Oldukça ilgililer ve süreci güzel yönetiyorlar. Normalde ülkemize yurtdışından gelen 30€ ve üzeri ürünlerde çok sorun yaşıyoruz fakat sizden gelen ürünüm doğrudan bana ulaştı ve ekstra masraf ödemedim... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... Zobacz więcej
Reakcja na opinię
My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... Zobacz więcej
Reakcja na opinię
The bag actually arrived few days later, than expected, though there has been no communication from the store at all, nor response via email or messenger. I thought I got scammed, so when the bag arr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.
Dane kontaktowe
26 asland road, e15 3ll, London, Zjednoczone Królestwo
- info@markrydenglobal.com
- markrydenglobal.com
2,5
Słaba
280 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No Communication
I was bought this bag as a gift in december. I was using it on holiday a few days ago and one of the zips snapped off.
I tried to claim on the warranty for this following an issue with the bag. However, I have received no response from Mark Ryden for over 2 weeks. It is also very difficult to find any alternative contact methods for them.
18 września 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Fraud
Fraud. Took my money and never delivered. 2 months now. Do not trust it. I tried to contact them with everything. A literal fraud
31 maja 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
i ordered a bag from 25 december 2022…
i ordered a bag from 25 december 2022 and till now the bag never came, they are very irresponsible and they are from china
20 lipca 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Mal producto, terrible servicio post-venta
Compré una backpack en un centro comercial en Puebla, Mexico. El producto se desgastó excesivamente en el pad i ferior de la parte trasera, a solo una semana de uso. El punto de venta no hizo válida la garantía. Mal.producto y terrible servicio post-venta. Mala decisión de cambiar de marca, volveré a comprar una Victorinox.
11 czerwca 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Never again
The bag actually arrived few days later, than expected, though there has been no communication from the store at all, nor response via email or messenger. I thought I got scammed, so when the bag arrived I had already started refund procedure through my bank...
Though they claim to be UK based company, the bag arrived from China...I will never buy from them again.
4 maja 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Mark Ryden is a SCAM.....
They are a SCAM bag never arrived beware. They took money but bag never arrived. Send multiple emails but never replied too.
Beware! A very professional SCAM
22 stycznia 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Never Order
I ordered a bag 33 days ago. They have not taken any action since then. I send emails, they don't even reply. I asked for my money back, they didn't do that either. Terrible experience, definitely don't order.
12 marca 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
The product has not been shippedd for…
The product has not been shipped for the second week. Ignore email letters, facebook messages, inquiries. All information passed on to Paypal and local authorities. Do not buy from them!!!
13 marca 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Never received, impossible to contact
Ordered and paid on November 16th 2022 and never received!!! No answer to any of my contacts
16 listopada 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Keine Lieferung
Keine Lieferung: Keine Antwort auf emails, keine Möglichkeit einer Kontaktaufnahme. Kein Geld zurück
Mar Ryden Canada, kennt die Probleme mit dem Dealer Mark Ryden Global und distanziert sich von diesem.
Fazit: Finger weg von Mark Ryden Global
7 lutego 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Mark ryden ist einfach Betrüger.
Mark ryden ist einfach Betrüger.
Ef hat mein Geld gestohlen.
Ich habe Rücksak gekauft aber ich konnte überhaupt nicht Sie Zürucksenden.
Ich habe 3 Wochen ständig mit Kundenservice kontaktiert aber Sie haben niemals geantwortet.
Seien Sie vorsichtig
Kaufen Sie niemals direkt bei online Shop von Mark Ryden
7 grudnia 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Total Disaster
I have ordered a bag on 29th of October, but never received any shipping details or the product. I emailed the company several times, but there is no reply. Probably, I am taken to cleaners.
4 stycznia 2023
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Seit 1 Monat keine Rückantwort, keine Rückzahlung
Die Rucksäcke sind qualitativ hochwertig. ABER ich habe nunmehr 10 Mails seit November 2022 geschrieben, da ein Rucksack nicht angekommen ist und ich bislang keinerlei Antwort geschweige denn eine Rückzahlung bekommen hätte. Unglücklicherweise müssten wir nun den 2. Rucksack zurücksenden, da zu klein und wir bereits einen Neuen dort bestellt haben. Auf der Site heisst es, Rückgabe innerhalb 30 Tage, aber nur wenn man vorab kontaktiert hat und Infos bekommt. Darauf warte ich seit 10 Tagen. Ich fürchte ich muss bald eine Anwalt einschalten. Sehr schade...
31 grudnia 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Ordered 24 November
Ordered 24 November, never received any shipping details, I emailed them 2 weeks ago.. No reply.
Currently I m trying to get a refund through paypal.. Truly disappointed.
28 grudnia 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Finger weg
Obwohl bereits bezahlt, ist die Lieferung auch nach 20 Tagen nicht eingetroffen. Auf Nachfragen gibt es keine Antwort.
21 grudnia 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Do not buy from them
My backpack order was placed in the middle of September. No confirmation or status of the order has been sent to me since then. Despite trying to contact them via email, I have not received a response or a refund.
This website is a scam, do not buy from them.
15 września 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Scam alert
Like others. I to ordered a backpack, and after a week. I noticed it wasn't shipped! I contacted these guys via email and phone call and recieved no response! I ended up doing a charge back on my credit card and got my money back! This company is a scam. They say they are in California which is where I am at. Should not take weeks or months to get an order shipped! I think this scam is actually in China!
28 października 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Ordered 2 bags and sorely disappointed
Ordered 2 bags. Delivery took 2 weeks and was very disappointed at the quality of the items...crooked lines and poor stitching. The smaller bag had dents in the vinyl like material. This is probably because each cam in a clear huge baggie with made in China marked on them. The outside packages has no cushioning, just thin plastic so if heavy packages are placed on them they can easily get damaged. They did not look like the quality reflected on the site. No refund or exchanges unless defective, which they technically are. However, there are no free returns and they came from overseas which would be a costly return. The designs are great but since they are cheaply made, it's not worth buying. I am just going to give them away and invest in Tumi which is everywhere and has much better quality. They will swap out my items for new ones if there are any issues.
12 listopada 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Placed an order for a bagpack on 1st…
Placed an order for a bagpack on 1st September. Still not received any update on shipping the product. Have been trying to contact them via email but have not received any response from them. Neither have I received a refund!!
30 września 2022
Opinia niezależna
Odpowiedź od MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.