kumabikes.com Recenzje 

My bike was fixed like 3 hours earlier than they said it would be 😍 and the staff were really nice

Hassle free purchase. Shane in Galway office store was great to deal with. Everything from initial test, order and pickup was great. Thanks

In fairness, Shane and Lauren did a great job helping me choose a bike that suited me.
Lauren is a great, knowledgeable female bike mechanic and did a great job tightening and adjusting the bike to suit my needs.
I am very pleased with the colour and style. I bought the low step s2

Great service, very nice and friendly people.

Great experience with Kuma bikes. Shane and Laura were very flexible and supportive. Nothing was too much trouble. My wife loves the bike. So far no issues, but any follow on questions I had were dealt with efficiently.

Very nice staff Eoin and his team very helpful.

I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind.
The person that helped us could not have been nicer he let us make up our own minds without he dident bother us at all we bought 2 bikes and he gave us a discount I now know his name is Owen he was so helpful

Have recently purchased my first Folding E Bike Kumabikes were recommended to me by another one of their Customers.
A big Thank You To Eoin for all his hard work and help in answering all my questions and there was a lot of questions as this is my first purchase of a Bike in over 40 years.
I am now the proud owner of a Bike that suits all of my needs.
Kumabikes offer a great choice of Bikes at a competitive price. Friendly Helpful knowledgeable Staff. Well worth a visit to their Cork City shop.
Thanks for all the help and information David Miller.

We had a very smooth buying experience from Kuma. They showed fantastic customer service and handled our purchase really promptly and efficiently. They also ensured we had the correct colour bike that we were looking for and generally made it a very positive purchasing experience from start to collection.

Everything in the entire process was fantastic!

The folks at kuma bikes allowed me to test and find my perfect bike, gave me advice throughout the process and helped me with the decision making. The gave me guidance on how to treat the bike, how to ride and protect it, and how to store it safely.

Having a bike shop around to provide assistance for when things go wrong Is such an invaluable bonus as well!

Again, the whole process was fantastic and I'm very grateful for the help of the Kuma team in Cork. Very well done and thank you!

We are new to electric bikes. Kuma bikes first of all had a shop. They were knowledgeable, friendly and great choice of products. Very competitive and wonderful design. We took the bikes out for a spin to try them out! Irish bikes with parts from Europe. 5 stars for sure.

Owen walked me through everything I needed to know to make a well-informed decision, from choosing the best e-bike for my needs to understanding the specs and how to use it. He was professional, approachable, and never made me feel pressured.

My bike was ready for collection in less than 48 hours.

Josh was the mechanic who assembled it and walked me through all the key features before I left. He was a super nice guy as well.

They even offered me some basic maintenance tools for the bike if I ever needed them, on top of the great deal Owen gave me.

I've been using the R1 for my daily commute, and it's been a game changer. Not arriving at work sweaty is such a nice bonus!

Nice and helpful and good at work

Quick efficient service

I am writing this review after being trapped in a frustrating loop with Kuma Bikes for quite some time.

I purchased an ADO Folding Electric bicycle from this company, trusting their brand, but the bike stopped working shortly after purchase. Since then, the experience has been nothing short of a nightmare. Despite their promises, they have failed to resolve the situation, and they have not processed the necessary payments or refunds, leaving me in a position where I have lost 1,500 Euros for a non-cancellable voucher.

I have personally contacted Travel Hub, who confirmed that they have never received the funds from Kuma Bikes. I have attempted to resolve this amicably and directly with them, but I am consistently met with short emails with no resolution.

It is clear that Kuma Bikes does not stand behind their products, nor do they care about the financial distress they cause their customers.

I am now stuck with a useless voucher and no functional bicycle, with zero support from their team to fix the issue.

If you are considering purchasing from this company, do yourself a favor and look elsewhere.

They have proven that they are incapable of providing basic customer service or rectifying their own technical failures.
Extremely disappointed and would strongly advise others to stay away.

My experience with Kuma bikes was second to none. The people I dealt with was Owen and Colin in the Cork shop. They were great guys to deal with and very professional. I would recommend them to anyone who’s thinking of buying an electric bike.

Easy to deal with and very helpful in store.

We bought a bike via a reseller - an electric cargo bike. We were so happy with it and then the whole steering wheel fell off. We went to get it fixed, and then it happened again but this time when we were cycling downhill with my kid on the bike.

We went back to the shop to get it fixed and three weeks later, it has still not been fixed. They don’t know how long it will take to get the parts here (from Italy they say) - and we have been offered no new bike.

Extremely poor service, and extremely poor quality. The whole steering wheel
Falling off when cycling can cause death accidents.