As per usual I had forgotten to send suits to dry cleaner ahead of another busy week. After a quick scroll online I found Ihateironing.com. The app was slick, and suits were picked up an hour af... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This service is impeccable. Washing is returned clean,fresh-smelling, neatly folded, carefully packed with lining of tissue paper on top and bottom of the laundry. The drivers arrive promptly, the ap... Zobacz więcej
Excellent dry cleaning, washing and repair service. I'm always shocked by how quickly they can collect and deliver, and the service is very seamless. I love that I can book collections by replying by... Zobacz więcej
Be weary & check your bank details once payment has gone through- they will take money off your account not perform the service and keep the money unless you specifically ask for your money back for a... Zobacz więcej
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Informacje dotyczące firmy
Informacje o ihateironing
Napisane przez firmę
ihateironing is a network of professional dry cleaners offering on demand laundry and dry cleaning services, along with great customer service and convenient collection and delivery times that work around your schedule.
The service is simple - place an order in a matter of seconds, ihateironing will collect and clean your items, returning them washed and pressed less than 24 hours later. Serving the United Kingdom , New York, and New Jersey our flexible collection and delivery slots mean you don't have to deal with restrictive opening times and you can place an order 24/7 online.
Every item we clean is treated with care and respect by our highly experienced team of experts, who provide a world class cleaning service, every time. If you are looking for a dry cleaner near you then look no further than ihateironing.
Customer Support:
Monday to Friday: 7am - 8.30pm
Saturday: 8am - 7pm
Other services from ihateironing:
Dane kontaktowe
3Space International House, SW9 7QE, London, Zjednoczone Królestwo
- 020 7060 4939
- info@ihateironing.com
- ihateironing.com
4,4
Doskonała
6 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It’s a very good service
23 stycznia 2026
Odpowiedź od ihateironing
Hello Mrs Hodge,
Thank you for your kind feedback. We hold ourselves to high standards across all aspects of our service, so it’s wonderful to know that we have met your expectations.
We greatly appreciate your support and look forward to continuing to serve you.
Many thanks,
Saf
IHI Customer Care
I love everything about this company
I love everything about this company. The app is super easy to use, the communication is excellent, the staff are friendly and the end product is delivered back efficiently and in style. Great job!
24 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Sarah,
Thank you for taking the time to share your experience. We’re delighted to hear that you love our service and that our app, friendly customer care team, and high quality standards all came together to create such a positive experience.
We truly appreciate your kind feedback and look forward to seeing you for your next collection soon.
Best wishes,
Saf
IHI Customer Care
I love “ I hate ironing” …
I love “ I hate ironing” becouse they know how I feel about ironing:)
22 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Mujdelen,
Thank you for your kind words. We are so pleased that you have come to love our service and that your experience has earned a five star rating. We truly appreciate your support, and your satisfaction and convenience remain our priority.
We look forward to seeing you on your next laundry day.
Kindest regards,
Saf
IHI Customer Care
Responsive customer service
I have had some issues with invoices but these have been addressed and the
customer service has been responsive which I appreciate.
20 stycznia 2026
Odpowiedź od ihateironing
Dear Fiona,
Thank you for taking the time to share your feedback. We sincerely apologise for the issues you encountered with our service and regret letting you down.
We are pleased to hear that you were satisfied with the support provided by our Customer Care team during the resolution process. We remain committed to making meaningful improvements to our service and to upholding the standards we set for ourselves, and which you rightly expect from us.
Many thanks,
IHI Customer Care
Absolutely incredible service every…
Absolutely incredible service every time - my items are back within 24 hours! If there are any marks they are not able to get out, it’s great they let me know prior to collection. Would highly recommend! Love how they are protected too with their dry cleaning bags.
20 stycznia 2026
Odpowiedź od ihateironing
Hello Natalie,
Thank you for taking the time to review our service. We’re thrilled that our prompt turnaround, communicative customer care, and garment protection have earned your high recommendation.
Your feedback means the world to us, and we look forward to continuing to provide you with the standard of service you have come to expect.
Best wishes,
Saf
IHI Customer Care
Excellent Service
Ease of using app, reliable pick up and delivery, helpful driver and above all good quality of cleaning.
20 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Mike,
Thank you for reviewing our service. It’s wonderful to hear that you were pleased with the ease of using our app, the reliability of our collection and delivery service, and the high standard of our cleaning.
Your satisfaction and convenience remain our priority, and we truly look forward to continuing to serve you.
Best regards,
Saf
IHI Customer Care
The fast turn round and very polite…
The fast turn round and very polite collectors of laundry.
20 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Angela,
Thank you very much for your kind feedback. We’re delighted to hear you were pleased with the fast turnaround and found our drivers polite and professional.
We appreciate your support and look forward to seeing you for your next collection soon.
Many thanks,
Saf
IHI Customer Care
Dangerous driver reported to police
I had the misfortune of encountering one of your drivers this morning attempting to illegally drive through roadworks in Wandsworth where the signs clearly state 'road closed'. Despite Thames Water engineers and me trying to reason with him, he became aggresive and rude and attempted to drive round the roadworks on the pavement. The photos of the vehicle and the driver have been sent to the police
19 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Dear Nick,
We are very sorry to hear this, and we thank you for bringing it to our attention. Our drivers undergo thorough training to ensure they drive safely while representing our company to the high standards we uphold across all areas of our business.
We are working hard to pinpoint the driver in question. To assist our investigation, we kindly ask that you forward any photos and details to info@ihateironing.com. This will allow us to carry out the appropriate procedures and ensure that all road safety measures are strictly adhered to.
Best regards,
IHI Customer Care
my favourite service & life and time…
my favourite service & life and time saver !
20 października 2025
Odpowiedź od ihateironing
Hello Carol,
Thank you for your kind words. We’re delighted to hear that our service has become your favourite and is helping to save you both time and effort.
Your convenience and satisfaction are our priority, and we look forward to continuing to serve you.
Best regards,
Saf
IHI Customer Care
Totally stress free experience-sensibly…
Totally stress free experience-sensibly priced & effficient service!
19 stycznia 2026
Odpowiedź od ihateironing
Hello Carol,
Thank you for your kind words. It’s wonderful to hear that you are pleased with the stress free, efficient, and reasonably priced service you have received.
We truly appreciate your support and look forward to continuing to serve you.
Kindest regards,
Saf
IHI Customer Care
10/10 for service, pricing and convenience!
Honestly, IHI is great; I can’t believe how easy the process is and how reasonable the pricing is!
I’ve been using IHI for about 3 years now and every time it’s as good as - if not better than - the last! The team collect and drop off right to your door and the clothes come back perfect every time.
I even called up to make a recommendation to make the service even better and had a really great chat with a very friendly member of the team, who made it clear that the feedback was really valued and that they’re always looking to improve!
Genuinely 10/10 recommend them - great service, very well priced and could not be more convenient!
19 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Will,
Thank you for taking the time to share such thoughtful feedback. We’re absolutely delighted to hear how consistently positive your experience has been over the past three years, and that our service continues to meet and exceed your expectations.
We set high standards across every aspect of our business, so your recommendation truly means the world to us. We’re especially pleased to hear that you felt your feedback was genuinely valued, and that continuous improvement and customer satisfaction are always our top priorities.
Thank you again for your loyalty and support. We look forward to seeing you for your next collection soon.
Kind regards,
Saf
IHI Customer Care
Very happy with the service
Very happy with the service. The team does amazing job, great service in general and very convenient.
20 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Anna,
Thank you for your kind words. We’re delighted to hear how happy you are with the service and that you found it both convenient and of a high standard. We set high expectations across all areas of our business, so your feedback truly means a lot to us.
We look forward to seeing you for your next collection soon.
Best wishes,
Saf
IHI Customer Care
Odpowiedź od ihateironing
Hello Henry,
Thank you for taking the time to share your experience. We’re delighted to hear that you received excellent service and that our quick turnaround from collection to delivery met your expectations.
We sincerely appreciate your support and look forward to seeing you for your next collection soon.
Best regards,
Saf
IHI Customer Care
They lose items
Miami: They lost my comforter, tried to deliver someone else’s items twice, then admitted it was lost. No compensation offered.
Delicate items have also come back damaged (snags, pulls).
Unreliable service — not to be trusted.
19 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Dear Sergei,
We sincerely apologise for the issues you have encountered with our service. This falls far short of the standards we set for ourselves, and we truly regret letting you down.
We are personally in touch with you and will continue to work closely to ensure the matter is appropriately addressed and fully resolved.
We appreciate your patience during this process and recognise that these incidents have shaken your trust in our service. We are genuinely sorry for the disappointing experience and remain dedicated to making the necessary improvements to our service.
Kind regards,
IHI Customer Care
Odpowiedź od ihateironing
Hello Charles,
Thank you for taking the time to share your experience. It’s wonderful to know that the service met your expectations and that your order was laundered to your satisfaction, with a timely door to door service.
We look forward to seeing you for your next collection soon.
Best regards,
Saf
IHI Customer Care
Very poor experience
Very poor experience. Dont trust these people with your treasured items trust me. They also fail to take liability.
17 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Dear Lewis,
We are very sorry that your most recent experience did not meet your expectations, and we sincerely regret letting you down.
Your complaint has been escalated to our dedicated Customer Care Manager, who has reviewed the matter and personally reached out to you. We take your feedback very seriously and thank you for your patience during the resolution process.
While we remain committed to making the necessary improvements to our service, we recognise that we have shaken your trust, and for that we genuinely apologise.
Best regards,
IHI Customer Care
Odpowiedź od ihateironing
Hello Robert,
Thank you for sharing your feedback. We’re delighted to hear that you experienced an excellent and efficient service at a reasonable price.
We truly appreciate your support and look forward to continuing to serve you.
Many thanks,
Saf
IHI Customer Care
Odpowiedź od ihateironing
Hello Alex,
Thank you for sharing your feedback. It’s wonderful to hear that our punctual service and high quality standards have consistently met your expectations.
Your convenience and satisfaction remain our priority, and we look forward to continuing to deliver the standard of service you have come to expect.
Many thanks,
Saf
IHI Customer Care
Excellent Laundry and Dry Cleaning Service
I’ve used ihateironing since I moved to Surrey in October 2024. Very quick turnaround time with flexible pick up and delivery services. Highly recommend!
14 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Hello Maria,
Thank you for taking the time to review our service. We’re delighted to hear that our prompt turnaround and flexible collection and delivery service have earned your high recommendation.
We truly appreciate your support and look forward to continuing to serve you.
Kindest regards,
Saf
IHI Customer Care
Wash & Fold Gone Wrong!
We were in town from New York, staying at a nearby hotel, and trusted ihateironing to wash and fold almost all of our expensive, machine washable laundry before continuing on with our travels. Big mistake!
The whites and lights returned ruined, stained BLUE, and totally discolored. Clearly the lights and darks weren't separated despite my explicit instructions to do so.
Beyond that, the laundry absolutely REEKS of chemicals (to a degree that is truly unusual) , is wrinkled, and a dark pair of pants now has several mysterious grease stains. A machine washable sweater was also dry cleaned (why?) and smells even stronger than the rest of the items.
My daughter, husband, and I left the hotel this morning in yesterday's dirty clothes without so much as a clean pair of underwear.
Needless to say, I'm very upset and even emotional after having spent weeks packing and preparing for this trip, buying the family new clothes, etc. Spent the afternoon at our new location scouting out a laundromat, buying unscented laundry detergent, bleach, and laundry bags.
13 stycznia 2026
Opinia niezależna
Odpowiedź od ihateironing
Dear Elizabeth,
We sincerely apologise for the disappointing experience you have had with our service. The issues you encountered fall far below our usual high quality standards, and we deeply regret the distress caused.
Your feedback is incredibly important to us, and we want to assure you that we take such matters very seriously. Your case has also been escalated to our dedicated Customer Care Manager, who will thoroughly review the matter before reaching out to you directly.
While we remain committed to making the necessary improvements to our service, we recognise that this has shaken your trust, and for that we are truly sorry.
Best regards,
IHI Customer Care
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