In fairness, Shane and Lauren did a great job helping me choose a bike that suited me. Lauren is a great, knowledgeable female bike mechanic and did a great job tightening and adjusting the bike to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Zobacz więcej
Have recently purchased my first Folding E Bike Kumabikes were recommended to me by another one of their Customers. A big Thank You To Eoin for all his hard work and help in answering all my que... Zobacz więcej
Genuinely great experience with Kuma Bikes from start to finish, and a special shout-out to Shane Healy who looked after me the whole way through. Quotes came back quickly with no chasing required, an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are an Irish ebike manufacturer based in Dublin Ireland!
Dane kontaktowe
612 Kilshane Ave, Ballycoolin, Dublin 15 , D15 AF8E, Dublin, Irlandia
- +35314979636
- info@kumabikes.com
- kumabikes.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service and very knowledgeable
Great service and very knowledgeable! I am delighted with my new bike. Was exactly what I was looking for!
If only all companies offered such exceptional service
Next level customer service from all three of the employees with whom I interacted (Josh, Shane and Fergus). Extraordinarily helpful. The third Kuma bike we have purchased. Greatly impressed by all three bikes and it’s a pleasure to support an innovative Irish company.
Orderd a part and it arrived within a…
Orderd a part and it arrived within a couple of days
Poor customer service
I had my bike a week and wanted to see if the bike was working ok as I found that the electric part of the bike wasn’t working the way it should be and if the brakes could be improved. I also asked to put a water bottle holder onto the bike.
The bike was in a week and they said it was working fine. I thought the brakes could have been adjusted to make them work better but hadn’t been touched. The water bottle had to also added while waiting as it hadn’t been put on. When I eventually got the bike there was a noise coming from the pedals so I brought it back and waited for an hour and a half but they couldn’t sort the problem so I was given a temporary replacement.
I think this is a poor service. They had the bike for a week and I got the bike back with faults.
I called into the Cork shop and the …
I called into the Cork shop and the first person I spoke to was Colin.Me been a 70year young pensioner he was very helpful, showed me my best options and let me test ride a couple of bikes. I was very happy with the bike and the service so I put down a deposit and returned the following day to collect my new Kuma bike.I have it over a month now and am delighted with it.Its also a great piece of mind to have the Kuma guarantee and after sales service.Thanks again Colin👍
Outstanding Service
I highly recommend Kuma bikes Dublin. From the moment the process started to the very end their service has been amazing. Every question was answered promptly by email. It's been the best customer service experience I've had in years. Thanks Kuma bikes!!!
They were very helpful in deciding the…
They were very helpful in deciding the best bike for me, they let me tried few different bikes.
I am delighted with it.
Top rate service
Kuma Bikes are great to deal with and are highly customer focused.
Highly recommend them.
I received a call with an offer to…
I received a call with an offer to upgrade my purchase due to a delay in stock item. And it was delivered that day. Excellent service.
The best Irish Brand
Buying a Kuma bike has been the best decision and investment I've ever made! The bike is truly worth every penny! It's simply
extraordinary... And although I had to wait a little while, it was worth it. The customer service is excellent, friendly, and efficient! Thank you, Kuma Bike!
Experienced and very helpful shop!
Good quality & value e-bike Kuma R1
I purchased a Kuma R1 which was an ex demo model. I do a-lot of road cycling for enjoyment and fitness. I am very pleased with my Kuma and use it mainly for commuting to work. Really good value for money and great to take advantage of the cycle to work scheme. I also got the Garda to stamp my eircode on it as a security marking which is great especially if stolen at any time.
Kuma staff displayed a number of bikes at work in NCI and while I met the guys for a brief moment they suggested dropping into a showroom when I had more time. No pushy sales the bikes sell themselves, so best of luck to the team at Kuma (Irish owned) B Kelly
Great service
Great to deal with online when ordering through the cycle to work scheme. Kept me updated with store promotions and contacted me as soon as my company paid the bill so there was no delay.
I’ve just had a 2 week check up/service on the bike too. Very friendly staff
Helpfull and very experienced
Doświadczenie Trustpilot
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