Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hvis du kommer fra Danmark kan du trygt handle med iHeartRaves! Produkterne er af høj kvalitet og som vist på billederne… dog skal du væbne dig med tålmodighed for der går mellem 8-15 dage for lever... Zobacz więcej
I LOVE Emma!! I paid for expedited shipping because I have a rave event I’m going to Wednesday night and my shirts are supposed to be here Wednesday and I wanted to 10000% confirm they would be and sh... Zobacz więcej
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Dane kontaktowe
240 S. Loara Street, 92802, Anaheim, Stany Zjednoczone
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
4,5
Doskonała
240 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Remie was very helpful with different…
Remie was very helpful with different solutions on how to retrieve my package that was sent to the wrong address
19 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! We’re so glad Remie could provide helpful solutions to resolve the issue with your package being sent to the wrong address. Your satisfaction is our priority, and we’re happy to hear Remie was able to assist you effectively!
Cute clothes + great customer service
The article of clothing itself was good quality and true to size. I paid extra for expedited shipping and it didn’t get to me on time. Their customer service was easy to access and they refunded me directly for the shipping. Good customer service goes a long way!!
19 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! We’re glad to hear you were happy with the quality and fit of your clothing. We’re so sorry the expedited shipping didn’t meet expectations. Your understanding and feedback mean a lot to us—great customer service has always been our goal!
Thank you!
Remie helped me with a missing package and I’m super grateful! Iheartraves has the best customer service! Y’all are the best!
13 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you, Rachel, for your kind words! We’re so glad Remie was able to assist you with your missing package. Your gratitude means the world to us, and we’re thrilled to hear you had such a positive experience
Amazing service from Joan at iheartraves!
Joan at iheartraves has been fantastic to chat with. My postal address can sometimes not show up correctly, so Joan reached out to confirm my address and was so nice and understanding whilst I explained the issue and confirmed it. Her responses were so quick which made me feel confident that my order was being looked after well.
I will happily buy from and recommend iheartraves to anyone thanks to her amazing customer service!
13 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for sharing your experience! Thanks for being a part of the iHeartRaves family!
Outfit is amazing
Outfit is amazing, super comfortable. Got too hot and ended up tying the arms behind me, worked great and still looked cute. Super happy customer here
13 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! It’s great to know that even when things heated up, you made it work and kept it looking cute! We're so happy to have you as a satisfied customer!
Lieferung hat super lange gedauert
Lieferung hat super lange gedauert. Zollgebühren kamen zusätzlich drauf. Rücksendung von Artikeln entweder nicht möglich oder nur eine Gutschrift. Sachen passen hinten und vorne nicht. Kann mir nicht vorstellen dass das irgendjemanden passen soll.
6 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Vielen Dank für Ihr Feedback. Ich habe Ihnen eine E-Mail gesendet, damit wir das Problem für Sie lösen können. Darüber hinaus können Sie uns unter support@iheartraves.com erreichen. Entschuldigen Sie die Unannehmlichkeiten.
Odpowiedź od iHeartRaves
Thank you so much for your feedback! We're thrilled to hear that you loved the quality and that it made your Halloween even better. We hope it added to the fun of your celebration!
Ardie made my experience flawless!
Ardie made my experience flawless and quick! I had a general question and was met with a wonderful experience above and beyond what I expected. Fantastic job!
5 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! We're delighted to hear that Ardie went above and beyond to make your interaction seamless and enjoyable. Our team strives to exceed expectations, and it’s fantastic to know Ardie delivered a wonderful experience for you. We’ll pass along the kudos!
Cute, comfortable, customer service
Outfit is gorgeous and extremely comfortable! There was one small charm on my top that arrived broken, so I contacted customer support and Ardie was quick to resolve my issue! Very satisfied with the product and service I've received!
5 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for the kind words! We’re thrilled that you love the outfit and so glad to hear Ardie was quick to help with the broken charm. Our team is here to make sure you’re fully satisfied, and it means the world to know we can make things right for you.
Ardie completely handled my concerns…
Ardie completely handled my concerns and left me satisfied!!!
4 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thanks for sharing your feedback! We’re so glad to hear Ardie was able to fully address your concerns and leave you feeling satisfied. Our team works hard to ensure every experience is a positive one, and we’re thrilled Ardie could make that happen for you!
The material and the cut of the shorts…
The material and the cut of the shorts are amazing. They stretch so it fits no matter what size i am from one day to another.. It’s soft so i feel like i am in pijamas giving me the freedom to dance without feeling restricted!
4 listopada 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for the feedback! We're so glad to hear you’re loving the comfort and fit of the shorts. If you have any concerns, feel free to reach out to us! We'll be happy to help!
My item came super quick and it was my…
My item came super quick and it was my first time ordering so I was nervous about the size. I ordered a small, I almost got a medium because I was right on the cusp almost on my sizes but the size recommendation said small so I went with it. And it fits perfect. Would 10/10 order again.
31 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for sharing your experience with us! We’re thrilled to hear that your first order arrived quickly and that the size recommendation worked out perfectly for you. It's awesome knowing you found the fit just right. We look forward to your next order—10/10, we’ll be here for it!
iHeartRaves is really awesome
iHeartRaves is really awesome! I am very happy with them. They are adorable and resalable. Highly recommended!
31 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thanks so much for the love! We're thrilled to hear you're happy with your iHeartRaves items. Knowing you find them both adorable and resalable is awesome. We put a lot of effort into creating pieces that are fun, stylish, and versatile. We hope they keep bringing joy and good vibes to your festival looks. Thanks for recommending us!
5 stars customer service!!!
Recently I had a problem with my shipping address and Joan went above and beyond to help me! Also, it’s worth highlighting that she answered all my emails faster than expected! I’m very grateful and satisfied with the service I received.
24 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! We're so glad to hear that Joan went above and beyond to assist you with your shipping address issue. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. If you need any further assistance, we're always here to help!
I ordered a package with a few outfits…
I ordered a package with a few outfits and got an email that my items were shipped right away, unfortunately one of my items was oversold and wasn’t able to ship. Iheartraves immediately contacted me about the issue and offered several options for me to resolve it and they had it in another size and within minutes they contacted me that they added it to my order. I was so impressed with how quick they were I’m very excited to receive my things!
23 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for your feedback! We’re thrilled to hear that your concern was resolved. It’s always our goal to ensure a smooth experience for our customers, and we’re so glad you’re excited about your outfits. If you have any further questions or need assistance, don’t hesitate to reach out. Happy shopping!
Thanks Joan!
I recently had an experience with a package missing. It was marked delivered by the carrier, but I hadn’t received it. I reached out to customer survive and not only did someone reply promptly, but I ended up speaking with Joan who helped with the issue. The whole process was quick and painless and I’m satisfied with the service provided! ☺️
22 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! Your satisfaction is our priority, and we appreciate your kind words about our customer service. If you ever need assistance in the future, don’t hesitate to reach out! ☺️
Support team rocks!
My package was taking a little while longer to be delivered than I expected, so I reached out to the support team to see what could be done. Thankfully Joan got back to me in a timeful manner and I received my item not too long after initially reaching out! Thank you Iheartraves 🫶
22 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for sharing your experience! We're thrilled to hear that Joan was able to assist you promptly and that your package arrived soon after. Your satisfaction means a lot to us; we're always here to help. If you need anything else, don’t hesitate to reach out. Enjoy your item!
Great clothing and customer service
I am thrilled with my order, the quality is really good and it fits so comfortably. It's the perfect blend of stretchy yet fitted (ideal for dancing). I had reached out to the company earlier after my order about a problem (turned out to be an accident on my end) and received a response from Joan within 24 hours who was incredibly helpful. Couldn't be happier!
18 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for your feedback! We’re glad to hear that you’re happy with your order. It’s great to know that Joan was able to assist you promptly, even with the mix-up. Your satisfaction means the world to us! If you need anything else, just let us know. Happy dancing!
Super helpful and quick response when I…
Super helpful and quick response when I emailed about my issue, Joan was quick to resolve my issue and I’m very appreciative of it since most companies take days to respond
18 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for your kind words! We’re glad to hear that Joan was able to resolve your issue quickly. We strive to provide prompt support, and it’s great to know we met your expectations. If you need anything else, feel free to reach out!
Love this place
I made an order but unfortunately it was over sold. Silly technology! No worries though Joan got me some even better stuff and I couldn’t be more grateful! Love u guys PLUR
17 października 2024
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for your understanding! We’re sorry about the oversight with your order, but we’re thrilled to hear that Joan was able to help you find even better options. Your support means a lot to us! If you need anything else, don’t hesitate to reach out. 🌈❤️
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.