Just had an unpleasent visit at starbucks grayhound chester, my server had a rarther negetive demeanor attitude when i made remarked of my order as he served my coffee i asked about the pup cup i orde... Zobacz więcej
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Starbucks ely Cardiff, coffee was ok but the time it took to make it was ridiculous, toasted tea cake tasted stale, staff had an i dont care attitude, will not be going back to them.
The doughnut was hard and stale. It claimed to have raspberry jam, but was full of custard with a small lump of hard red stuff on the outside. The lemonade is revolting because it uses sucralose ins... Zobacz więcej
We usually come to Starbucks on the A14. We decided to stop for a coffee at Starbucks on the A14 southbound on Easter Monday. We were very happy it was open. However, both my partner and I were extre... Zobacz więcej
Inni użytkownicy przeglądali również
20 cakes in the fresh cabinet
20 cakes in the fresh cabinet, but not one vegan/dairy free - 4 types of non-dairy milk though...
I buy a cake in Tesco and take it with me!
Starbucks ely Cardiff
Starbucks ely Cardiff, coffee was ok but the time it took to make it was ridiculous, toasted tea cake tasted stale, staff had an i dont care attitude, will not be going back to them.
They need to make a wallnut whip…
They need to make a wallnut whip suprised for latteee
Just had an unpleasent visit at…
Just had an unpleasent visit at starbucks grayhound chester, my server had a rarther negetive demeanor attitude when i made remarked of my order as he served my coffee i asked about the pup cup i ordered he replied with a shrug of his shoulders stating Yes in a minute. To be greeted with that off tone in his voice quite frankly didn't bode well with me as believe me i'm usualy a calm person having worked in hospitality all of my working life. Was not happy today. I am a regular visitior to this cafe but perhaps ill now change my coffee suplier.
Made to Feel Like a Burden for Ordering Baby Chino
Today my daughter and I visited the Starbucks branch near Colchester Institute, and unfortunately the customer service was extremely disappointing.
We ordered two baby chinos, something we regularly get alongside other drinks we purchase from Starbucks. From the moment we approached the counter, both members of staff at the front appeared cold and unwelcoming. One staff member in particular responded quite rudely when I asked about the price of bottles, simply saying, “At the bottom,” in a dismissive tone.
What shocked me most, however, was the baby chinos we were given. The cups were almost completely empty, filled almost entirely with froth and barely any milk underneath. When I politely pointed out that the cups seemed empty, I was told, “Well, they’re baby chinos. That’s what they are.”
I understand baby chinos are complimentary, but that should not mean customers are made to feel like a nuisance for asking for them. If staff are unhappy serving them because they are free, then perhaps Starbucks should reconsider offering them altogether. Customers should still be treated respectfully regardless of what they order.
In the end, the drinks were undrinkable and went straight in the bin. We left feeling unwelcome and undervalued, which is disappointing as this is not the standard I expect from Starbucks.
Manager at Starbucks A46/A70great…
Manager at Starbucks A46/A70great service amazing drinks was really clean, very welcoming service thank you
Stratford London Westfield manager…
Stratford London Westfield manager should be immediately fired due to selling old bakery
If I could rate it 0 stars I would but…
If I could rate it 0 stars I would but I can't!! Whoever was working on the 30/04/2026 16:15 they have horrendous manners and attitude and do not know how to serve customers!! Very rude attitude. The drink is perfect thought just a shame it was made by someone with such bad manners. Disappointed with my experience today. Normally the staff are cheerful, however the two on today was not.
The doughnut was hard and stale
The doughnut was hard and stale. It claimed to have raspberry jam, but was full of custard with a small lump of hard red stuff on the outside.
The lemonade is revolting because it uses sucralose instead of sugar.
Friendly staff in the Chelsea & Westminster Hospital Starbucks, but awful food.
I am a university student and I use my…
I am a university student and I use my uni days app to help save money, every time I go to Starbucks on a Tuesday for the £2 tall drink they don’t except my Starbucks code, some places do some places don’t, what is the point of having a discount to be told you can’t use it, DISGUSTING, Starbucks please SORT YOURSELFS OUT, with the prices of everything now, you could at least let a girl use use the discount code to save abit of money Or DONT ADVERTISE IT !!!!!!!!! (This is why Costas is better)
I wanted a nice cup of tea before my train journey
I wanted a nice cup of tea before embarking on a train journey. Customers do not appreciate a big bucket of tea (with price to match) for three reasons. 1) they may be, like me, on a budget, and not wish to pay c£7 for 2 inelegant buckets of tea!! 2) On a journey, the customer may not want to drink the equivalent of 5 cups of tea as there may not be a toilet to hand 3) they may like a decent cup of tea - in a cup - with decent oat milk (not the variety used in my cup). But the main issues are not the milk, it is the sizing and pricing. It seems that capitalism always comes first - customer satisfaction at bottom of list of priorities!
Starbucks Silverlink North Bound
Went to the newly opened Starbucks at Newcastle Silverlink North Bound today and I witnessed a staff saying she put too much ice on an iced drink she was making then proceeded to take some ice out of the cup with her bare hand. She then used her finger to scrape off some whip cream on the other drink she was making. Very poor hygiene!! Safe to say I will not be ordering anything if she is on shift!!!
Bunch of gangsters running this dodgy…
Bunch of gangsters running this dodgy business
Regretted every penny spent here
Too expensive for mediocre coffee
£3.05 for a mediocre single espresso in a supermarket branch is too much.
This is around 15% more than Caffe Nero or Costa with the former having much better coffee.
Fantastic experience as always within…
Fantastic experience as always within the Starbucks Thornaby branch always lovely staff and particularly mollie who always has a smile on her face thank you
Machine made
Starbucks coffee, is machine made, not birista made, there's a big difference.
Kourtney at Benton Newcastle needs customer service training
Kourtney at Benton, Newcastle Starbucks should not be in a customer service role. Appalling service. Challenging a 13 year old girl who mistaken a strawberry refresher for a pink drink. Rolling her eyes and completely rude and awkward when there was no need to be. My daughter felt like she was being interrogated and it ruined her whole experience of a mid week treat. The branch was untidy and I certainly won't be visiting that store again. You are a not a good representative to Starbucks and should be sent on a customer service skills course Kourtney. I certainly wouldn't hire you that's for sure!
Waste of money
Waste of money
Drink is full of ice and hardly any drink inside the cup
Never purchase cold drink from Starbucks
Canary Wharf
Leeds branch
Leeds branch
Bad customer service- waited 5mins for 1 of 3x staff behind counter to even acknowledge me. They were all at the other end preparing drinks.
Tried to scan my Starbucks code and pay using a gift card - apparently not allowed. 1x gift card wasn't enough to pay for my coffee but luckily I have another gift card. Was then told I was only allowed to use 1x gift card against my coffee!!! What the heck!! I didn't have any issues last time I used it a couple of months' ago. I've also noticed the company doesn't reply to reviews! 😂. Once I use up my gift card, I won't be getting anymore for this company. Cafe Nero is more efficient and consumer friendly.
Male Member of staff refused to use…
Male Member of staff refused to use tongs or wear gloves when handing my food.
North terminal Gatwick airport
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