Very pleased with our new hot tub! Delivered and installed by top quality guys! All set up and features went through with Stuart. A great team of friendly professional people who went above and beyond... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pros Stuart our installer was excellent for our new free flow azure, was very knowledgeable, helpful and answered all questions we had. Cons Delivery took longer than first told, if told as long as... Zobacz więcej
Very happy with the end product. We cannot speak highly enough of ‘hot tub sue’, our local expert who has gone above and beyond answering our many questions. Central office interaction was a little le... Zobacz więcej
Reakcja na opinię
Overall the purchase of a new hot tub lid & lifter went smooth although the lead time of 18 weeks seemed a long time. The fitter who installed the lid & lifter was excellent, good communication, was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wannami z hydromasażem
- również w kategorii:
- Naprawa basenów
- Naprawa wanien z hydromasażem
- Sklep z basenami i akcesoriami
Informacje przekazane przez różne źródła zewnętrzne
HotSpring has been supplying Hot Tubs for 40 years and has become the World’s Number One Hot Tub choice, with over 1 million happy customers Worldwide. Based in San Diego, HotSpring leads the industry in the design, engineering and manufacture of energy efficient Hot Tubs and has won numerous awards. HotSpring is part of Maco (a Fortune 500 Company). HotSpring South West & Wales has many years of experience and many happy customers, and you will find that everything you need is available in our Bristol, Plymouth, Chepstow, Swansea, and newly-opened Cardiff showrooms. Every person in our organisation is committed to following our Mission Statement: To be the dominant choice in the UK market for hot water relaxation products. To conduct business in an ethical manner that defines the standard for the industry. To provide the consumer with the ultimate shopping experience, buying assistance and after Sales follow-up.
Dane kontaktowe
Bristol, Cardiff, Swansea, Plymouth and Chepstow, Zjednoczone Królestwo
- 0800 033 7846
- marketing@hotspringsouthwest.co.uk
- hotspringhottubs.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 57% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hotspring Swansea
Into my second year with the Limelight Pulse . Quality tub . Hotspring after sales advice always available to help with any questions. Particularly Simon in Swansea , always keen to discuss your experiences and impart his knowledge. Thanks for all your help past and future.
Customer service is great
Customer service is great. Delivery when they said they would and set up all done before they left. And they are on the end of the phone to answer any questions I have.
Had my hotspring tub delivered 3 years…
Had my hotspring tub delivered 3 years ago today, initial issue with it with regard to scratches in the corner and dent in side from where it was brought into the garden. This was rectified by hotspring asap, cant fault the aftercare. I also buy my chemicals from hotspring, initially online, but more recently in store in Dobbies, they are always extremely helpful there, particularly Simon.
Super people to deal with!
Super people to deal with, from choosing our hot tub, installation and set up to on-going maintenance. Great choice of products and very knowledgeable staff. Highly recommended! 😊
Instalation was very helpful and…
Instalation was very helpful and informative... Also the purchase was easy.
8 years of Hot tubs
Bought our hot tub and have now had it for 8 years without any issues. Always collect our salts and equipment from Hot Springs, always friendly and helpful for chemicals, would recommend always.
Very helpful staff
Very helpful staff, knowledgeable and nothing too much trouble. They have always been on the end of the phone if I needed any support.
I would definitely recommend them.
Cheaper to run than expected
Having bought a Hot Spring Relay about six years ago, I am still amazed at how cheap it is to run despite rising energy costs. Really impressed and it has been a great asset. Just love it!!!!
There people who work here was amazing…
There people who work here was amazing and the hot tub are nice and great price and lovely people
Very helpful
Saltwater sovereign hot tub
We've had hot tub 15 months.The before and after care service is excellent . Hot tub is amazing but We have had a few issues which they came out and sorted within the 12 months.
Great service from the start…
Great service from the start when we met Josie in Swansea. She continued to communicate very effectively throughout the entire purchase process. The two delivery guys Jack and Josh were awesome and went above and beyond. I had an issue whereby the tub didn’t come with a subwoofer as it should with the music option, but that has now been scheduled for installation.
Rob and the Team have been fantastic…
Rob and the Team have been fantastic from first visit. The knowledge and genuine level of understanding has been second to none. Would and have highly recommended their sales and service. Anyone unsure should go speak with Rob, he will make sure you feel welcome and provide you with a breath of honest fresh air.
Excellent experience all round, faultless
Rob was a great help when purchasing and made the experience very easy. Always available on the phone for advice and helpful whenever we needed it.
Great team installed and set up, couldn’t fault the whole experience. Highly recommend.
A very helpful and knowledge team
A very helpful and knowledge team, Genna, Stuart, Joshua, Matt and Dee. We have our hot tub for just over a month and we love it. I have no hesitation in recommend them for their sales, installation and service expertise.
Fantastic advice from Simon
Fantastic advice from Simon, as per usual. Highly recommend.
Simon was super helpful
Simon was super helpful _very kniwkegabke, wukk definitely get chemicals here again, great service
I have the relay hot tub and have had…
I have the relay hot tub and have had it a few years, it is the best thing I ever did buying this. Sue sold me the hot tub, she was extremely helpful, tons of advice. Sue continues to be helpful by phone or in person. Amazing service
Chepstow showroom
I Spoke to Simon in Chepstow after coming in for some chemicals and ended up having a a really good chat with him. What a lovely bloke
The staff member Josie was…
The staff member Josie was knowledgable, informative and explained everything we needed to know when purchasing a hot tub in the future. She was fab with my 3 year old who loves the experience as much as me.
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