir können uns für diese ungewöhnliche Situation nur aufrichtig entschuldigen. Bezüglich der Rücksendung hatten wir mit dem Versandunternehmen Kontakt aufgenommen und dieses steht nun bei der Rücksendeadresse.

Wir haben unser Bestes getan, um das Problem für Sie zu lösen, sind uns aber darüber im Klaren, dass der Prozess Ihrerseits frustrierend war und entschuldigen uns aufrichtig. Die Rückerstattung wurde heute für Sie vorgenommen.

Oceniono na 4 z 5

Any 80’s metalhead in search of band merch need to check this place out!

I was searching online for a store that did decent band merch. There were band T-shirts I really wanted, but was unable to find them. This website came up and I quickly found what I was looking for (or at least, most of it.) The ordering process is straightforward, and the delivery wait time was much faster than expected. And I was pleasantly surprised with the quality of the T-shirts. I was initially dubious, but the material is strong and the colours are good.

My only complaint would be that a lot of the more unique band T-shirts they have for sale are currently out of stock. I hope their stock is replenished or alternate band designs are released, but I’ll definitely be using these guys again in the future.

16 kwietnia 2024
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Odpowiedź od METALSHOP

Hi Jordan, thank you for your constructive feedback and leaving us a 5-star review. We're delighted to hear that you were satisfied with the T-shirts you ordered. All our merch is official and as such the quality is reflected by this. If there's ever a particular T-shirt you want but it's not in your size, you can go to the product page and select 'Missing Your Size?' and we'll inform you when it's back in stock. Thank you for your custom Jordan and we look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Oceniono na 5 z 5

Everything arrived and the information…

Everything arrived and the information about the package were quick

12 marca 2024
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Odpowiedź od METALSHOP

Hi Margot and thank you for leaving us a 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Oceniono na 5 z 5

Per me sono semplicemente FANTASTICI !

Per me sono semplicemente FANTASTICI !
Monica

14 marca 2024
Opinia niezależna
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Odpowiedź od METALSHOP

Hi Monica and thank you for taking the time to leave us this FAB 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline. Ciao Monica e grazie per aver dedicato del tempo a lasciarci questa FAVOLOSA recensione a 5 stelle. Siamo lieti di sapere che sei rimasto soddisfatto di tutto. Il nostro team è impegnato a fornire un servizio di alta qualità e il tuo feedback è di grande incoraggiamento per noi. Non vediamo l'ora di rivederti presto, ma nel frattempo... Mantieni il metal, Caroline.

Oceniono na 5 z 5

Good Selection!

I did a bit of research before ordering from this site, and was initially hesitant due to some of the comments about refunds. But as they were the only shop I could find with the waistcoat that I wanted in my size, I decided to give it a go. After all, its not like I'm planning to return it or anything and the policy is clearly laid out on their website. Shipping was expensive, which is pretty typical for the country I live in, but the item arrived exactly on the day predicted with no fuss. I am now the proud owner of a very cool waistcoat and don't regret a thing! If I ever want another item that seems sold out everywhere, I know where the first place I'll look is!

26 lutego 2024
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Odpowiedź od METALSHOP

Hi Rae and thank you for taking the time to leave us this FAB 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

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