I don't believe this company are still trading despite having a website and taking customers' money. Took my payment and then said the order had been cancelled (at my request??). No refund.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently received a plant that although healthy, the single mini pineapple fruit had become detached. Within hours of emailing customer support, I received a very helpful response. Not only were the... Zobacz więcej
Lovely plants arrived in perfect condition. Easy to read an identify plant leaflet giving all necessary info. Love the selection as I never know what to pick at a garden Centre, this way I get somethi... Zobacz więcej
I have not received my spring basket although I’ve paid for it. I keep having to chase my baskets up each new season. Very disappointing, although when baskets do arrive, they are lovely.
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Not green fingered? No worries. We deliver everything you need for hassle-free gardening, and beautiful indoor plants. Our boxes are the perfect gift for lovers of beauty and nature.
Dane kontaktowe
Zjednoczone Królestwo
- help@lazyflora.com
- lazyflora.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I don't believe this company are still…
I don't believe this company are still trading despite having a website and taking customers' money. Took my payment and then said the order had been cancelled (at my request??). No refund.
Didn’t receive my order
Didn’t receive my order, asked for a refund.
Poor customer support
Despite changing my address online, the plants have been sent to the wrong address for the last few months. I've emailed for help, then to try and cancel multiple times with no reply. I've used lazyflora for years and the customer support has always been great, I don't know what's happened to the company but now the customer support is non-existent.
I have not received my spring basket…
I have not received my spring basket although I’ve paid for it. I keep having to chase my baskets up each new season. Very disappointing, although when baskets do arrive, they are lovely.
Lovely plants in really good condition
Lovely plants in really good condition and had travelled without incident!
No plants have arrived and no response…
No plants have arrived and no response to cancelling subscription.
See previous comments 😔
Lazy Flora, so lazy they don't even dispatch your order
Hilarious that I've been asked to review my recent order, when I have neither received it nor had any response to my emails enquiring when my order might arrive. Have started a dispute through my bank to get a refund. So sad as this used to be a brilliant company and service.
Terrible service
Terrible service. Took over a month for the delivery each time.
No replies to emails when chasing up order. No communication.
Really disappointed as first two subscriptions were good. This one has been terrible and I have asked them to cancel my subscription, not that they have replied.
Chasing a delivery that still hasn’t…
Chasing a delivery that still hasn’t arrived. No reply to emails. I’m not sure what had happened to the company as they used to be so good.
If I don’t get any reply soon then I will be cancelling my subscription and asking for a refund.
Abysmal service
Abysmal service. Tried to contact them for almost 4 weeks via email and instagram. Got to the point that I am now chasing a refund. Stay well away! They're not the same company they used to be.
My plants & pots arrived in perfect…
My plants & pots arrived in perfect condition. The plants are very healthy.
Packaged perfectly and no plastic in sight. Can’t wait for my next order to arrive 😍😍
Order never delivered, don’t use. …
Order never delivered and no response from customer services. Had to claim back from credit card company. Might as well be a scam.
STRESS
Ordered plant from them as they said it would be delivered in 2 to 3 working days. Ordered on the 2nd of January and just got it on the 28th of January after many emails with no replies back. Asked PayPal for help with this problem and received email and plant a few days later. Would not buy a plant from them again because of this. Have to say the plant was very healthy looking.
Plants beautiful and pots are gorgeous
Plants beautiful and pots are gorgeous. Packaged perfectly and no plastic in sight.
Can’t wait for my next order to arrive 😍😍
Do not use it. Scam. No delivery and no customer service.
Do not use it. It might as well be a scam. I bought a patio plant subscription for my mother as a Christmas gift, but the plant was not delivered. The courier did not recognise the tracking number provided. There was absolutely no response from customer service via email or form on their website. I had to raise a dispute via my credit card company to get a refund.
I had the same plant
I had the same
plant delivered on the month before. So a little bit disappointed.
I have been asked to review an order I…
I have been asked to review an order I have not received. I used to really rate this company but they have taken two payments and not fulfilled the orders.
Service gone downhill
I have been a customer for 2 years but service really gone downhill - money taken on 9 October for my 3 month subscription - plants not received until mid-November. No response to emails asking where my order was. Now trying to cancel subscription and still no response
Never received my plants
Never received my plants, contacted twice and no response. Very disappointed.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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