Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hvis du kommer fra Danmark kan du trygt handle med iHeartRaves! Produkterne er af høj kvalitet og som vist på billederne… dog skal du væbne dig med tålmodighed for der går mellem 8-15 dage for lever... Zobacz więcej
I LOVE Emma!! I paid for expedited shipping because I have a rave event I’m going to Wednesday night and my shirts are supposed to be here Wednesday and I wanted to 10000% confirm they would be and sh... Zobacz więcej
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Dane kontaktowe
240 S. Loara Street, 92802, Anaheim, Stany Zjednoczone
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
4,5
Doskonała
240 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Horrible experience
Horrible experience. Asked for help on sizing, employee didn’t seem to know to well, took their suggestion. Order came, sizes were huge. Returned the 2 items, and since they have over sold the items and could not complete the exchange. Keep suggestion store credit or taking other items instead. Been a hassle with multiple emails from different service reps. Would not recommend buying from this company. Honestly 0/5 stars
17 marca 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Hi there,
I’m really sorry to hear about your experience — that sounds incredibly frustrating. You trusted our team for sizing advice, and it’s disappointing that things didn’t work out, especially with the return turning into such a hassle.
I totally get how tiring it is to deal with multiple reps and not get a clear resolution. The oversold items and back-and-forth must’ve made things even more stressful, and that’s not the experience we want for you at all.
Thanks for sharing your feedback — it really does help us do better. If you can send over your order number, I’d love to personally look into this and see what we can do to make things right.
Ardie was extremely nice and helpful
Ardie was extremely nice and helpful, and had quick responses to my concerns! I normally feel like I am inconveniencing people by talking to customer support but Ardie made me feel heard and understood! Thanks again Ardie!
17 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for sharing your experience! We're so glad Ardie made you feel heard and provided helpful, quick support. We truly appreciate your kind words and support! 😊
The product was very well made and fit…
The product was very well made and fit true to size. The customer support was amazing and they made sure to take care of me. Would highly recommend this website!
15 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for your kind words! We're glad you loved the fit and quality of your product and had a great experience with our customer support. We truly appreciate your recommendation!😊
Ardie helped resolve my issue
Ardie helped resolve my issue! A free item I had received with my purchase was not functioning properly but they gave me a store credit due to them being sold out. It was very helpful
18 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Glad Ardie could help! We appreciate your support! 😊
They helped me out when I needed the measurements of an item verified
I was looking at the app vs website and there was a slight error in the sizing chart for a pair of pants I ordered. I reached out and Remie really helped me out. They let me know they saw the screen shots of the different size charts- and from there they let me know they were going to be finding out the correct measurements. Remie got back to me as soon as they were notified of the correct size chart and let me know. They were a huge help! And eased my anxiety which I truly thank them for
19 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for bringing this to our attention, and we’re glad Remie was able to assist you promptly. We appreciate your patience and are happy we could provide clarity and ease your concerns. Your support means a lot to us! 😊
I emailed in earlier today
I emailed in earlier today, and within hours Ardie responded. Not only that, he reached out to the manufacturer to get the information I was asking for! Really did not expect a respond for a few days and the fact that he made the effort to reach out immediately has me loyal to this company from now on 🫶 You’re AMAZING Ardie! Thank you again so much
16 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for your kind words! We're thrilled to hear that Ardie went above and beyond to assist you. We truly appreciate your support and loyalty! 🫶😊
Very responsive and helpful
They were very responsive via email. They were also able to change the shipping address on my package so that I could receive the items that purchased to the correct delivery location.
13 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
We're happy we could assist you quickly and update your shipping address! Thanks for your support we appreciate you! 😊
I need to exchange an order
I need to exchange an order, and Remie assisted me with perfect character and aplomb. I will always shop with this company!
11 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
We're so glad Remie provided such great assistance! We truly appreciate your support and look forward to serving you again! 😊
Customer Support
Joan was great at helping me with my order not being correct. Worked fast and provided my options. Thanks Joan!
11 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
We're so glad Joan could assist you quickly and provide a solution! Thanks for your support! 😊
Quick response!
10 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you! We're glad we could assist you quickly. We appreciate your support! 😊
Great Experience
Ardie has made the difference turning the shopping experience into a pleasant one. Great Customer service!!
Thank you!
9 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
We're thrilled to hear that Ardie made your shopping experience a great one! Thank you for your kind words and support! 😊
Great communication and service!
Joan was great! She got back to me super quick & helped cancel my order that I did mistakingly! Thank again!
7 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
We're so glad Joan could assist you quickly! Mistakes happen, and we're always happy to help. Thanks for your support! 😊
Quick response
Quick response, fixed my own mistake super quickly. 10/10 service
4 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you! We're glad we could help fix things quickly. We appreciate your support! 😊
Great support!
The support was great, the answers came quickly and you could tell that the team always wants the best for the customer! Special thanks also to Remie.
4 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for your kind words! We're glad you had a great support experience and truly appreciate your recognition of Remie. We're always here to help! 😊
Thanks Ardie for helping me
3 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
You're very welcome! We're glad Ardie could help. Let us know if you need anything else! 😊
Ardie Is a great customer service representative 10/10
I forgot to mention their name in my review it was Ardie like I said they were great, polite and everything
3 lutego 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for the update! We're so glad Ardie provided great and polite service. We truly appreciate your kind words and support! 😊
So helpful
So helpful! Amazing costumerservice. Ardie was a amazing helper!
30 stycznia 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you so much for your feedback! We're thrilled to hear that Ardie was able to assist you and provide amazing customer service. We’re always here to help, and we truly appreciate your kind words! 😊🌟
Customer service was great
Customer service was great, shoutout Ardie for the help! As always, the clothes from iHeartRaves are super cute and stylish for festivals.
27 stycznia 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for the kind words! We’re so glad Ardie could assist you and that you love the clothes from iHeartRaves. We’re always here to help, and we can’t wait to see you rocking those festival outfits! ✨🫶🏽
10/10 service
10/10 service! Quick, helpful and my live support agent was very patient. Amazing shop aswell. Will return.
30 stycznia 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for your feedback, Kevin! We appreciate your feedback and we will wait for your next order!
support was timely & understanding
support was timely & understanding
27 stycznia 2025
Opinia niezależna
Odpowiedź od iHeartRaves
Thank you for your feedback! We're so glad to hear that our support team was timely and understanding. We always strive to provide the best service, and it’s great to know we met your expectations!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.