In fairness, Shane and Lauren did a great job helping me choose a bike that suited me. Lauren is a great, knowledgeable female bike mechanic and did a great job tightening and adjusting the bike to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Zobacz więcej
Have recently purchased my first Folding E Bike Kumabikes were recommended to me by another one of their Customers. A big Thank You To Eoin for all his hard work and help in answering all my que... Zobacz więcej
Genuinely great experience with Kuma Bikes from start to finish, and a special shout-out to Shane Healy who looked after me the whole way through. Quotes came back quickly with no chasing required, an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are an Irish ebike manufacturer based in Dublin Ireland!
Dane kontaktowe
612 Kilshane Ave, Ballycoolin, Dublin 15 , D15 AF8E, Dublin, Irlandia
- +35314979636
- info@kumabikes.com
- kumabikes.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Speedy repair, kind service
I work nearby and bike to work. Needed a minor repair on my way home and lucky Kumabikes in Rathgar was just there. Popped in and fixed on the spot. Very helpful and kind people. Saved me the walk home!
So easy and fun to use
Have had the bike for only a week but I love it!! It’s so easy and fun to use. Eoin in the Cork shop was so helpful. Happy days!
Always a pleasure getting my services…
Always a pleasure getting my services done here. Recommended.
Dissatisfied with customer experience
Support was very slow; the agreed delivery date was followed by a request to collect the bike at the store. Slow response to turn this around; no gestures of apology made.
I still don't have the bike, but I hope I can be satisfied with it.
Took 3 days to change a tube
Took 3 days to change a tube, didn't email to let me know about delay and tube burst shortly after leaving shop so mustn't have been done properly
Derailer repair in less than a week.
They replaced my broken derailer with a new one and fixed the brakes for less than €100.
Great service
Great service, swift delivery from order of our bikes and very pleasant staff. Would highly recommend.
I was very happy with the service of my…
I was very happy with the service of my bike from Kuma. The guys were great and very knowledgeable about my bike.
Lovely staff
Staff were very helpful
Staff were very helpful. Happy to talk me through each bike and let me take them out for test rides.
Great friendly service
Great friendly service. Good communication regarding collection of bike etc. The bike itself is fantastic. Would highly recommend.
Helpful
Helpful, friendly staff. I bought the R1 and it’s a lovely ride. I like how it is easy to cycle when battery not in use. Easy to handle. The book supplied seems to be generic information, might be an idea to have a specific book for each bike type. Small point; why not have a strap on carrier. Thank you Rathgar Kuma.
very helpful
Eoin was very helpful and appreciated him explaining the Bike to Work Scheme, as I was buying a bike to commute to work.
Electric bike service
Electric bike service. On the way home I realised the handlebars had not been tightened and when I turned; the bike went one way and handlebars went the other. Luckily I wasn’t going too fast and could stop/didn’t fall/didn’t hit a car, or even luckier I didn’t have the kids on the back or it could have been a very different story. Very dangerous mistake. Very lucky not to be seriously injured.
Brilliant service and a proper guide through the Bike to Work Scheme
Genuinely great experience with Kuma Bikes from start to finish, and a special shout-out to Shane Healy who looked after me the whole way through. Quotes came back quickly with no chasing required, and Shane took the time to properly explain my options and how to maximise my employer's Bike to Work Scheme, which made a real difference in landing on the right bike. Ordering was seamless and stress-free. Thanks Shane — would absolutely recommend Kuma to anyone looking to use the scheme.
Very friendly helpful staff
Very friendly helpful staff, was given excellent info about the bike but didn’t feel like a hard sell . Was encouraged to go out on a test cycle.
Love the bike so nice to cycle
Doświadczenie Trustpilot
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