MARKRYDEN GLOBAL LTD Recenzje 

280
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Oldukça ilgililer ve süreci güzel yönetiyorlar. Normalde ülkemize yurtdışından gelen 30€ ve üzeri ürünlerde çok sorun yaşıyoruz fakat sizden gelen ürünüm doğrudan bana ulaştı ve ekstra masraf ödemedim... Zobacz więcej

Oceniono na 1 z 5

I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The bag actually arrived few days later, than expected, though there has been no communication from the store at all, nor response via email or messenger. I thought I got scammed, so when the bag arr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami

Napisane przez firmę

Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

280 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(280)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Order was not fulfilled

I ordered a backpack at the beginning of September and I have never received it. On the package tracking website, it says it has been returned to the sender.

When I tried to contact Mark Ryden they did not say anything.

Do not order, it is a scam.

7 września 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

Fraudulent misrepresentation by Mark Ryden Global

Ordered a bag on October 7th (Order MKRD5606 confirmed) and absolute silence. Attempts to get feedback by email or the website form have not been responded to.

No customer service number or chatbot. Wondering if this is a real store or an online scam.

7 października 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

Dont buy from this site

Dont buy from this site, it is a scam, you never get you order.

10 października 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

DO NOT USE THIS SITE

Placed and order, got shipping info, packaged was returned to sender. Emailed several times with no reply on if the item is going to be shipped or if they are going to refund the money.

6 października 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

ESTAFA

ESTAFA! he pedido una mochila hace más de un mes con entrega express y no he recibido absolutamente ninguna información sobre mi pedido, he intententado comunicarme con ellos pero no responden a los mails.

11 października 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

I placed an order more than 1 month…

I placed an order more than 1 month ago. They provide me a tracking number which is a fake number, I believe. I can see that my parcel has been returned when I check from delivery company. I have sent several e-mails to Mark Ryden Global, but no any revert. Scrammed. But, I will keep follow it, claim my rights for refunding.

8 października 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

DO NOT PURCHASE ANY PRODUCTS FROM THEIR GLOBAL WEBSITE

DO NOT PURCHASE ANY PRODUCTS FROM THEIR GLOBAL WEBSITE. My order was confirmed on 11th September 2022. After the purchase i only received a mail of confirmation and that my order would be shipped 1-3 days. However since then there has been no update on my order. This is absolutely disappointing and i am so unsatisfied with the service. To this day they haven’t replied to any of my mails or given me any update of it. We here are spending our savings and money on their products and its a disgrace to treat their customers this way. Although I would mention mark ryden US and Canada store had been helpful as they replied to my concerns and said numerous customers were dealing with this issue on their global website and we have to contact them(global website ) for refunds.

18 września 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

They never shipped my product and then…

They never shipped my product and then they had the balls to say it was shipped to my house. I never received my merchandise and they refused to help me when confronted about the situation. They're customer service representatives, just wasted my time with nonsense.

28 września 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

Totally Scam Don't buy anything I was…

Totally Scam Don't buy anything I was order on 26 Aug 2022 still have no response still order is unfulfilled even they didn't replied my any email .

26 sierpnia 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

Don't buy from this website

Don't buy from this website. They are significantly more expensive than somewhere like Amazon, who sells the same bag, for much cheaper. And the customer service refuses to price match if you happen to find this out after the fact.

21 września 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

IT IS A FRAUD

It was terrible experience buying in this website. Believe me.
I bought a backpack frome this website. They said that my order would take up to 3 days to be processed, even though I paid extra 4,99€ for the express shipping mode.
During these 3 days, I sent them an email asking for information about my order, they didn't answer me.
I am tired of waiting without an answer, so I am about to talk with the competent authorities and a lawyer.
Don't use this website. And if you want to buy one of these backpacks, use Amazon.

9 września 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

SCAMMER ALERT!

SCAMMER ALERT! DO NOT BUY ANYTHING FROM THIS WEBSITE!

I have asked for a different payment option as Paypal is not operable in Turkey. They have provided me with a bank account in Hong Kong under HONGKONG PINGUAN LEATHER TRADE CO. LIMITED, yet the website says that the company is in the UK (26 Asland Road, London, E15 3LL, UK). There is also another company's information on the website stating that the company is in Cyprus (SHARLOMAY LTD, Agion Theodoron 6 Agios Athanasios, 4102, Limassol, Cyprus).

I have placed my order on 12th July 2022. I got a reply of "Sorry, I'm on vacation, sorry for not replying in time, I'm shipping for you now" on July 21st 2022. Only one person working there? How? Of course, nothing happened. I have sent several e-mails until July 25th 2022. Someone provided me with a Yun Express tracking number. Which is probably a fake one or just an initial tracking number as nothing happened at all. The tracking number is still in 'Processing' status. Thankfully, I haven't wired the payment and paid with a credit card as I am going to start a chargeback process. I will also let Paypal know as this is a complete fraudulent seller.

3 sierpnia 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

Terrible customer service

Hello, I placed the order on July 14th but I haven't received any news on it. By reading other reviews it seems that my order won't make it. I have contacted the company through Facebook, Instagram and email but no one replies back. Customer service is terrible

UPDATE.
Two weeks after, I received an email from the representative telling me that they were not going to be able to fulfill my order so I got a refund

ADVISE:
Buy it from Amazon

27 lipca 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 5 z 5

Nothing to complain

5 czerwca 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc.. If you are satisfied with your purchase and the services provided, please do share your positive feedback, which would be a great encouragement for us. If you have any problems or concerns about purchase, please get in touch with us as soon as possible.

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

I orderd a rucksack with…

I orderd a rucksack with zippeextension, becaus I need it. I got a rucksack without zipper extension. To send it back to england costs more than 30€. I wrote to Mark Ryden but got no answer. So I have now a rucksack I can not use. If I send it back, half of the price goes to the return shipping.

1 maja 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 5 z 5

Excellent quality

Excellent quality! It took a while to receive it but it was well worth the purchase.

28 marca 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Thank you for sharing

Since February 2022, we have changed our service team members and we promise that all emails will be responsed within 36 hours.

Since March 2022, we have updated our logistics providers: Yunexpress and DHL, and we can deliver worldwide orders within 3-15 days.

Mark Ryden's service keeps getting better and better, the only thing that remains the same is to keep our packages always competitive.

Oceniono na 5 z 5

Great bag at a great price

Great website. Easy to find a product and great range. Was looking for a travel bag for the plane to carry iPad Pro , headphone and power pack etc but didn’t want a full rucksack. Found Mini Compacto Pro It great right size well made and quality matrieral and look. Ordered and shipped immediately received within a week so pleased with service. This is my 2nd MR bag and I can see me getting a 3rd (rucksack) now that I am back in the office 2 days a week.

26 marca 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Thank you for sharing

Since February 2022, we have changed our service team members and we promise that all emails will be responsed within 36 hours.

Since March 2022, we have updated our logistics providers: Yunexpress and DHL, and we can deliver worldwide orders within 3-15 days.

Mark Ryden's service keeps getting better and better, the only thing that remains the same is to keep our packages always competitive.

Oceniono na 5 z 5

I ordered the Expandos bag and it arrived soon. An amazing product, much better than expected!

I ordered the Expandos bag and it arrived quite soon (less than a month).

It's my best buy for the year! Incredibly practical, both for the city (laptop and stuff) and for travel (a lot of free space when expanded).

When expanded, it's the size of a cabin bag that fits under the airline seat, so it's perfect for economy tickets.

I was kind of afraid because I didn't know the company, and if it's legit or not. Turns out, they're GREAT!

Thanks Mark Ryden Global!

24 marca 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Thank you for sharing

Since February 2022, we have changed our service team members and we promise that all emails will be responsed within 36 hours.

Since March 2022, we have updated our logistics providers: Yunexpress and DHL, and we can deliver worldwide orders within 3-15 days.

Mark Ryden's service keeps getting better and better, the only thing that remains the same is to keep our packages always competitive.

Oceniono na 1 z 5

Wrong items rude service

They sent me a different bag ( other than the one on the website ) and they were so rude in the replies

15 lutego 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

Oceniono na 1 z 5

Extremely frustrating and untrustworthy brand. My experience has been extremely…

My experience has been extremely unsatisfactory. They canceled my order nearly two months ago and I have not received the due refund or any response from the company. I have sent several emails asking about their actions on the matter, but I have not gotten any responses concerning the owed refund. It’s been nearly 2 months now, as I placed my order in December 2021.

9 lutego 2022
Opinia niezależna
Logo MARKRYDEN GLOBAL LTD

Odpowiedź od MARKRYDEN GLOBAL LTD

Dear customer,

Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..

If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com

Thank you so much.

Yours Sincerely,
Adam

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