The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak... Zobacz więcej
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I use the V-Hub team most days when need assistance with cases. All the team are very helpful but Gemma in particular is very helpful and always has the time to help with cases, explain handy criteria... Zobacz więcej
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I don't often leave reviews, but this one is well deserved. We submitted a portfolio buy-to-let application on 27/07/2026 for an investor with six properties, all of which required full valuati... Zobacz więcej
Submitted a BTL case, provided all the required documents as soon as the underwriter requested them, which have been quickly assessed. Got an offer issued the same day valuation report came out. The e... Zobacz więcej
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More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
1 Battle Bridge Lane, SE1 2HP, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The remortgage case I did was very easy and straightforward. I received a call from the underwriter with some requests, these were uploaded, the case had an auto valuation and the offer was produced in 6 working days! Well done VIDA.

Odpowiedź od Vida Homeloans
A straightforward experience aided by knowledgeable and friendly staff at all parts of the application process.

Odpowiedź od Vida Homeloans
Lisa Dowson has been fantastic with recent application 95% LTV case 6 full working days app to offer which is amazing! Thanks so much :) Customer's will be thrilled. Phil

Odpowiedź od Vida Homeloans
Submitted case on 1 April - case went to offer on 15 April. Bearing in mind we had Easter in between I'm very impressed with the turnaround time of this case
Well done Lisa Dowson - great service

Odpowiedź od Vida Homeloans
The staff at Vida are helpful & professional ensuring that the mortgage Offer comes out as quickly as possible.

Odpowiedź od Vida Homeloans
Andria has been amazing throughout this vary difficult case. Very understanding and efficient

Odpowiedź od Vida Homeloans
I rarely leave reviews, but this one is fully deserved.
I recently placed a particularly challenging first-time buyer case at 95% LTV with Vida Homeloans, and their approach was nothing short of exceptional. The case involved multiple adverse credit issues on both applicants, including CCJs, defaults, missed payments, and very recent status issues. On top of that, the main applicant was self-employed with just 1 year’s history, and the latest tax return only reflected around 6 months of income due to the timing of the business start. Affordability worked, but it was undeniably tight.
Where many lenders would have declined this outright, Vida’s underwriters took a true common-sense and case-by-case approach. They looked beyond the surface numbers, understood that the income trajectory was stronger than the accounts initially suggested, and took the time to properly assess the context behind the adverse credit, recognising it as a one-off situation rather than ongoing behaviour.
The outcome? A successful offer on a case that genuinely meant everything to the clients. They were overwhelmed, I had them on the phone shouting and in tears, thanking me for making it happen. That doesn’t happen without a lender willing to look at the full picture.
What stands out about Vida is that they are fair and consistent. They don’t say yes to everything, I’ve had declines from them before, but when a case makes sense, no matter how complex, they will give it proper consideration and support it where they can.
They’ve helped me deliver for clients more than once, and they are without doubt one of my go-to lenders for complex cases.
A genuinely excellent lender with a real understanding of how cases work in the real world.

Odpowiedź od Vida Homeloans
Vida stands out for your versatility and great service. I currently have four cases with you, including two active offers for a portfolio landlord client, all going smoothly.
The direct access to underwriters is great, and everyone I’ve spoken with has been professional and proactive.
Special mention to Barry for his timely updates and excellent cross-referencing of multiple cases, which keeps cases moving quickly. Also to Zoe, who flagged a rate reduction during a pre-offer call. Catching it then, rather than during applications rate-drop reviews, meant I delivered the good news to clients right away!. Thank you.
Vida has clearly built a strong, supportive, and friendly culture, and its great. I look forward to our next application.

Odpowiedź od Vida Homeloans
Underwriter was Barry, very clear and quick to process. Very easy to deal with and everything went very smooth.

Odpowiedź od Vida Homeloans
The team at Vida have been absolutely exceptional. I have been an IFA for nearly 30 years and the service we received from Vida on an application that we recently submitted and that has Offered has been nothing short of excellent. The case was not the most straight forward with some complications around the property valuation but Bethan Phillips was a super star on the case from start to finish. They went over and above to help the case through, even committing to a tight deadline to produce the offer when time was of the essence. It has to be said also that the whole admin team are brilliant and Jody is a credit to that team.
We cannot thank you enough for all of your hard work!

Odpowiedź od Vida Homeloans
As a fairly new adviser Vida were fantastic in guiding me through a tricky case. The team at the end of the phone were knowledgeable and very easy to deal with. Thanks Vida

Odpowiedź od Vida Homeloans
A great lender and amazing experience from the underwriter.

Odpowiedź od Vida Homeloans
had very good experience with Vida home loans. underwriter is very efficient ,professional and helpful .

Odpowiedź od Vida Homeloans
Alex , the underwriter at Vida, has been brilliant. Very understanding of the complexity of my case. It's currently a very volatile market, and being a mortgage broker within the industry has its challenges.
It's nice to know that lenders understand these challenges, and work with us where criteria allows. I would definitely recommend Vida to my future clients.

Odpowiedź od Vida Homeloans
Jaspal Dhami
Really helped with a case he went above and beyond to help to overturn a declined case.

Odpowiedź od Vida Homeloans
Great experience. Underwriter Barry responds straight to question without delay away and got offered very quickly. . Application went through super Smoove.

Odpowiedź od Vida Homeloans
Very good service level. It was a pleasure to deal with Underwriter Barry - great and professional as expected!

Odpowiedź od Vida Homeloans
Vida have taken a step up in there processing of cases and even though this was a bit more of a complicated case they could not have done any more in helping to get it through.
The underwriter Gary Todd was out standing.

Odpowiedź od Vida Homeloans
I have to Say there are 3 people this goes to - Raymond Smith, Torben Clowes and the very great Patsy Ridley.
These three are an absolute credit to your team.
Thanks for all you help and support with the remortgage of a BTL and purchase of a resi for my client.
Look forward to working with you all again soon

Odpowiedź od Vida Homeloans
Yet again another fantastic level of service provided by Vida and in particular Andrea Blane. Excellent can do attitude which a lot of other lenders can learn from, Thank You

Odpowiedź od Vida Homeloans
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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