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Fleet Mortgages Recenzje 193

Wynik TrustScore: 4 na 5

4,1

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

You are asking for far too many documents which are completely not necessary. This does not help anybody, not me as I need to come up with silly explanations re those documents. It does not help clien... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a quirky case that needed to reach offer stage as soon as possible. After discussing it with my BDM, Stella, during her visit, she clearly outlined how Fleet could support the scenario. She, Han... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hannah Chatfield was amazing to deal with, I had a complex Limited Company SPV Buy to Let Purchase, Hannah & Fleet Mortgages took a reasonable view on the complexity and took the time to understand th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As broker my first dealings with Fleet Mortgages was a absolute pleasure. The process and requirements were very clear and also along the way i had several calls giving me updates which was refreshing... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny
  2. Instytucja finansowa

Informacje o Fleet Mortgages

Napisane przez firmę

Fleet Mortgages is a trusted name in the buy-to-let market, helping its intermediary partners achieve successful outcomes for their landlord clients. We're a specialist buy-to-let, intermediary-only lender, and we were acquired by Starling Bank in 2021.

Whether your clients are looking for Individual, Limited Company Buy-to-Let mortgages or seeking finance for HMO/MUBs, Fleet Mortgages is well-positioned to help your clients with the right solution for their needs. Our professional team has exceptional market knowledge and a wealth of experience within the buy-to-let sector.

Start the buy-to-let conversation with Fleet today.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

193 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

BTL lending

Despite satisfying all the lending criteria for BTL the valuation came back with resale issues so Fleet refused to give full offer. Fleet either need to change their lending criteria or use valuvation firms who understand the property market, they even got the floors wrong!! The information given on their valuvation report are factually incorrect! Their advisers have giving wrong information and we lost the valuvation fee. Initially they said they would refund the fee then they refused to refund it!

13 marca 2026
Opinia niezależna
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Odpowiedź od Fleet Mortgages

Thank you for your feedback and we’re sorry to hear about your experience. At Fleet Mortgages, we take feedback seriously and we are constantly looking to improve the way we do things. We would like to find out more about your case so if you would like to discuss your experience further, please contact our Complaints team on: 01252 916 800 or complaints@fleetmortgages.co.uk
Alternatively, if you would like to raise a formal complaint, please use this form to provide additional details: https://www.fleetmortgages.co.uk/complaints/

Oceniono na 5 z 5

Fleet are really easy to use

Fleet are really easy to use. Common sense underwriters and everyone there to help. Application easy to key too.

13 kwietnia 2026
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Odpowiedź od Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Oceniono na 4 z 5

Case was offered- criteria is…

Case was offered- criteria is excellent, however they did request a lot of documents, perhaps more than other lenders would which sowed the case down a little.

1 kwietnia 2026
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Oceniono na 1 z 5

You are asking for far too many…

You are asking for far too many documents which are completely not necessary. This does not help anybody, not me as I need to come up with silly explanations re those documents. It does not help clients who need to move on quickly. And I am not sure how this assist Fleet other then paying more for admin work?!

10 marca 2026
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Odpowiedź od Fleet Mortgages

Thank you for your feedback and we’re sorry to hear about your experience. At Fleet Mortgages, we take feedback seriously and we are constantly looking to improve the way we do things. We would like to find out more about your case so if you would like to discuss your experience further, please contact our Complaints team on: 01252 916 800 or complaints@fleetmortgages.co.uk
Alternatively, if you would like to raise a formal complaint, please use this form to provide additional details: https://www.fleetmortgages.co.uk/complaints/

Oceniono na 4 z 5

Friendly & helpful staff

All the staff are friendly and helpful albeit Underwriting is quite lengthy.

4 marca 2026
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to share your experience with us and we look forward to working with you again soon.

Oceniono na 2 z 5

Not the smoothest process on what…

Not the smoothest process on what should have been a relatively simple Remortgage, only resolved when the excellent BDM got involved.

1 marca 2026
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Oceniono na 5 z 5

My client and myself love working with…

My client and myself love working with Fleet Mortgages…
They get the job done.

1 marca 2026
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Odpowiedź od Fleet Mortgages

We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.

Oceniono na 3 z 5

Dislike-Asking too much information for simple BTL

Dislike-for BTL asking too many information & not asking all the information upfront.

Like-U/W updated me regularly via phone calls

19 marca 2026
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Oceniono na 5 z 5

My first case with Fleet Mortgages

As broker my first dealings with Fleet Mortgages was a absolute pleasure. The process and requirements were very clear and also along the way i had several calls giving me updates which was refreshing. One thing that particularly stood out for me was the pre valuation call where Fleet just wanted a bit more information on the property so it gave the valuer enough initial information so no shocks when they would turn up. I would use them again 100% and encourage other brokers to have a look at Fleet Mortgages

16 marca 2026
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Odpowiedź od Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Oceniono na 4 z 5

Fairly smooth process

Fairly smooth process. Just a short time delay in underwriters reviewing supporting documentation. Otherwise the process might have merited 5 stars.

31 stycznia 2026
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to leave us a review. We look forward to working with you again soon.

Oceniono na 5 z 5

Quick result - Def. Recommend

I had a quirky case that needed to reach offer stage as soon as possible. After discussing it with my BDM, Stella, during her visit, she clearly outlined how Fleet could support the scenario. She, Hannah, and the wider team took great care of the case, which has now successfully completed. The underwriter was excellent throughout as well.

27 lutego 2026
Opinia niezależna
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Odpowiedź od Fleet Mortgages

Thank you so much for leaving us a 5* review. We're lucky to have an amazing team at Fleet so we're happy to hear you feel the same and we look forward to working with you again.

Oceniono na 5 z 5

Complex SPV done with ease.

Hannah Chatfield was amazing to deal with, I had a complex Limited Company SPV Buy to Let Purchase, Hannah & Fleet Mortgages took a reasonable view on the complexity and took the time to understand the overall picture. This case dragged on with other lenders but Fleet were able to progress this quickly and save my client from losing the property. Overall great experience. Thanks again.

3 marca 2026
Opinia niezależna
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Odpowiedź od Fleet Mortgages

Thank you so much for your feedback. We’re delighted our team could assist with your complex case recently. At Fleet, we pride ourselves on having an exceptional team, and we’ll make sure your comments are shared with them. We look forward to supporting you again in the future.

Oceniono na 5 z 5

dave horsman

BDM
Got a bit stuck with POD but BDM helps move case through to offer

10 lutego 2026
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Odpowiedź od Fleet Mortgages

We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.

Oceniono na 5 z 5

My BDM Charlotte was extremely helpful

My BDM Charlotte was extremely helpful. She responded to my queries promptly, and for complex queries she would give me a call to discuss over the phone. The underwriters also spoken to me about this complex case to help me understand the requirements. All in all the experience is very positive!

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Fleet Mortgages

Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.

Oceniono na 5 z 5

I spent 1.5hrs on the phone with a BDM…

I spent 1.5hrs on the phone with a BDM Emma and what was originally a single enquiry turned into multiple business opportunities. I will definitely be looking to place new business and the proof will be in the case(s) completing.
⭐️⭐️⭐️⭐️⭐️ based on today's interaction.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to share your experience with us and we look forward to working with you again soon.

Oceniono na 5 z 5

I found my experience with Fleet truly amazing and very professional

I found my experience with Fleet truly exceptional. I was working closely with the BDM Lockwood and Sam who was the office BDM and they helped me progress this case to a offer successfully. This was a portfolio remortgage which had its challenges throughout, but with their expert guidance, I was able to navigate the potential pitfalls that would have come my way.

19 lutego 2026
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Odpowiedź od Fleet Mortgages

Thank you so much for your feedback. We’re delighted our team could assist with your complex case recently. At Fleet, we pride ourselves on having an exceptional team, and we’ll make sure your comments are shared with them. We look forward to supporting you again in the future.

Oceniono na 3 z 5

You over complicate you ask for far too…

You over complicate you ask for far too much in comparison to others within your aerana

19 lutego 2026
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Odpowiedź od Fleet Mortgages

Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.

Oceniono na 5 z 5

The application and underwriting…

The application and underwriting process was smooth and timely.

BDM service was on hand and was very helpful!

16 lutego 2026
Opinia niezależna
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Odpowiedź od Fleet Mortgages

We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.

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