Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hvis du kommer fra Danmark kan du trygt handle med iHeartRaves! Produkterne er af høj kvalitet og som vist på billederne… dog skal du væbne dig med tålmodighed for der går mellem 8-15 dage for lever... Zobacz więcej
I LOVE Emma!! I paid for expedited shipping because I have a rave event I’m going to Wednesday night and my shirts are supposed to be here Wednesday and I wanted to 10000% confirm they would be and sh... Zobacz więcej
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Dane kontaktowe
240 S. Loara Street, 92802, Anaheim, Stany Zjednoczone
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Swift and smooth customr service from Joan
Joan was so smooth and swift in assisting me all throughout! She made my first shopping experience hassle-free. Thank you!

Odpowiedź od iHeartRaves
The assistance Ardie provided was amazing!!!
The assistance Ardie provided was amazing, and the response was incredibly fast. I’ll definitely continue shopping with them!🫶🏽🫶🏽

Odpowiedź od iHeartRaves
All's Well That Ends Well I Guess
I've heard of iheartraves for a long time but never ordered before. My roommates get stuff from them all the time and they had an outfit release that I absolutely fell in love with in July of 2024. It was on sale so I ordered it. When it arrived, I noticed some of the fabric seemed to be cut. Like it wasn't a hemmed edge or the even the edge of the piece of clothing. There was just a cut in part of the top. I asked to exchange the item and then things got a little complicated. I sent the item back, expecting a new one to be sent. They told me the item is no longer in stock, but they can give me store credit. Again, this was my first and only time ordering because I fell in love with a specific outfit. I asked if they could just give me back the one I returned then, even though I returned it due to damage. They said they weren't able to but I have store credit, and can keep an eye out for if the item restocks, which they couldn't guarantee or give me a timeline of. I fought to just get a refund. They finally said okay. Recently (Jan 2025) I noticed the item was available again and reached out, asking if I placed an order, could my original discount be honored? They said okay and I've now reordered the item, and have received my refund to match what I originally paid. Ardie was the most recent person to help me and was great and very quick to do the price match for me. So this took 7 months and hopefully nothing is wrong with the item this time 🤞🏻

Odpowiedź od iHeartRaves
I had an item missing from my order
I had an item missing from my order, so I went to the website and was connected with Joan. Joan did a fantastic job and made sure the item that was missing was reshipped.

Odpowiedź od iHeartRaves
I didn't get my package and I didn't…
I didn't get my package and I didn't get a refund

Odpowiedź od iHeartRaves
Hot Hot Hot
Hot Hot Hot! I'm so stoked with the fit and cute cut of the crop tops and shorts that got. True to size and really flattering (which can be hard to get in rave / festival clothes)! I needed some more info and their customer support person Joan was very helpful and responsive. Will defo be getting more from here!!!!

Odpowiedź od iHeartRaves
I have ordered about 5 outfits total…
I have ordered about 5 outfits total from here they are all great quality. This year at EDCO my rave fam and I all wore matching outfits from here, we have very unique body types and were able to all find our size. We were accidentally sent the wrong shirt for one of our group members and customer service was excellent they overnighted a replacement to our hotel just in time for the show! Highly recommend this company and their products.

Odpowiedź od iHeartRaves
Joan was very helpful
Joan was very helpfu with my order issue. Great customer service. Got back to me asap.

Odpowiedź od iHeartRaves
The address I had on file was old
The address I had on file was old, and my package was sent to the wrong place. After reaching out to customer service, Ardie was able to resolve the issue immediately! I was offered multiple options and I was able to get the help I needed! Another reason I'll always be apart of the iheartraves family!

Odpowiedź od iHeartRaves
Joan took great care of me
Joan took great care of me! Very fast and easy, very satisfied.

Odpowiedź od iHeartRaves
Ardie was fantastic and very helpful
Ardie was fantastic and very helpful! I had a great experience :)

Odpowiedź od iHeartRaves
Great customer service
Great customer service! They accidentally over sold the booty shorts i got and reached out to me and let me know to choose another item. Super quick response and friendly. Love iHeartRaves!

Odpowiedź od iHeartRaves
Clarification
I had a few complications regarding the free shipping when I checked out during the Cyber Monday sale, but I decided to make the order anyway while I reached out to the employees. Ardie from the iHeartRaves team was kind enough to reach out and clarify the confusion and even looked into the small details so that I wasn't left in the dark. I appreciate this kind of help from customer service reps and I hope more brands can look up to them :)

Odpowiedź od iHeartRaves
I accidentally returned the wrong order…
I accidentally returned the wrong order and my customer service agent Remie was so helpful! They understood my situation completely and took care of me and made me feel like a true valued customer. This was my first experience shopping with iHeartraves and they helped create a lifelong customer.
5 stars for Remie!

Odpowiedź od iHeartRaves
IHR is the best!
I absolutely love IHR! All the items I’ve got from there have been great quality and are amazing statement pieces at the festivals!
Anytime I have needed assistance with an order such as returns, credits/refunds, or exchanges, the team has been quick and helpful. Remie was of the best help recently and assisted me quick and easy.
PLUR forever! 🤍

Odpowiedź od iHeartRaves
IHR team helped me with a mistake I…
IHR team helped me with a mistake I made on an order and everything arrived just in time for a festival I was going to! The fit looked and felt amazing. 10/10 would purchase again. Ardie helped me with returning a duplicate item for store credit, they even provided me with a prepaid shipping label despite the issue being my own error. Amazing customer service!

Odpowiedź od iHeartRaves

Odpowiedź od iHeartRaves
It’s absolutely worth it
Great quality, quick and helpful support (Thank you Joan ☺️) and a shop to come back to.

Odpowiedź od iHeartRaves
Great sales and the best customer…
Great sales and the best customer service! I recently placed an order and accidentally ordered the wrong size of one of the items. Ardie was very friendly and helpful in resolving the issue for me. I was worried that I would have to pay for my mistake, but Ardie explained several options and made sure that I was well taken care of.

Odpowiedź od iHeartRaves
Fast and easy resolution
Fast and easy resolution. The rep I worked was helpful and responsive and was able to resolve my issue within a few minutes. Thank you!

Odpowiedź od iHeartRaves
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







