Very pleased with our new hot tub! Delivered and installed by top quality guys! All set up and features went through with Stuart. A great team of friendly professional people who went above and beyond... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pros Stuart our installer was excellent for our new free flow azure, was very knowledgeable, helpful and answered all questions we had. Cons Delivery took longer than first told, if told as long as... Zobacz więcej
Very happy with the end product. We cannot speak highly enough of ‘hot tub sue’, our local expert who has gone above and beyond answering our many questions. Central office interaction was a little le... Zobacz więcej
Reakcja na opinię
Overall the purchase of a new hot tub lid & lifter went smooth although the lead time of 18 weeks seemed a long time. The fitter who installed the lid & lifter was excellent, good communication, was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wannami z hydromasażem
- również w kategorii:
- Naprawa basenów
- Naprawa wanien z hydromasażem
- Sklep z basenami i akcesoriami
Informacje przekazane przez różne źródła zewnętrzne
HotSpring has been supplying Hot Tubs for 40 years and has become the World’s Number One Hot Tub choice, with over 1 million happy customers Worldwide. Based in San Diego, HotSpring leads the industry in the design, engineering and manufacture of energy efficient Hot Tubs and has won numerous awards. HotSpring is part of Maco (a Fortune 500 Company). HotSpring South West & Wales has many years of experience and many happy customers, and you will find that everything you need is available in our Bristol, Plymouth, Chepstow, Swansea, and newly-opened Cardiff showrooms. Every person in our organisation is committed to following our Mission Statement: To be the dominant choice in the UK market for hot water relaxation products. To conduct business in an ethical manner that defines the standard for the industry. To provide the consumer with the ultimate shopping experience, buying assistance and after Sales follow-up.
Dane kontaktowe
Bristol, Cardiff, Swansea, Plymouth and Chepstow, Zjednoczone Królestwo
- 0800 033 7846
- marketing@hotspringsouthwest.co.uk
- hotspringhottubs.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 57% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service from Rose today
Great customer service from Rose today, worth a visit if your looking to buy a hot tub.
Great Experience from start to finish.
Great Experience from start to finish.
Grace at the showroom was very knowledgeable, professional and friendly and she talked us through our needs / what hot tubs would best suit us.
on Delivery day the two guys were great, very professional, knowledgeable and helpful
Need a hot tub, look no further…
We went into hot springs knowing nothing about hot tubs other than we needed one. We left with enough knowledge to make an informed decision based on purchase price, running costs, maintenance etc. We were looked after by Rose who we found to be Professional, courteous, knowledgeable and explained things to us without any rush or making us feel stupid for what I am sure must have been a few daft questions in the mix
Limelight flair hot tub…
We bought a flair hot tub in 2020 from hot spring and have been very pleased with it and still use it regularly! The team at hot spring are always very helpful and any issues resolved quickly. Don’t hesitate to take the plunge!
Excellent product and support.
We were given knowledgeable advice on the most appropriate product for us and received outstanding after sales service. Everyone we spoke with was extremely supportive and helpful. Excellent product.
Very helpful lady Terese at Cadbury…
Very helpful lady Terese at Cadbury Garden Centre and an entertaining morning with mulled wine and mince pies while my husband shopped for his hot tub. Thank you
Envoy hot springs hot tub
I would like to write a review about my Hotsprings hot tub Envoy . I’ve had my hot tub for 13 years , it is always on and only turned off to clean and refill normally done in the same day . It is a wonderful thing and still looks amazing . I replaced the lid 2 years ago and am now replacing the filters . Don’t buy cheaper these hot tubs are built to last .
Relay
Popped up to get some chemicals for my hot tub on 28th July. Friendly service as always.
I've had my Relay Hot tub for 8 years, absolutely love it! It's as fabulous now as the day it was delivered 🙌.
Pure pleasure !
We’ve had our hot tub 3yrs
We’ve had our hot tub 3yrs. It’s been really good. The service was excellent. In the showroom in Swansea today the man was really interesting & helpful.
Fantastic company
Had one of these Hot tubs for years and would never go anywhere else . Great service and always helpful.
Amazing Service
Amazing Service today my mum was thinking of buying a hot tub and Rose was amazing at helping her at Cadburys Gardeb Centre!
Very Happy
Hard may really for just over a year…
Hard may really for just over a year and very happy with it and the service I receive really look forward to the summer I’m getting in there just pop down to Swansea custom service is very good thank you for all your help
Very happy with jacuzzi purchase
Very happy with purchase of a 5 seater, 24 jet jacuzzi. Expert advise and supportive guidance on choosing the correct jacuzzi. After sales and 10% lifetime discount on products is a bonus. Sue is amazing a real charmer! Credit to delivery team too, they moved heaven and earth to get the hot tub in. Thanks Stuart & Jack!
Spa pool vExcellent support and very pleased with…
Excellent support and very pleased with this purchase lovely relaxing spa pool support from team was excellent quick response to two queries leading to a replacement strap for lid would definitely use again . Follow up support also impressive from Plymouth branch
Swimspa Fire, 2 months after installation Hotsprings don't want to know
If I could give a minus review I would without hesitation. Wish I could post a picture of it as a warning.
Ignoring all the false delivery promises, ordered 18 Feb 23, wasn't delivered and commissioned until 6 September. Our Riptide luxury swimspa caught fire on 18 November and 5 months on we do not know what is happening as no one will talk to us or reply to messages. Solicitors are our only way forward now.
Fantastic team!
Fantastic team!! Rose and Teresa went above and beyond to help us part exchange our hot tub and purchase another one. Even offered us refreshments - biscuits too. Thank you.
We’ve had our Propel since 2018
We’ve had our Propel since 2018, so pleased we bought it - we love it and the grandchildren love it too! Always get lots of help and assistance from the friendly staff at Cadbury Garden Centre.
This is the 2nd tub I've bought from…
This is the 2nd tub I've bought from Hotsprings and again Sue was brilliant finding the right tub for me. The installation team had a challenge on their hands to get the tub in situ and rose to it brilliantly. I'm enjoying the fantastic hot tub and sea view. Thanks for all your help
Great visit to Swansea HotSpring
Just been in Swansea. Simon was super informative, really knowledgable on the subject. Couldn’t be happier with the service
Simon is the hot tub man!
Just been in to Swansea. Met Simon. He was extremely helpful and very knowledgeable. Make sure you speak to him about all your hot tub needs. Thanks for your help.
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