Pat Muller - From Vida has been superb!!!!! Common Sense Underwriting. Was really patient with her approach. Waited for us..... She has made VIDA stand out alone. We need a lender to have this approac... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As mortgage brokers we use many lenders. Vida are one of the simplest, easiest and most helpful. Mortgage offers are produced quickly and if underwriters need something they contact you to discuss as... Zobacz więcej
Reakcja na opinię
I’m a broker based in St Albans and I honestly this deal would have fallen apart if it wasn't for Penelope Bailey at Vida Homeloans. We were under massive pressure with this one. The time restrai... Zobacz więcej
Reakcja na opinię
Vida is a specialist lender but they give a personal touch that most specialist lenders do not offer. From calls directly from underwriters to an interactive portal I do think Vida are on of the best... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
Dane kontaktowe
1 Battle Bridge Lane, SE1 2HP, London, Zjednoczone Królestwo
- 03300 246 246
- info@vidahomeloans.co.uk
- www.vidahomeloans.co.uk
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Underwriting at is finest - Pat Muller from VIDA you legend
Pat Muller - From Vida has been superb!!!!! Common Sense Underwriting. Was really patient with her approach. Waited for us..... She has made VIDA stand out alone. We need a lender to have this approach. She did what she said she would do. AMAZING!!! 2 offers. Understood the reason and worked with us to get the customer the result he needed to change and move on with his life. PAT, you are a star, and keep being like this!!! VIDA top employee of the MONTH for sure. Needs a medal or a bonus!!!!Eternally grateful!!!
Thanks to Lisa
Just a little Thanks to Lisa with all her help on a recent case for a client with adverse credit.
Best Underwriter Mark!!
We had an amazing experience with Vida, especially with our underwriter Mark. He was professional, polite, efficient, and incredibly helpful throughout the whole process.
What really stood out was how he reviewed and changed the foster carer policy prompt, which made a huge difference to our application. Thanks to his support and understanding, we successfully received our mortgage offer.
Excellent communication, quick responses, and genuinely great customer service from start to finish. Thank you, Mark!
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Vida understood a complicated case and…
Vida understood a complicated case and was able to process this with a simple common sense approach. Raymond Smith the UW was excellent in understanding the case and getting it over the line.

Odpowiedź od Vida Homeloans
I have been offered the mortgage from…
I have been offered the mortgage from them, they are briliant, result was really quick. Keep up the good work.

Odpowiedź od Vida Homeloans
Client mortgage offer expired and had…
Client mortgage offer expired and had to re key application and client circumstances had changed but the speed of work and common sense approach was fantastic.

Odpowiedź od Vida Homeloans
Impressive service with a 'can do'…
Impressive service with a 'can do' attitude to lending. I will definitely look to use and recommend to my colleagues.

Odpowiedź od Vida Homeloans
I have placed two simultaneous…
I have placed two simultaneous applications with Vida to exit off a Bridging Loan which client has defaulted on, and the underwriters have been very flexible and understanding with the urgency required.

Odpowiedź od Vida Homeloans
I’m a broker based in St Albans and I…
I’m a broker based in St Albans and I honestly this deal would have fallen apart if it wasn't for Penelope Bailey at Vida Homeloans.
We were under massive pressure with this one. The time restraints were tight, and where other lenders either said no or just couldn't move fast enough, Penelope stepped in and turned everything around at a super fast pace. She went above and beyond for both me and my client to make sure we hit the deadline.
If you're a broker looking for someone who actually delivers when the heat is on, Penelope is an absolute saint. Can't recommend her enough.

Odpowiedź od Vida Homeloans
Positive Experience
As mortgage brokers we use many lenders. Vida are one of the simplest, easiest and most helpful. Mortgage offers are produced quickly and if underwriters need something they contact you to discuss as well as email. Overall a very positive experience and will continue to use as long a the rates are competitive

Odpowiedź od Vida Homeloans
Vida is a specialist lender but they…
Vida is a specialist lender but they give a personal touch that most specialist lenders do not offer. From calls directly from underwriters to an interactive portal I do think Vida are on of the best out there. I have recently placed 2 specialist applications with Vida and both went through smoothly and to mortgage offer. It took a few weeks but we got there! A special mention to underwriters Mark Bellows and Patricia Muller for both their communication and stellar work on the cases. They are an asset to the Vida and I can tell you genuinely that the work they do is appreciated and respected by somebody works with all of the major lenders on the market.

Odpowiedź od Vida Homeloans
I always have such a positive…
I always have such a positive experience using Vida and do not hesitate in recommending them to my clients. The whole process is quick, straight forward and easy to manage.

Odpowiedź od Vida Homeloans
Application process to offer as good as…
Application process to offer as good as any high street lender

Odpowiedź od Vida Homeloans
Complex made transparent
When you place a case with adverse credit history and just a 5% deposit you know the lender is going to ask for additional information but what was great with Vida was their shopping list day1 stayed the same throughout the entire application all the way to mortgage offer. It was refreshing to not have to deal with additional requests for more and more information which feels like moving goal posts and adds to the stress for the client. Great service, short response times and real helpful people at the end of a telephone rather than AI only chatbots - thank you Pat for my pre-offer call and help moving the deal on to a better rate for the clients!

Odpowiedź od Vida Homeloans

Odpowiedź od Vida Homeloans
Thank you for a very quick and slick…
Thank you for a very quick and slick application process.
Offer issued very promptly with the minimum of fuss and requests for documentation.

Odpowiedź od Vida Homeloans
The remortgage case I did was very easy…
The remortgage case I did was very easy and straightforward. I received a call from the underwriter with some requests, these were uploaded, the case had an auto valuation and the offer was produced in 6 working days! Well done VIDA.

Odpowiedź od Vida Homeloans
A straightforward experience aided by…
A straightforward experience aided by knowledgeable and friendly staff at all parts of the application process.

Odpowiedź od Vida Homeloans
Lisa Dowson has been fantastic with…
Lisa Dowson has been fantastic with recent application 95% LTV case 6 full working days app to offer which is amazing! Thanks so much :) Customer's will be thrilled. Phil

Odpowiedź od Vida Homeloans
Lisa at Vida
Submitted case on 1 April - case went to offer on 15 April. Bearing in mind we had Easter in between I'm very impressed with the turnaround time of this case
Well done Lisa Dowson - great service

Odpowiedź od Vida Homeloans
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