Black Sheep Coffee Recenzje 1630

Wynik TrustScore: 4 na 5

3,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I visited the branch in Queens Road Bristol in solidarity with Jews after Black Sheep's recent trouble with keffiyeh fascists. The coffee and croissant were both fine and I wanted to leave a more posi... Zobacz więcej

Oceniono na 5 z 5

Coffee always tastes great. Swapped from decaf to full roast and flavours great. Website easy to navigate and speed of delivery really quick.

Oceniono na 2 z 5

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kawą
  2. Kafejka
  3. Palarnia kawy
  4. Kawiarnia
  5. Hurtownia kawy

Napisane przez firmę

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 79% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Poor plant-based options

Got a delicious mocha in your store on Edgware Road.

But your staff was very unhelpful when I asked them if they had any plant-based cake.

So I didn't buy any.

Now by exploring your menu you have 2 plant-based cakes but no plant-based savoury or sandwiches.

Which is pretty poor when we are aware that Animal Agriculture is RESPONSIBLE for Pandemics,Climate emergency,worldwide hunger,deforestation,Biodiversity loss,air and water pollution,forest burning,flooding,ANTIBIOTICS resistance.....

Please improve your menu to be welcome to everyone.

Give a better training to your staff too.

30 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Leave the Herd Behind

Black Sheep Coffee – Chichester Street, Belfast

Stopped into Black Sheep Coffee on Chichester Street while visiting Belfast over Christmas. Great atmosphere, friendly staff, and excellent coffee.

Had a latte and the banoffee waffle, both were absolutely delicious. A perfect spot for a quality coffee and a treat while exploring the city. Would definitely visit again. ☕🧇🐑

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Coffee tastes great

Coffee tastes great, very fast delivery and choices, of beans, or ground, and some new flavours. Only thing is I only drink decaf for medical reasons and there is only one option for that. Family member introduced me to black sheep coffee and they have had different varieties.

18 grudnia 2025
Oceniono na 1 z 5

Requested a pistachio late

Requested a pistachio late.
It came colder than the Thames and same colour.
Took stranger things too literally as I had a dollop of pistachio on the wrong side of the cup (the upside down I guess) and basically. Crap.

27 grudnia 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Hi Ollie, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Oceniono na 5 z 5

Very professional

Unfortunately the beans ive purchased aren't quite to my liking, but I really cant fault the whole process and execution. I'll be back to try a different beans.

10 grudnia 2025
Oceniono na 1 z 5

Horrible emoloyee

I popped in with my mam for a quick coffee today but we won't be back after nasty treatment from a staff member.

I ordered a spicy lemonade a day Mam ordered a coffee. Mam was collecting the drinks and asked for a straw - the employee responded by THROWING a straw AT her. My Mam said "rude!", to which your staff member rolled her eyes, huffed and walked off.

The employee was standing outside having a smoke as we were leaving - I told her she'd served/thrown a ataw at my mam and asked for her name - she got aggressive, told me I'd no right to her name and that she "just washes the dishes" and that she "doesn't serve people".

I went in to let a manager know, none were on. There was a lovely supervisor on - she told me that the employee who was horrible to my Mam is called Eimear. While I was speaking with this supervisor, Eimear stomped back in, stopped dead when she saw us speaking and gave a wave and a sneering grin over to me. Your supervisor apologised for this - she'd done nothing to apologise for. Eimear walked between me and the supervisor into a backroom, continuing on with "don't give her my name".

I'm not sure what else has happened on her day, frankly I don't care - if a customer is spending any money with you they at a very minimum deserve basic courtesy and respect. My mam was nice to her, she didn't deserve how she was treated at all.

I've worked in customer service or with the public for most of my life - there's no reason for that kind of behaviour towards paying customers. I would loose my job if I treated someone like that at work. I'd be embarrassed that that's how you are being represented. I'm sure it makes no difference to you if we don't return. You might be happy enough for staff to act like this but there's plenty of cafes about with staff who have manners.

Good luck to Eimear, I'd say she has a bright future ahead with an attitude like hers.

13 grudnia 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Hello Shannon,

Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Kind regards,

Black Sheep Coffee Team

Oceniono na 1 z 5

Coffee was lovely, Toilets disgusting

Coffee was lovely, the toilets were absolutely disgusting in Chelmsford. I had to have a takeaway cup because they had not washed up, but the staff had time to be showing each other dance moves behind counter instead of washing up or cleaning the toilets.

10 grudnia 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Hi Deborah, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Oceniono na 1 z 5

I did not receive my shipment


I hope this message finds you well.

I am writing to inform you that my shipment was not delivered to me.

28 listopada 2025
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Hi there, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

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