Hello, My wife was collecting my new full sus MTB ebike and was left waiting ages at the counter to be served by (i think) the store manager (a french guy). When she asked if she could be assisted... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got sorted with a road bike by Mark who was very knowledgeable and helpful. Had bike (Look 785 Road bike) selected test and deposit paid all within 30 minutes and was ready for collection in two days... Zobacz więcej
Reakcja na opinię
Great experience buying my bike here! The staff are excellent, especially Oisin, who was very honest and helped me find high-quality gear at a good price. They even installed my new accessories on the... Zobacz więcej
Reakcja na opinię
Cian was incredibly helpful, talked me through all the options vs my budget, will be going back for all my future biking needs!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
As Ireland’s largest cycling showroom, we stock thousands of bikes from top brands like Cube, Giant, Stevens, Look, and Brompton. Our team is dedicated to providing helpful, pressure-free service. With a huge range of accessories, clothing, and an outdoor test track, we make it easy to find your perfect ride.
Dane kontaktowe
Airton Road, D24 AW96, Dublin, Irlandia
- 01 463 2270
- Sales@cyclesuperstore.ie
- www.cyclesuperstore.ie
4,5
Doskonała
128 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I always find the staff extremely…
I always find the staff extremely friendly.
26 maja 2026
Opinia niezależna
Really helpful team
Really helpful team , bike arrived within the window they said and was assembled by their team. I had a really positive experience
14 maja 2026
Odpowiedź od Cycle Superstore
Hi Paul,
Thanks so much for the great review! We’re delighted to hear your bike arrived on time and that you had such a positive experience with the team. We really appreciate your support and hope you enjoy many great rides ahead.
Amazing staff who went out of their way…
Amazing staff who went out of their way to help me .
20 maja 2026
Odpowiedź od Cycle Superstore
Hi Sean,
Thanks so much for the kind words! We’re delighted to hear the team went out of their way to help you. We really appreciate your support and look forward to seeing you again soon.
Cian was incredibly helpful
Cian was incredibly helpful, talked me through all the options vs my budget, will be going back for all my future biking needs!
16 maja 2026
Odpowiedź od Cycle Superstore
Hi Paul,
Thanks so much for the great review! We’re delighted to hear Cian was able to help you find the right options within your budget. We’ll be sure to pass on your kind words to him. We really appreciate your support and look forward to seeing you again for your future biking needs.
Great assistance from the staff for my…
Great assistance from the staff for my bike purchase. Highly recommend going to Cycle Superstore
13 maja 2026
Odpowiedź od Cycle Superstore
Hi Martin,
Thanks so much for the great review! We’re delighted to hear our team could assist you with your bike purchase. We really appreciate the recommendation and hope you enjoy many great rides ahead.
We had dealings with 3 members of staff…
We had dealings with 3 members of staff at cycle superstore ,larissa and two other lads in which i can't remember their names off hand but all 3 were so friendly and helpful and made our purchase enjoyable and stress free,we came all the way from navan and cant see us going anywhere else in the future.
10 maja 2026
Odpowiedź od Cycle Superstore
Hi Martin,
Thanks so much for the fantastic review! We’re delighted to hear Larissa and the team made your visit enjoyable and stress free. It means a lot that you travelled from Navan to visit us, and we really appreciate your support. We look forward to welcoming you back again soon.
Efficient and customer focused
28 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi FG,
Thanks so much for the great review! We’re delighted to hear you found the service efficient and customer focused. We really appreciate your support and hope to see you again soon.
Excellent service as always
Excellent service as always. Great to be able to get everything a cyclist needs in a few clicks.
6 maja 2026
Opinia niezależna
Odpowiedź od Cycle Superstore
Hi DM,
Thanks so much for the great review and continued support! We’re delighted to hear you’ve had another excellent experience and that our online store makes it easy to get everything you need. We look forward to looking after you again soon.
Odpowiedź od Cycle Superstore
Hi Artur,
Thanks for the great review! We’re delighted everything went smoothly and really appreciate your support. Hope to see you again soon.
Disappointing customer service
Hello, My wife was collecting my new full sus MTB ebike and was left waiting ages at the counter to be served by (i think) the store manager (a french guy). When she asked if she could be assisted, he's reply was rude and confrontational.
When she was finally assisted by a different member of staff, they were very helpful and everything was fine from then on.
On reflection i would be hard pushed to buy from this store again, after spending over 5K on a bike i would have expected better manners from a store manager especially when dealing with a lady.
26 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi David,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your wife’s experience when collecting your new bike, particularly as this was such an important purchase. The manner and level of service described is not the standard we aim to provide, and we apologise for the frustration caused.
We’re glad to hear another member of the team was able to assist positively afterwards, but we fully appreciate that the initial interaction left a poor impression. Your comments have been shared with management and taken seriously.
We appreciate your support and hope you might consider giving us another opportunity in the future.
Very helpful sales team!
29 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi Ross,
Thanks so much for the great review! We’re delighted to hear you found our sales team helpful. We really appreciate your support and hope to see you back again soon.
Great customer service
Great customer service - available to answer questions, and even helped getting bike into car
19 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi Siobhan,
Thanks a million for the lovely review. We’re delighted to hear the team were able to answer your questions and give you a hand getting the bike into the car. That’s exactly the kind of service we aim to provide.
Odpowiedź od Cycle Superstore
Hi Anshu,
Thanks a lot for the review. We’re really glad to hear you had an amazing experience with our team and found the service to your liking.
Great experience buying my bike here
Great experience buying my bike here! The staff are excellent, especially Oisin, who was very honest and helped me find high-quality gear at a good price. They even installed my new accessories on the spot so I could cycle home right away! Highly recommend
12 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi Liliana,
Thanks so much for the lovely review. We’re delighted to hear you had a great experience buying your bike and that Oisín was able to help you find exactly what you needed at a good price. It’s great to know the team got your new accessories fitted on the spot so you could cycle home straight away.
Really appreciate the recommendation and we hope you enjoy many great rides on your new bike!
Great experience super bike and very…
Great experience super bike and very easy to deal with
27 lutego 2026
Odpowiedź od Cycle Superstore
Hi Alan,
Thanks a million for the great review. We’re really glad you had a positive experience, are happy with your new bike, and found everything easy to deal with.
Odpowiedź od Cycle Superstore
Hi Michael,
Thanks so much for the lovely review. We’re really glad you had a positive experience with our team and appreciate you taking the time to share it.
Bike2Work Look Road bike
Got sorted with a road bike by Mark who was very knowledgeable and helpful. Had bike (Look 785 Road bike) selected test and deposit paid all within 30 minutes and was ready for collection in two days. Overall very please and simple experience with great team, highly recommend.
10 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi Jack,
Thanks a million for the great review. We’re delighted to hear Mark looked after you so well and that the whole process was quick and straightforward. Great choice with the Look 785 Road bike, and we really appreciate the recommendation.
Very good experience
Excellent sales and service experience. Great bike options available
17 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi Sandeep,
Thanks a million for the great review. We’re delighted to hear you had an excellent sales and service experience and found the bike options to suit. Really appreciate you taking the time to share your feedback.
Friendly
Friendly, Helpfull n Knowledgeable Staff
No waiting to be served, and cashier was quick n friendly also .. n for me most importantly, they have. Sense of humour
12 kwietnia 2026
Odpowiedź od Cycle Superstore
Hi David,
Thanks a million for the lovely review. We’re delighted you found the team friendly, helpful, and knowledgeable, and it’s great to hear you had no waiting around either. We’ll happily take the sense of humour compliment too.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.