LANDBAY Recenzje 

648
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Zobacz więcej

Oceniono na 1 z 5

Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).

Oceniono na 5 z 5

Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. Operator rynku

Napisane przez firmę

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

648 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(648)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Landbay’s new online Product Transfer system

Landbay’s new online Product Transfer system is slick, seamless, and incredibly easy to use—a game-changer for brokers! The process is intuitive, efficient, and saves valuable time. A special thanks to Paula Dowson, whose expert guidance and support were invaluable in getting our first application over the line smoothly. Her professionalism and in-depth knowledge made the experience even better. This new platform is a fantastic addition to Landbay’s offering, reinforcing their commitment to innovation and broker-friendly solutions. Highly recommended!

Gary, Independent Mortgages Direct NE

4 lutego 2025
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Odpowiedź od LANDBAY

Hi Gary,

Thank you for your review! We're so pleased you found our Product Transfers seamless and easy to use.

We've passed your feedback on to Paula and look forward to working with you again soon!

Oceniono na 5 z 5

submitted a btl ltd purchase case with…

submitted a btl ltd purchase case with Landbay after so long and what a smooth and great experience,
i must say that the property was above a commercial unit and previously got declined 3 times,
the under writer of the case was Scott Thomson a very efficient and responsive UW, case went to offer within days.
so next case is definitely will be on top of my list.

4 lutego 2025
Opinia niezależna
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Odpowiedź od LANDBAY

Thank you, Roja. We're so glad to hear you had a smooth experience with us and will pass on the feedback to Scott!

Oceniono na 5 z 5

Excellent work Landbay!

Great work Landbay! in my opinion you are one of the few lenders that will lend against the increased value of a residential property after light refurbishments have been undertaken and without any fuss! The client is also a first time landlord! Thanks to all your team - from the Development Manger to the underwriter's and finally the completion team!

21 stycznia 2025
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Odpowiedź od LANDBAY

Thank you for the fantastic review, Andy! We're happy to hear our products could meet your clients needs without any hassle. Looking forward to working with you again soon.

Oceniono na 5 z 5

Great service as usual from Landbay

Great service as usual from Landbay. Underwriters are super quick to respond and you know what you need to supply to get an offer and completion. And it always helps when you have the best BDM around when things don’t go to plan!

21 stycznia 2025
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Odpowiedź od LANDBAY

Thank you so much for this review, Eleanor. We're happy to hear our underwriters and your BDM provided the support you needed.

Oceniono na 5 z 5

This was the first time I have keyed a…

This was the first time I have keyed a case to Landbay but most certainly not my last. Really liked that after the document submission the underwriter contacted me directly to discuss the case and with the requirements he stipulated I have been able to get the case to offer very quickly. FANTASTIC SERVICE and PLEASURE TO DEAL AS SO EASY

9 stycznia 2025
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Shaun,

Thank you for your review! We're so glad your first experience with us was a positive one, and we look forward to working with you again soon!

Oceniono na 5 z 5

As a broker I use many lenders and I…

As a broker I use many lenders and I recent used Landbay for the first time and I was very impressed with their willingness to lend and help get the application through. Would definitely use them again and recommend to everyone.

6 stycznia 2025
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Odpowiedź od LANDBAY

Thank you, James. It's great to hear you enjoyed working with us, and we can't wait to work with you again soon!

Oceniono na 5 z 5

first time using landbay

first time using landbay. i selected their AVM product. monday submitted the app, one enquiry email and same day the offer was issued. impressed is an understatement.

18 grudnia 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Nadeem. We're happy to hear you were impressed with our AVM products and their efficiency!

Oceniono na 5 z 5

Fantastic BDM!

Fantastic BDM!

Simone was absolutely brilliant throughout the process. Without her, my client would have likely pulled out of the application entirely. I can’t speak highly enough of her dedication and support.

18 grudnia 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Thank you Louie! We've passed this positive feedback on to Simone and hope to work with you again soon.

Oceniono na 5 z 5

Excellent support

Client needed mortgage to pay off his bridging to exit and their AVM and processing timescale really helped to exit and saves money

Thank you

16 grudnia 2024
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Odpowiedź od LANDBAY

Hi Usha, thank you for your review. It's great to hear our AVM products helped meet your client's timescale!

Oceniono na 5 z 5

Extraordinary Collette (underwriter)

Extraordinary Collette (underwriter)
I am so pleased we had Collette to be our underwriter on this case.
We had to apply for several offer extensions and unexpected delays with legals and HMO licence.
Collette was superb and put up with the changes and always keen on helping us out.
Offers were extended and rates changed with ease.
I would say without doubt, that having direct access to an underwriter (a great one!) gives us brokers more clarity/transparency during the transaction.
Thank you so much 😉

21 listopada 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Michela,

Thank you for this review! We're happy to hear you enjoyed working with Collette and that you found the process clear and transparent. We look forward to working with you again soon!

Oceniono na 5 z 5

Excellent Underwriter

Application process smooth, had an excellent underwriter in Chris who was clear and transparent in what was required. Even though the lending amount changed during the process, this was conveyed clearly and concisely in a manner which made it easy for us to explain to the clients

13 listopada 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi David,

Thank you for this 5-star review! We've passed this on to Chris and look forward to working with you again.

Oceniono na 5 z 5

Smooth process

Smooth process. Effective communication with Underwriter to get all issues resolved and get the case to offer.

11 listopada 2024
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Odpowiedź od LANDBAY

Hi Anthony,

We're glad we could help with your case, and you enjoyed working with us.

Oceniono na 1 z 5

We submitted 10 applications for a…

We submitted 10 applications for a single site, having been advised to submit a test case which went to offer successfully. We proceeded to submit 9 others, some were accepted by the original valuer and others which were panelled out to an alternative surveyor. We ended up with NO CASES being accepted and the ones that had gone to offer were withdrawn. Received not very honest opinion from the Head of Underwriting, to be honest he did not come across as being honest or upfront and even admitted to an error and then denied there was an error in the process, most importantly a client out of pocket to the tune of £8,000 based on valuation and application fee's (which we were assured we'd get half the application fee's back purely based on the number of cases placed)... still waiting for them to pick up on this ! I would only reluctantly consider placing cases in the future to Landbay, as a last resort type situation as I am really disappointed as to how they have acted. Avoid where you can !

1 listopada 2024

Doświadczenie Trustpilot

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