Generally a good experience., The work was done on time and very efficiently by JJ and Brandon. My dealings with customer services were also good. However, I was left with a feeling that this was a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Generally a good experience., The work was done on time and very efficiently by JJ and Brandon. My dealings with customer services were also good. However, I was left with a feeling that this was a... Zobacz więcej
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Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor. He explained what was happening... Zobacz więcej
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We booked a damp survey through the company which was arranged promptly and the issues and recommended resolutions were explained well. We chose to get the work done through the company as we were hap... Zobacz więcej
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A good experience all round for Damp Proof course and some rising damp. The office have been very efficient with their admin setting up appointments and issuing instuctions and the surveyor gave us a... Zobacz więcej
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With extensive expertise, Home Building & Surveying are industry leaders in damp proofing, mould remediation, wall treatments, and woodworm solutions. Our distinctive approach, tailored to each property’s unique needs, sets us apart. Whether safeguarding your property, enhancing aesthetics, or providing effective woodworm solutions, our team consistently exceeds expectations. Choose us for a dedicated partner committed to excellence and personalised service. We understand and address the distinct characteristics of your property with precision and care.
25-33 Palmerston Road, Boscombe, BH1 4HN, Bournemouth, Zjednoczone Królestwo
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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There were delays in starting the roofing work as they couldn't find a man for quite a few weeks. The job carried out was simpler than the company's surveyor's recommendation but I was only offered a discount (8%) when I asked for one. When I objected to the standard of the (allegedly completed work), the contractor returned with a burner (rather than glue) and a lot more felt which he took a morning to lay. The company didn't check the contractor's work after the second attempt so I don't feel confident about recommending the company. But the roof hasn't leaked since (mid Sept '26). As with all transactions like this, both sides can feel aggrieved. But it is hard for customers to understand trading conditions these days, given rising costs and admin so I've given this 2 stars.

Odpowiedź od The Home Building & Surveying Company
I’ve had the pleasure of dealing with Home Building Services and I honestly can’t fault them. Great company, really professional and a genuinely good team of people.
They know their stuff when it comes to damp proofing, they turn up when they say they will, work hard and take pride in doing the job properly. Everything is well organised and communication is always spot on.
For me, the biggest thing is reliability and being able to trust the people you’re dealing with, and these guys definitely tick those boxes.
Would happily recommend Home Building Services to anyone needing damp-proofing work. Proper company, proper service and good people to deal with. 5 stars from me. 👍💯💪

Odpowiedź od The Home Building & Surveying Company
Richard came out this morning and was absolutely fantastic. He arrived right on time, was extremely knowledgeable and gave me some brilliant advice on the spot.
His advice was genuinely invaluable and potentially saved me thousands of pounds. It’s rare to come across someone so helpful, honest and professional.
A genuinely great guy and I wouldn’t hesitate to recommend him. Thank you, Richard!

Odpowiedź od The Home Building & Surveying Company
Excellent team from quote to completion of works. Highly recommend esp as damp proof specialists are hard to find.

Odpowiedź od The Home Building & Surveying Company
I had significant damp and mould plus some rotting wood around my shower tray which had clearly been leaking unnoticed for quite some time.
I therefore contacted Home Building and Surveying Company and they sent round one of their surveyors Richard who performed a very thorough non-invasive survey. Richard then provided me with a very clear explanation of what the problem was (based on his 34 years experience as a surveyor) and what the next steps were which he advised could be carried out by a plumber.
I was very grateful indeed for the honest and thorough advice provided by Richard which ended up costing me nothing even though he had called out in the pouring rain to carry out the survey.
I have no hesitation therefore in recommending this company due to their professionalism, high integrity and the excellent way in which they treat their customers.

Odpowiedź od The Home Building & Surveying Company
I contacted this company because I had damp affecting a couple of walls in my property and I wanted to understand what was causing it and get the necessary repairs carried out.
The surveyor attended and inspected the affected areas. He advised that one area looked like it could be caused by a leak and should be checked by a plumber, while another appeared to be related to the external wall.
During the appointment, the surveyor asked whether I had recently purchased the property and whether I had had a survey carried out before buying it. He said the damp issues appeared to have been there for some time and it was actually him who suggested that I should consider complaining to my previous surveyor and trying to recover the cost, mentioning that surveyors have insurance.
I want to be very clear about this, because it later became a major issue: I did not contact this company asking for a legal report, expert witness report or any document to use against my previous surveyor. The subject was raised by their own surveyor during the appointment. My reason for calling was much simpler, I had found damp, I wanted it investigated, and I wanted my walls fixed.
The surveyor gave me a quotation handwritten on a piece of paper. I explained that I needed a proper written report and formal quotation because the property is share of freehold and I needed to show the findings and costs to the other freeholders so we could discuss the repairs and how they would be paid for. I repeated that I wanted to get the damp sorted before it became worse. I was told that sending the report and quotation would not be a problem.
Nothing arrived, so I contacted the company to chase it. I was told that I would receive the documents that day, but they did not arrive. A few days later I contacted them again and was then told they would not provide the documents because they believed I intended to use them for legal purposes.
I found this extremely frustrating because this was not something I had ever said. In fact, the idea of complaining to my previous surveyor had been raised by their surveyor, not by me.
During one of my follow-up calls, I was also accused of not being transparent about the reason for the appointment. I found that particularly unpleasant and unfair. I had called because I had discovered damp in my property and wanted somebody to investigate it and carry out the necessary work. There was nothing more complicated than that.
If the company had decided after the visit that they did not want to provide a written report or formal quotation, they could simply have told me. Instead, I had to keep chasing, after being told the documents would be sent, and was then given an explanation which did not reflect why I had originally contacted them or what had actually been discussed during the appointment.
In the end, I was left waiting for about a week with damp that still needed dealing with, no report and no proper quotation. I couldn’t keep waiting while the problem potentially got worse, so I had to find another company and get the repairs dealt with elsewhere.
The whole situation was unnecessarily unpleasant and could have been avoided with clear and honest communication from the beginning.
I was not alone during the survey, so another person was present and heard the conversation with the surveyor.
I appreciate that the initial appointment was arranged quickly and free of charge, but based on my experience I was very disappointed with the follow-up, the communication, the way I was spoken to, and the way the purpose of my original enquiry was later characterised.

Odpowiedź od The Home Building & Surveying Company
Home building installed a DPC for me. I had just purchased my first home which signs of rising damp. A survey show some signs and the surveyor recommended the full house be done, which made perfect sense for the guarantee to cover the whole house
Excellent staff and the job was done very professionally. Installer explained all he was doing and once completed clean up after. I was satisfied and impressed with all the work and staff
Joe. Rothwell Yorkshire

Odpowiedź od The Home Building & Surveying Company

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Odpowiedź od The Home Building & Surveying Company
From the surveyor to on site guys, there were very professional, explained everything that was going to be done, answering my questions and left everything clean and tidy

Odpowiedź od The Home Building & Surveying Company
On time, clean and tidy, plus work was done to good standard. Staff polite and helpful. All you need to get a job done.

Odpowiedź od The Home Building & Surveying Company
After a small false start on my project the team kicked in and made every effort to make sure I was happy and that the work was to the best standard and requirements.

Odpowiedź od The Home Building & Surveying Company
Had two lads around today SR8 (sorry can’t remember there names). Called me up before let me know est time of arrival. Got here hit it off straight away. Told me what they were doing PIV, New Fan in kitchen and 3 trickle vents. Got to say so quick, tidy and pride took in the job. I would definitely recommend 10/10. Bertie Bassett and Roland Rat 👍

Odpowiedź od The Home Building & Surveying Company
⭐⭐⭐⭐⭐
I cannot recommend home building and surveying company highly enough. From start to finish, the whole team has been absolutely outstanding.
A big thank you to Peter the surveyor, who was professional, knowledgeable, and explained everything clearly from the very beginning. Tierey carried out the damp proof course to an exceptionally high standard, and Dan and Paul did a fantastic job on the drainage, guttering, and plastering. Their workmanship was first-class.
The team was always prompt, polite, hardworking, and respectful of my home. They kept everything clean and tidy throughout the job and were completely transparent, taking the time to explain each stage of the work so I always knew exactly what was happening.
The quality of the workmanship has been excellent, and it's clear they take real pride in what they do. They're genuinely great lads and a credit to the company.
If you're looking for honest, reliable professionals who deliver top-quality work, I would recommend home building and surveying company without hesitation. A well-deserved five stars!

Odpowiedź od The Home Building & Surveying Company
Jeremy and Taylor were punctual and extremely tidy. The work was done to a high standard. I was very impressed by the work done.

Odpowiedź od The Home Building & Surveying Company
So far I’ve just had the survey and works outlined on my property, but the surveyor Stewart was incredibly knowledgable and friendly, made great suggestions and helped define what I need with clear reason and demonstration

Odpowiedź od The Home Building & Surveying Company
This is the most professional building company I have ever used. From Richard who did the survey, everyone in the office, and John who did the work - all were excellent. The pricing was fair and transparent and the outline of the work very detailed so I knew exactly what to expect and was carried out exactly. My property was treated with care and respect and everywhere left clean and tidy.

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Odpowiedź od The Home Building & Surveying Company
Excellent service. Free call out, walls checked and nothing required. No charge.

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Odpowiedź od The Home Building & Surveying Company
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