LANDBAY Recenzje 

648
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Zobacz więcej

Oceniono na 1 z 5

Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).

Oceniono na 5 z 5

Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. Operator rynku

Napisane przez firmę

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

648 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(648)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ltd company BTL Purchase

Recently did a Ltd company BTL Purchase for a client.

The BDM Rahead was very informative and knew the criteria very well.

The underwriter stayed in contact throughout and we had a direct line that helped speed the process up.

We faced some challenges with the solicitors towards the end, and again Rahead was able to step in and help us to completion.

End result.

Very happy client!!

I would definitely use Landbay again 😀

10 czerwca 2025
Opinia niezależna
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Ash,

Thank you for your 5-star review!

It's great to hear that your underwriter and Rahead were able to help you complete the case despite the challenges. We've passed your feedback on to the team. We look forward to working with you again soon!

Oceniono na 5 z 5

Fantastic Experience with My BDM

Absolutely great service! My BDM, Rahead, has been incredibly helpful. He consistently keeps an eye on all cases - from enquiry through to completion - to ensure everything runs smoothly.

4 czerwca 2025
Opinia niezależna
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Wai, thank you for your review! We have passed this on to Rahead and look forward to working with you again soon.

Oceniono na 5 z 5

Great Service. Landbay do it again!

Landbay understand the specialist market, making the experience smooth and stress free. I had direct contact with the underwriter along with support from the business development manager and felt we worked well together to exceed the customers expectations.

20 maja 2025
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Adrian,

Thank you for your review. It's great to hear you had a smooth experience working with us, and we could help you go above and beyond for your client.

Oceniono na 1 z 5

Application for simple product switch…

Application for simple product switch submitted beginning of March. Took until May to go through. Understood there would be a soft underwrite but paperwork was submitted and not dealt with thus causing the client to revert to the SVR thus incurring uneccessary expense.

1 maja 2025
Oceniono na 5 z 5

Easy to communicate

Easy to communicate, very much a common sense Lender!

9 kwietnia 2025
Logo LANDBAY

Odpowiedź od LANDBAY

Thank you, Andrius! We look forward to working with you again soon.

Oceniono na 5 z 5

Product switch under new scheme

Product switch under new scheme - all worked well.

2 kwietnia 2025
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Ian, thank you for your review. We're glad you enjoyed our new product transfers and working with us!

Oceniono na 5 z 5

quick completion

completion before april deadline due to smooth and efficient process

28 marca 2025
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Gary,

We're pleased we could help you meet the deadline, and that you found the process smooth and efficient. We look forward to working with you again soon.

Oceniono na 5 z 5

Exceptional Service

The service Received from the underwriter Katie was exceptional, another offer within 7 days and that included getting the valuation back. My client is a very experienced portfolio landlord and is always very impressed with the choice of products and service received.
Alex my BDM is also exceptional.

26 marca 2025
Opinia niezależna
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Gary,

Thank you for your review.

We're so glad you enjoyed working with us and have passed your feedback on to Katie and Alex!

Oceniono na 1 z 5

Avoid

If you are a mortgage broker wanting to look after your clients, avoid this company like the plague, one of the worst experiences sorting what should be simple PT's. Place your case with a lender who can offer something going forward.

19 marca 2025
Opinia niezależna
Oceniono na 5 z 5

I had a fantastic experience with Harry…


I had a fantastic experience with Harry & David from Landbay. They were incredibly professional, friendly, and approachable throughout the process. Their communication was excellent, making everything clear and straightforward. The service was impressively quick, with no unnecessary delays. They went above and beyond to ensure a smooth transaction, demonstrating great expertise and efficiency. It’s rare to find such a combination of speed, friendliness, and professionalism in the industry. I highly recommend Harry & David at Landbay to anyone looking for a hassle-free, seamless experience. It was a pleasure to deal with from start to finish!

18 marca 2025
Opinia niezależna
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Imran,

Thank you for your five-star review. We're so glad you enjoyed working with us and have passed your feedback on to Harry and David.

We hope to work with you again soon!

Oceniono na 1 z 5

Landbay.....could do better.....

Landbay agreed the mortgage so i'm grateful. They only issue mortgage offer for 3 months (even for new builds). Offer extensions are non-existent, pick a new product. Buildings Insurance Quote required for a 5th Floor Flat to protect against flooding ...... Noahs Ark insurance came in handy here..... The only reason Landbay got 1 start is because of the underwriter A. Cross! He is a credit to Landbay!

I won't be using Landbay for a long long time....

28 lutego 2025
Logo LANDBAY

Odpowiedź od LANDBAY

Dear Lee,

Thank you for sharing your feedback. We are sorry to hear that your experience with Landbay did not meet your expectations, and we appreciate the opportunity to address your concerns.

Regarding the building insurance requirement, we understand your frustration. However, this is a standard procedure for properties with a high risk of surface water flooding, regardless of the floor level. Our primary concern is ensuring that properties are adequately protected and secure, and in cases where flooding could impact accessibility or security, we require confirmation that the insurance terms align with our standards.

We also understand the timing of the property inspection caused delays in processing your mortgage. As the property was a new build and not fully completed within the initial 90-day offer period, we were unable to issue a timely extension. As a result, a new offer was issued based on the available products at that time, which included a slight adjustment in the rate. We acknowledge that this situation wasn’t ideal and apologise for any inconvenience it may have caused.

We’re grateful for your recognition of our underwriter, Adam, and we will certainly pass along your kind words.

We hope you will reconsider using Landbay in the future, and we would be happy to assist with any further questions or concerns.

Please don’t hesitate to reach out directly to discuss any additional feedback you may have.

Kind regards,

Landbay

Oceniono na 5 z 5

Excellent Service

I recently had the pleasure of working with Landbay on a mortgage case, and I couldn't be more impressed with the service I received. A huge thank you to Katie Zerafa and Rahead Hussain for their exceptional support throughout the process.

From start to finish, Katie and Rahead were approachable, proactive, and always available to address any queries. Their dedication and expertise were instrumental in getting the case over the line, and their professionalism made the entire experience smooth and stress-free.

It's rare to find such outstanding individuals who go above and beyond for their clients, and because of their fantastic service, I’ll certainly be looking to process more cases with Landbay in the future.

Thank you again, Katie and Rahead – I genuinely appreciate your help and look forward to working with you both again soon!

18 lutego 2025
Opinia niezależna
Logo LANDBAY

Odpowiedź od LANDBAY

Hi Irfan,

It's great to hear you enjoyed working with us and are impressed with our service.

We have passed this great feedback on to Katie and Rahead. We look forward to working with you again soon!

Oceniono na 5 z 5

Fantastic Service

Collette has been extremely helpful and informative throughout the process to ensure we got to offer quickly and efficiently and Paula gave us time to discuss and support the deal upfront so we could submit with confidence

14 lutego 2025
Opinia niezależna
Logo LANDBAY

Odpowiedź od LANDBAY

Thank you for your review, Sam! We're glad you enjoyed working with us and have passed this on to Collette and Paula.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej