Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Have had an old Epson xp-520 for many years (love it). Noticed that the price of authentic replacement ink cartridges from high street retail outlets was getting ridiculous. Came across Ink Robot a fe... Zobacz więcej

Oceniono na 5 z 5

My order was processed, dispatched and received within 24 hours. The price was brilliant with free delivery, I got a small packet of sweets in my parcel which was a lovely surprise also there was a la... Zobacz więcej

Oceniono na 1 z 5

Pack de 4 cartouches BROTHER LC900 d'origine acheté, j'ai pu imprimer environ 5 pages de texte coloré avant que l'ensemble des cartouches ne soient inutilisables. Ces cartouches me permettent d'habitu... Zobacz więcej

Oceniono na 5 z 5

First HP product did not work so InkRobot provided compatible products which did - for free, no questions. Since then always took their recommendations. Great products, excellent service, fair prices.... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu biurowego

Napisane przez firmę

Genuine Ink cartridges at great prices. For our full list of reviews please go to: https://judge.me/reviews/inkrobot.co.uk


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

153 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 20% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(153)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Surprise

I don’t normally buy online, but I had to as I could find the ink I needed in the shops where I live.
When my order arrived, I was very surprised when I opened it to find some jelly babies, with my ink.
I sent the company an email, to say thank you very much for my ink and my jelly babies, and they sent me an email back to say, so pleased that you liked your jelly babies.
I thought it was so sweet of them.
I will definitely use this company again. As they have given me confidence to shop online. Thank you

23 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Genuine Epson T0807 Ink Cartridge…

I was disappointed in the poor quality of the cartridges I received from this company. They reached out to me and we came to a mutually agreeable solution. I hope that this was an isolated incident.

6 listopada 2023
Opinia niezależna
Logo Inkrobot

Odpowiedź od Inkrobot

We sincerely appreciate your feedback regarding the faulty ink cartridges. At our company, customer satisfaction is paramount. We wholeheartedly encourage any customer experiencing difficulties with our ink cartridges to reach out to us directly. Our commitment is to promptly address and resolve any issues you might encounter. Your confidence in our products is backed by our comprehensive guarantee. Rest assured, we stand firmly behind the quality of our ink products.

We're pleased to inform you that we've taken immediate steps to rectify the issue. Your contentment is our utmost priority. Should you encounter any concerns, please inform us, and we will continue to ensure a positive and satisfactory experience with our products.

Oceniono na 5 z 5

Great price great service what more can you ask for

I needed ink for my printer and saw this add for ink on searching google and thought I’d give it a try, I ordered a multi ink pack, the delivery was super fast exactly what I wanted, I am very pleased, I usually get my ink in the supermarket but I will definitely use inkrobot again, very easy to order as well.

7 września 2023
Opinia niezależna
Oceniono na 5 z 5

Just seen saved from having to by a new printer

Just to say thank you for the very swift turn round of my order and also to say that you have just saved me from the angst of having to buy a new printer. The day was spent yesterday trying to get my stock cartridges going to no avail although the alignment test sheet worked fine. I thought I would have one last try and went to HP on the web only to find that they do not have these cartridges any more. Hubby said give up and get another. Anyway being rather stubborn and hating dumping things I found you and you had what I wanted in stock. Hey presto I am up and running again and just had to contact to say a big Thank You. Nice to know that stubbornness can have a good result sometimes!! Just hope you don’t run out of them if the ink runs out of these!

31 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Great Service & Products

Always wary of buying "great value" products from a supplier I've never heard of, but totally impressed. Full set of Canon carts, colour & black. Work perfectly, quick delivery and great price. Well done Ink Robot.

29 sierpnia 2023
Opinia niezależna
Oceniono na 3 z 5

Out of date

I was going to give Inkrobot 5 out of 5, incredibly speedy delivery (I only ordered Thursday afternoon and they were delivered Friday morning) but when I looked at the packets they are out of date. HP300XL colour was Apr 2023 and HP 300XL was Dec 2022. I hope they will be alright but I won't know for a while. I realise the cartridges are cheap but if they are out of date I think it should be mentioned somewhere.

1 września 2023
Opinia niezależna
Oceniono na 5 z 5

A great vendor

The whole transaction in relation to my purchase of Epson printer ink was so smooth
It was at a great price. The delivery was super fast. Thanks

9 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

The customer service at InkRobot is second to none!

The customer service at InkRobot is second to none. I received my inks very promptly and the price was much better than other companies’.

Everything was ok but after printing a few sheets the black ink was not printing properly although all the rest were fine. I contacted InkRobot and after explaining the problem Eva apologised and sent me a replacement within a day and all is printing as it should. I also received a second sweet! Will definitely use InkRobot again.

3 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer experience

I ordered a (genuine, brand new) HP cartridge from Inkrobot. The Amazon price was GBP 48, the Inkrobot price was GBP 33. Delivery was free and very fast. Great customer experience overall.

However... at closer inspection I saw the cartridge warranty date was Jan-2020 (I'm writing this in Aug-2023). Upon inquiring, Inkrobot confirmed that the items are covered by Inkrobot's warranty, which is OK with me. Inkrobot does state this clearly on their product listings, so I cannot begrudge them for concealing important information, because they have actually been fully transparent.

I will probably buy from them again.

3 sierpnia 2023
Opinia niezależna
Oceniono na 3 z 5

I purchased HP338 (black) & HP343…

I purchased HP338 (black) & HP343 (Tri-Colour) on 1st July’23. Delivery was very good unfortunately the product does not match this. The Tri-Colour did not work and the Black one printed very faint. I purchased the same cartridges from Amazon they worked perfectly. I checked date of manufacture Tri-Colour 2013 Black 2014. HP recommend 18 months shelf life.
I knew the cartridges could be older but 9 and 10 years your having a joke? I contacted their admin department by email on the 11th July’23 to complain and request a refund for faulty products supplied. Guess what this is now 28th July’23 and no reply. I will never buy from this company again
Update. The company contacted me and I have received a full refund. I will consider buying from them again. One piece of advice their quality control department should remove very old cartridges from their for sale stock. Thank you for the refund.

1 lipca 2023
Opinia niezależna
Logo Inkrobot

Odpowiedź od Inkrobot

Dear Paul,
I hope this message finds you well.
I recently came across the feedback you shared on TrustPilot, and I want to extend my heartfelt apologies for any disappointment or inconvenience you experienced during your interaction with our company.
Your feedback is extremely valuable to us, and we genuinely appreciate you taking the time to share your concerns. We understand the significance of delivering excellent customer service, and we deeply regret that we were unable to locate your message on eBay.
Upon receiving your review, we immediately initiated an internal investigation to better understand the situation. Regrettably, despite our efforts, we couldn't find any messages from your account, and for that, I sincerely apologize for the communication issue on our end.
As a small company, ensuring every customer's satisfaction is of paramount importance to us, and we are committed to addressing any shortcomings that may arise.
I want to assure you that your feedback has already prompted us to undertake corrective measures. Please know that we are here to listen, learn, and take action based on your concerns. Your feedback will undoubtedly help us improve and provide a better experience for all our customers.
If there is anything specific you would like to discuss or if you have any further questions, please do not hesitate to reach out to us via eBay messaging. We are eager to address any outstanding issues and provide you with the assistance you need.
Once again, please accept our sincerest apologies for any inconvenience caused by the communication oversight. We value you as our customer, and we genuinely appreciate your understanding and patience as we work to enhance our services.
Thank you for bringing this matter to our attention and giving us the opportunity to improve.
Warmest regards,
Oliver

Doświadczenie Trustpilot

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