iHeartRavesRecenzje 

240
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.

Oceniono na 5 z 5

Hvis du kommer fra Danmark kan du trygt handle med iHeartRaves! Produkterne er af høj kvalitet og som vist på billederne… dog skal du væbne dig med tålmodighed for der går mellem 8-15 dage for lever... Zobacz więcej

Oceniono na 5 z 5

I LOVE Emma!! I paid for expedited shipping because I have a rave event I’m going to Wednesday night and my shirts are supposed to be here Wednesday and I wanted to 10000% confirm they would be and sh... Zobacz więcej

Oceniono na 5 z 5

I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

240 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 40% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(240)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 79

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Love this company

Love this company. Their customer service is great and very fast at replying. Joan went above and beyond in a timely manner to help me with my lost package and get everything shipped out again to me so I would have it in time for EDC.

16 października 2024
Opinia niezależna
Logo iHeartRaves

Odpowiedź od iHeartRaves

Thank you for your feedback! We’re thrilled to hear that our customer service met your expectations. Joan is fantastic, and we’re glad she was able to help you with your lost package in time for EDC. If you need anything else, just let us know—we’re here to help!

Oceniono na 5 z 5

Absolutely AMAZING company all around!!!

This is my 1st time ordering from iHeartRaves & most definitely won’t be my last. I am very impressed with their products & customer service!!! Remi is amazing!!! I had ordered 2 of the same product by mistake which were final sale & she was going to take one back anyways. I ended up keeping both because I liked them so much. I was attacked, robbed & practically left for dead last month & I am post concussion. So Remi made me feel really good in such a hard time in my life!!! Thank you so much!!!!

9 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for sharing your experience! We’re so glad to hear that you’re impressed with our products and customer service. Remi truly is amazing, and it’s wonderful to know she was able to assist you during such a difficult time. We’re grateful to have you as a customer. If you ever need anything, don’t hesitate to reach out. Wishing you all the best!

Oceniono na 5 z 5

Great Customer Service

The company always ships fast and returns are a breeze. Their customer support is great, I recently had an issue with misplacing some gift cards I had for returns, and Ardie helped me get new credits issued within 5 minutes.

15 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our shipping and returns process. It's great to know that Ardie was able to assist you promptly with your gift card issue. We’re always here to help, so if you need anything else, just let us know!

Oceniono na 5 z 5

Great store

Great store, great customer service!! Joan made sure my order was correct and they even worked with me to get another item when one was out of stock!! Thanks Joan!! I appreciate you!! Thanks I❤️raves!!

Jade

11 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you so much for your wonderful feedback, Jade! We’re thrilled to hear that Joan was able to help you with your order and find a solution for the out-of-stock item. We’ll definitely pass along your appreciation to her. We’re glad you had a great experience at iHeartRaves, and we can’t wait to see you again!

Oceniono na 5 z 5

Joan is amazing

Joan is amazing, helped me find my order same day I submitted an issue!

11 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for your feedback! Glad to know your order issue got resolved immediately! If you need anything else, feel free to reach out!

Oceniono na 5 z 5

great customer servicc

Joan was a great customer service representative letting me know my address was not showing clear and had everything sorted out very quickly.

11 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you so much for your kind words! We’re thrilled to hear that Joan provided you with such excellent service. We’ll make sure to share your feedback with her. If you need anything else, feel free to reach out!

Oceniono na 5 z 5

The customer service was above and…

The customer service was above and beyond my expectations. They replied to me immediately and fixed my issue. Ardie was the person who took care of me. Thank you!

10 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for your fantastic feedback! We're so glad to hear that Ardie went above and beyond to assist you and resolve your issue quickly. We truly appreciate you taking the time to share your experience, and we’ll make sure to pass your thanks along to Ardie. If you need anything else, don’t hesitate to reach out!

Oceniono na 5 z 5

Wrong address correction

They quickly changed a wrong address for me within the next business day.

8 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for your feedback! We’re glad to hear that we were able to quickly update your address for you. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

Oceniono na 5 z 5

Great customer service

Great customer service! Offered everything I wanted!

10 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you so much for your feedback! If there’s anything else you need, just let us know. We’re here to help!

Oceniono na 5 z 5

Good vibes, cute fit

I had an issue with a discount code I was issued not working, so I reached out to the customer service team and Remie was super helpful! She got everything sorted for me, and did so faster than I expected. The outfit I ordered also arrived in great condition and I am so excited to wear it to the Get Freaky!l festival!

2 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for sharing your experience! We're so glad to hear that Remie was able to help resolve your discount code issue quickly. It’s great to know your outfit arrived in perfect condition too! We hope you'll have an amazing time at the festival! If you need anything else, don’t hesitate to reach out.

Oceniono na 5 z 5

Kind, Fast, Customer Service!

Iheartraves customer support team took care of me so quickly and efficiently! I called in because I ordered a few different items and forgot to input a discount code! They emailed me back shortly after I left a voicemail and manually applied my coupon to my order! I can’t wait to receive my items and dance under the stars with all my goodies!

8 października 2024
Opinia niezależna
Logo iHeartRaves

Odpowiedź od iHeartRaves

Thank you so much for your wonderful feedback! We're thrilled to hear that our customer support team was able to assist you. We hope you'll have an amazing time! If you need anything else, feel free to reach out. Enjoy! ✨

Oceniono na 5 z 5

Understanding and helpful

My dog passed away on Friday and I haven’t been working the last few weeks because she was sick and now I’m taking time off to morn her. I reached out to customer service for help on my order and they were extremely understanding and helpful and I appreciate it more than I can express.

7 października 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

I'm so sorry to hear about your dog. Losing a pet is really hard, and it's completely understandable that you need time to mourn. I'm glad our customer service team could help you during this tough time. If you need anything else, please reach out.

Oceniono na 5 z 5

Great Customer Service

Joan was great with assisting me with my order. I was super nervous I wouldn’t get the assistance I needed but Joan was super super helpful!!

27 września 2024
Opinia niezależna
Logo iHeartRaves

Odpowiedź od iHeartRaves

Thank you for your feedback! We’re so glad to hear that you got the assistance you needed. If you have any more questions or need further help, don’t hesitate to reach out. We’re here for you!

Oceniono na 5 z 5

I had doubts at first but now I am a loyal customer lol

I can't explain how amazing my experiences with iHeartRaves have been, especially because I read some things about clothing quality and customer service issues on Reddit. I'll touch on both points in case you are having any doubts yourself. 

Context: It's the summer and my sister and I have a festival we are going to on August 2-4 (2024) and each day has a theme (dark, retro, neon). We needed cool fits and liked the deals on iHeartRaves. We placed an order 1 week before on July 25th and paid the expedited fee to have it sent in 2-3 business days. By Tuesday we noticed the order was sent but not moving quickly and were starting to get worried (we're leaving in two days). I received a call from Remie and she explained there was an issue and it was accidentally sent standard and they couldn’t stop or speed up the package. I explained the situation and dates of the festival and Remie sent out a second order entirely free with expedited shipping and told me if it didn’t get there by the festival I could return both and get a full refund. It got here literally the next day right in time for the festival and I returned the one that was sent standard after the festival with no problems. 

The fits were amazing quality, and the shirts are a lighter material but not see-through (unless you want it to be) which is perfect when it’s getting hot in the sun. The black pants and vest I got were thicker and well-made. It’s also funny because you can see so many people wearing the same stuff off Amazon but you stand out with these fits. Oh also, you can match with whoever you are going with (similar prints for both guys and girls that are different but enough to tell you coordinated a look). 

Long story short, I’ve had an amazing experience with people complimenting us on our looks and also dealing with the customer service here. Remie handles a lot of the calls coming in and she is absolutely amazing and has customer service down to a T. I don’t normally write such a big review but this experience could’ve gone so poorly and it didn’t, making our festival all the more enjoyable. Thanks again Remie and iHeartRaves -  Brandon. Oh, and they gave us a $25 gift card for next time - I will definitely be shopping here again next year and I recommend you try it too :D 

2 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Happy First Time Customer

First time ever shopping here and my experience was great. Got exactly what I was looking for and am a very happy customer because of it. Thank You so much.

4 września 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you so much for your feedback! We’re thrilled to hear that you had a great experience and found exactly what you were looking for. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Oceniono na 5 z 5

Outfit very comfortable and gorgeous

Outfit very comfortable and gorgeous. Got so many compliments the day I wore it. Love it so much and can't wait to order more outfits because of the quality

29 sierpnia 2024
Opinia niezależna
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Odpowiedź od iHeartRaves

Thank you for your feedback! It’s great to hear that you loved the outfit and received so many compliments. We appreciate your support and can’t wait to help you discover even more styles. Happy shopping, and we look forward to seeing you again soon!

Oceniono na 1 z 5

Absolute scam

Absolute scam. Ordered in June. I never received my package but according to them it wad delivered, so they said they sent out another. Once again, they say it was delivered and it wasn't. The website they sent me to "track the package" is a well known scam site to just say it was delivered. Don't waste your time or money. If you give it a chance use PayPal so you can request refunds.

2 września 2024
Opinia niezależna
Logo iHeartRaves

Odpowiedź od iHeartRaves

I’m sorry to hear about your experience. We appreciate your feedback and will look into this issue. Please reach out to our customer service team at support@iheartraves.com so we can assist you further and make this right.

Oceniono na 5 z 5

Mi orden de iheart llego rapido y me…

Mi orden de iheart llego rapido y me encanto. Estoy muy interesada de hacer mas ordenes de este lugar. La calidad es mucho mejor de lo que esperaba. Ahora sigue la mejor parte que es usar esta ropa a las fiestas porque las Compre. Muy emocionada y contenta!!

21 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great rave gear

Ordered from the north of Ireland. Was hesitant due to the reviews here, but I cannot recommend iHeartRaves enough! The two pairs of hot pants arrived within 2 weeks of ordering, both are fantastic quality. Thank you!!✨

13 sierpnia 2024
Opinia niezależna
Oceniono na 3 z 5

Les tenues sont superbes sur ça rien à…

Les tenues sont superbes sur ça rien à dire. Par contre 1) les produits sont fabriqués en Chine donc pas top, 2) ne vous fiez pas aux délais de livraison indiqués sur leur site, il est écrit qu'il faut compter environ 10j pour se faire livrer en France or j'ai reçu ma commande 1 mois après

30 lipca 2024
Opinia niezależna

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