DO NOT ORDER ANYTHING FROM THIS FAKE COMPANY!!! According to the fake customer service department- I apparently didn’t have a correct shipping address when I ordered. Thankfully, it wasn’t a big ord... Zobacz więcej
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Never had this before but when I ordered I didn’t think about Christmas it’s close and will be madness with deliveries , and as soon I try to reach them to change it , very prompt answer from the c... Zobacz więcej
Same issues as shown with other 1 star reviews. Ordered 17th of December. Phone number doesn't ring, no answer to emails or text messages. have raised a claim with PayPal to get refund. Whats-app... Zobacz więcej
Ordered 6 Dec. Nothing received by 20 Dec. Checked my account details on their website and found my order status as "unfulfilled". Last week they weren't picking up the phone, today the phone doesn't... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Just Miniatures - Miniature Spirits & Liqueurs Miniature Wines & Champagnes Christmas!!! Glassware & Sundries Gift Certificates Clearance Items Mini Soft Drinks Jack Daniels Memorabilia Prices Candles Mini Fragrances Bottled Ale & Cider Personalised Miniatures Books & Mags Special Offers Mini Jams Football Collectables Non-Alcoholic Miniatures Odds & Ends wedding favours, miniature champagne bottles, whisky miniatures, personalised wedding favours, single malt whisky, distillery bottling, miniature wines, gift ideas, american whiskey, irish whiskey, independent bottlings, blended whisky, whisky liqueurs, scottish clan whisky miniatures, mini soft drink can, just miniatures, alcohol miniatures, liqueurs
Dane kontaktowe
Alexander House, IP7 6RD, Hadleigh, Zjednoczone Królestwo
- 020 8144 7145
- customerservices@justminiatures.co.uk
- justminiatures.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I ordered on the 5th December so almost…
I ordered on the 5th December so almost 3 weeks ago. No sign of order. status from Yodel said awaiting order from sender. No replies to emails, or whatsapp. Telephone number now doesn’t even connect. Terrible company, terrible service. Will not be using again that's for sure. Let's hope other potential customers read some reviews first before buying from this company
DO NOT PURCHASE FROM THIS COMPANY
Either This company is fraud and have scammed me out of my money or they have the worst customer service I have ever experienced. I placed an order on 23rd November and am yet to receive my order.
I have only received order confirmation and still have not had any confirmation that my order has been sent. I have tried to phone,email and what’s app but still have not received a response.
Will be looking to report this company immediately as I spent a fair bit with them!
No order arrived, you will regret if you buy
It looked good, order placed on 10th dec and then nothing. Took the money and didn’t deliver. No reply to email either. Website now disappeared. I thought it was just me but it appears to be widespread. Do not use this company
My partner ordered on the 12th December…
My partner ordered on the 12th December so almost 2 weeks ago. No sign of order status from Yodel said awaiting order from sender. No replies to emails, or whatsapp. Will be raising this with PayPal to get my money back. Terrible company, terrible service. Will not be using again that's for sure. Let's hope other potential customers read some reviews first before buying from this lot.
Dreadful company avoid like the plague
This is the worst company I’ve dealt with. I ordered on the 29th November and still haven’t received my order. I’ve emailed several times, rang them, Apple messaged and WhatsApp messaged and I’ve been ignored every time even though they have been online. Horrendous customer care.
Terrible
Oh my god i wondered where my gifts were i just couldn't understand why they had not arrived. Now i know. That has totally messed up some special presents.
Scammed or poor service
I've had the same,emailed several times had message to say driver shortage I ordered on 6th dec, still no parcel or no contact back, I have used just miniatures a couple of years ago with no issue, obviously scammed this time.
Been ripped off.no replies to emails
Been ripped off.no replies to emails. Tried to phone.line not in use.absolutley fuming.had a dodgy text asking for ,card details after using wats app chat they supplied. Not Happy
Same as everybody else
Same as everybody else. Placed order on 10 December nothing received. Tried contacting them but phone s now cut off no response to emails. Website now gone. I think that they are gone too now. I have raised a dispute with PayPal.
Order not arrived
Order some mixtures on 8th December and they still haven't arrived. Have emailed and whats app them no reply no refund. Their web site is down. I am livid.
Have not recieved my order of over £100…
Have not recieved my order of over £100
Not responding to any form of contact.
AVOID AT ALL COSTS
Update 05 Jan 2022. Informed PayPal of dispute and they got me full refund
I have been using this company for a…
I have been using this company for a number of years but unfortunately I placed an order on the 6th of December and apart from order confirmation number I have not received my order or had any communications from them.
Disappointed that they continued to take orders if there was a problem. I have seen people placed orders in November and not received them
We need a response from them to find out what is happening but this seems very unlikely at this stage.
Website has gone so things don’t look good.
It was be wise to avoid ordering on social media etc at this time
Scam
Ordered around £40 worth of goods. have been tracking my purchase but it hasn't moved from 'confirmed'. Tried to communicate via IM and Email but no response. Went on the website today and it's disappeared. Unfortunately looks like a scam. Have raised a case with paypal. Have reviewed on companies house and it seems the other companies that the director owns are also scams.
Poor communication and poor service
Ordered some Minatures as presents 12 days before Christmas to get a confirmation that my order was with them and it would be “3-4 working days” to receive my order. There was an additional note to say due to driver shortages it may add another 1-2 days to the delivery - still plenty of time to receive the gifts for Christmas.
I’ve chased them via email and WhatsApp with nothing but an automated email of the usual “we have lots of calls at the minute”. Really poor service and yet another company that is very quick to take your money, over-promise and under-deliver. Avoid using them
Same as everyone else really
Same as everyone else really, ordered on the 9th Dec, no items delivered and they have ignored every attempt at contact.
Avoid.
Dont even deserve 1 star! Take a dispute out!!
Dont even deserve 1 star!
Make sure everyone takes a PayPal dispute out on them, reports them to trading standards and speak to your bank and take a dispute out to get money back. Don’t let them keep money.
Awful customer service - Avoid!
I also wish I had read the reviews on here before ordering a Christmas present. I have not received my order or confirmation it has been sent and the company will not respond to my messages. Awful customer service!
Absolutely disgusted and wish I'd…
Absolutely disgusted and wish I'd looked on here before I placed my order, I have ordered before and didn't have a problem so didn't think I would not receive my order, I ordered on 6th December in plenty of time, the irony is the website today states order now for 5 working days delivery!! Now I have to go out and buy another Christmas present to replace this one and I have no idea how to get my money back as they are not replying to emails or messages!
THIS IS A SCAM
THIS IS A SCAM - ordered on Dec 9th with stated 2-3 days delivery.
It's been 12 days so far.
THIS IS A SCAM.
I've contacted company but no reply.
Their website contact details show no contact now.
THIS IS A SCAM.
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