The Home Building & Surveying Company Recenzje 

450
•
Wynik TrustScore: 4.5 na 5

4,6

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Oceniono na 5 z 5

Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor. He explained what was happening... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

.We can not fault these guys from start to finish. We put a post on check a trade these called me Friday we made arrangement's for a surveyor to come Tuesday, Richard was so helpful talked us through... Zobacz więcej

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Oceniono na 5 z 5

A good experience all round for Damp Proof course and some rising damp. The office have been very efficient with their admin setting up appointments and issuing instuctions and the surveyor gave us a... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

There were delays in starting the roofing work as they couldn't find a man for quite a few weeks. The job carried out was simpler than the company's surveyor's recommendation but I was only offered a... Zobacz więcej

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Informacje dotyczące firmy

  1. Utrzymanie nieruchomości

Napisane przez firmę

With extensive expertise, Home Building & Surveying are industry leaders in damp proofing, mould remediation, wall treatments, and woodworm solutions. Our distinctive approach, tailored to each property’s unique needs, sets us apart. Whether safeguarding your property, enhancing aesthetics, or providing effective woodworm solutions, our team consistently exceeds expectations. Choose us for a dedicated partner committed to excellence and personalised service. We understand and address the distinct characteristics of your property with precision and care.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

450 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(450)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 146

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Oceniono na 5 z 5

So far so good

Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor.
He explained what was happening and the remedy to put right.
Price was a bit extreme but learnt from other jobs we had done and cheapest isn't the best option and they will be starting in a weeks time. Hope I can add to this review once the job is completed but so far so good 👍

16 października 2026
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Odpowiedź od The Home Building & Surveying Company

Thanks for sharing your experience so far. We’re pleased we could get someone out quickly and explain what’s causing the damp and how we can put it right. We appreciate that the work is a significant expense, and thank you for trusting us with it. We look forward to getting started, and if you have any questions before then, please give us a call.

Oceniono na 5 z 5

We can not fault these guys from start…

.We can not fault these guys from start to finish. We put a post on check a trade these called me Friday we made arrangement's for a surveyor to come Tuesday, Richard was so helpful talked us through everything inside and outside, he sorted out his paperwork and called the office they came back with a quote we agreed and the following Tuesday they were at ours. The work they did was great looked after my carpets kept everything tidy, they had to knock off all the plaster from a wall replaster it, excellent job done looks lovely and they cleared up hoovered was impressed. Same outside cleaned up after. I would recommend this company they finished the work Thursday i paid and got Guarantee Friday. Thank you for doing a great job Michelle & Peter.

15 października 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thanks so much for the great review! Glad we could get everything sorted for you and that you’re happy with the work. I’ll pass your kind words on to Richard, Michelle and Peter. Thanks again for choosing us and for recommending us to others. It really means a lot!

Oceniono na 5 z 5

Thorough job and took time to explain…

Thorough job and took time to explain each step of the work. Was very polite and demonstrated respect for our property and privacy

14 października 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for the great review. We’re pleased the work was explained clearly at each stage and that your home and privacy were respected throughout. We’ll pass your comments on to the team. Thanks again for choosing us.

Oceniono na 5 z 5

Excellent Damp Proof job

A good experience all round for Damp Proof course and some rising damp. The office have been very efficient with their admin setting up appointments and issuing instuctions and the surveyor gave us a very clear run down of what was needed and other additional options we could also consider. The lads doing the work did a great job. Jay explained exactly what they were doing and then talked me through everything after it was completed. The newly plastered wall has never looked so good. They cleaned up after themselves and left everything tidy. Extra time was taken to ensure all the guttering was clear and leaks were fixed. Very pleased with work.

9 października 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thanks for the great review. We’re glad you’re pleased with the work and how the plastering has turned out. Good to hear everything was explained clearly and the lads left the place tidy, with the guttering and leaks sorted too. We’ll pass your feedback on to the team. Thanks again for choosing us.

Oceniono na 5 z 5

Excellent service - would recommend

I booked a damp survey through this company which took place this week. They booked in the survey immediately and arranged a confirmation call the day before. Ritchard arrived on time, was friendly and knowledgeable, and quickly identified my issue and pointed me in the right direction. There was no attempt to upsell me or recommend unnecessary or inappropriate investigations or actions. I would highly recommend the company and Ritchard in particular.

9 października 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thanks for the great review. We’re glad we could get the survey booked in quickly and help you work out what was going on. You shouldn’t have to pay for work you don’t need, so it’s good to hear you felt comfortable with the advice. Thanks again for recommending us.

Oceniono na 5 z 5

Great company from start to finish

Great company from start to finish, always kept me informed and we're so easy to deal with highly recommend.

8 października 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thanks for taking the time to leave us a review. It’s good to hear you found us easy to deal with and were happy with how everything went. We really appreciate the recommendation.

Oceniono na 5 z 5

Excellent service !

Excellent service !! Richard had a look at the damp on my dining room ceiling / wall and identified the problem immediately- was informative all the time he was here explaining about the damp and how it came about and what should be the next steps - very professional , on time and very polite and helpful too . I couldn’t recommend his services or this company more !!

5 października 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for the great review and recommendation. We’re pleased Richard explained what was causing the damp in your dining room and talked you through the next steps. We want you to feel clear about the problem and what needs doing, so it’s good to hear he took the time to answer your questions. We’ll pass your kind comments on to him!

Oceniono na 5 z 5

Great Team

Peter carried out our survey and was very informative about the process.
Then our damp proofing was carried out by Tyrie - who I cannot speak highly enough about. He arrived promptly, explained every step of the process; showing the work as he went so we could get a better understanding. He was friendly, professional and tidy. Every room was left exactly how he found it, tidying up any debris or dust. He was also mindful of our pets and the noise, which again was really appreciated.
Cannot recommend Tyrie enough, fingers crossed for as great results! 🤞🏼

28 września 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for the kind review. We’re glad the survey was helpful and you were kept informed throughout the work. Taking the time to explain each step, clean up properly and be mindful of your pets makes a difference, so we’re pleased you appreciated it.

We’ll pass your comments on to the team. Thank you for recommending us, and if any questions come up as the walls dry out, just give us a call.

Oceniono na 5 z 5

On time and brilliant advice

Ritchard arrived bang on time. Very appreciative of the advice given to resolve the penetrative damp issue.

30 września 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for taking the time to leave a review. We’re glad the visit was helpful and that the advice gave you a clearer idea of how to tackle the issue. If any questions come up or you need any further help, please give us a call. We’ll be happy to help.

Oceniono na 5 z 5

From start to finish our experience was…

From start to finish our experience was first class everyone was really friendly from Laura who arranged the surveyor (sorry can't remember his name) who was knowledgeable and explained everything to us and how the problem would be solved to Tyree who carried out the work he was friendly, thorough and cleaned up after him
thank you all
Mary and Dave x

28 sierpnia 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for taking the time to write such a kind review. We’re really pleased you felt looked after from the first call through to the work being finished. It’s good to hear the problem and the proposed solution were explained clearly, and that the work was done thoroughly and everything cleaned up afterwards.

We’ll pass your comments on to everyone involved. They’ll be really pleased to hear them.

Oceniono na 5 z 5

Very good experience

Very good experience. The survey was carried out by Peter, he was very thorough and explained everything clearly. Office staff were prompt and helpful in response to emails and phone calls. The damp proofing was done by Dan, Paul and Tyrie. They did an excellent job, there was much less mess and disruption than I had expected. An unforeseeable problem occurred as there was a hot water pipe inside a cavity wall. Paul and Dan did a great job of sorting this while Tyrie cracked on with treating the internal walls.

7 września 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thanks for taking the time to leave us a review. I’m glad Peter explained everything clearly and the team kept the mess and disruption down. The hot water pipe was an unexpected hiccup, so it’s good to hear Dan and Paul got it sorted while Tyrie carried on with the walls. I’ll pass your comments on to everyone involved.

Oceniono na 5 z 5

Very pleased!

I was impressed by the initial consultation which was thorough, comprehensive and explanatory. Your office staff were on the ball and kept me informed as to when damp proofing would begin (the only 'potential' error was not telling me when the electricians were due to arrive to fit fans: thankfully I was at home when they arrived - from Bournemouth!- so what could have been a disaster was averted). The work was carried out with every care taken so that messy building work made as little impact as possible on my day-to-day living spaces - which I really appreciated. The builders (Ross and Harry) were a good team and were great to deal with (efficient, dedicated to the job in hand, and personable) and Ross masterminded all the operations of others who helped out with doing the injections etc. He always had time for my questions. I was really pleased with their work from start to finish and would not hesitate to recommend your company and all the good people you employ. Thank you!!

16 września 2026
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Odpowiedź od The Home Building & Surveying Company

Hi Celia,

Thank you for such a kind review. It’s good to hear that the survey was helpful and that Ross and Harry took care to keep the mess and disruption down while the work was going on. I’ll make sure they see what you’ve said, along with the office team.

We should have told you when the electricians were coming, especially with guests staying. Sorry we missed that.

Thanks again for recommending us. We really appreciate it.

Oceniono na 5 z 5

Polite, knowledgeable and very helpful

Richard came to our property and was honest, knowledgeable and incredibly helpful. He had numerous suggestions on how we could delay doing expensive works to help the damp issues that have arisen. We will also be using their services in conjunction with our contractors to make right the issues upon our next renovation works we are planning. I highly recommend their services and a free consultation really meant free.

21 września 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for taking the time to leave this review. It’s great to hear Richard was so helpful and gave you practical ways to manage the damp while you plan the renovation. We’re glad the visit was useful, and we look forward to working with you and your contractors when you’re ready.

Oceniono na 5 z 5

Very informative and polite surveyor

Very informative and polite surveyor. Can exactly on time. Very thorough. Gave good options for work to be done.

17 września 2026
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Odpowiedź od The Home Building & Surveying Company

Thanks, Stuart. Glad the survey was useful and you came away with a clear idea of your options. We’ll pass your kind words on to the surveyor.

Oceniono na 5 z 5

Good quality products

Very nice experience sales man kept you at ease no pressure selling would highly recommend them

18 września 2026
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Odpowiedź od The Home Building & Surveying Company

Thanks, Catherine. It’s good to hear you felt comfortable talking things through and didn’t feel under any pressure. Thanks for recommending us.

Oceniono na 5 z 5

Overall professional performance

Overall professional performance

19 września 2026
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Odpowiedź od The Home Building & Surveying Company

Thanks for the review, Neil. Glad you were happy with the team and the work they did.

Oceniono na 5 z 5

Arrived on time

Arrived on time. Clean and tidy. Quality finish

16 września 2026
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Odpowiedź od The Home Building & Surveying Company

Thank you for the review. Glad the team arrived on time and you’re happy with the finish. We’ll pass your comments on to them.

Oceniono na 5 z 5

Richard was very helpful and gave me…

Richard was very helpful and gave me clear instructions about the next steps as I have never had to deal with a leak before as a home owner.
Quick, clear and efficient.
Thank you

17 września 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you for your review. We’re pleased Richard could explain everything clearly and help you understand the next steps. We really appreciate your feedback.

Oceniono na 2 z 5

Poor customer support

There were delays in starting the roofing work as they couldn't find a man for quite a few weeks. The job carried out was simpler than the company's surveyor's recommendation but I was only offered a discount (8%) when I asked for one. When I objected to the standard of the (allegedly completed work), the contractor returned with a burner (rather than glue) and a lot more felt which he took a morning to lay. The company didn't check the contractor's work after the second attempt so I don't feel confident about recommending the company. But the roof hasn't leaked since (mid Sept '26). As with all transactions like this, both sides can feel aggrieved. But it is hard for customers to understand trading conditions these days, given rising costs and admin so I've given this 2 stars.

4 września 2026
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Odpowiedź od The Home Building & Surveying Company

Thank you for your review, William.

We are disappointed to see a 1-star rating given the overall sequence of events and the outcome of the works, although we accept there were delays in getting the roofing work underway.

The scheduling was affected by installer availability, including our local fitter becoming unavailable, which resulted in us arranging for another installer to travel in from outside the area. We apologised for the delay at the time and worked with you to arrange an alternative date and got this sorted.

Once work commenced, the scope was simplified on site after the installers established that the redundant drainpipe did not need to be dealt with in the manner originally anticipated. When you raised this with us, we agreed to reduce the invoice by £200 to reflect the reduced scope rather than simply charging the original agreed price, although it was a very quick job and hard to deduct anything.

Following completion, you advised us after substantial rainfall that although water had collected on the roof, “not a drop” had penetrated into the building.

When you subsequently raised concerns about the finish, we did not dismiss them. We arranged a further attendance and additional roofing work was carried out. Following that visit, you emailed us thanking us for our prompt attention and confirmed that you would arrange payment.

We are therefore pleased that, as you also acknowledge in your review, the roof has not leaked since the remedial attendance.

We fully accept that the project did not run as smoothly as either party would have preferred, particularly in relation to scheduling and communication, and we will take those comments on board.

However, we do feel it is important to clarify that concerns raised about the work were responded to, a price reduction was provided when the scope changed, the contractor returned when further concerns were raised, and the roof is now performing its intended function.

Oceniono na 5 z 5

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Home Building Services and I honestly can’t fault them. Great company, really professional and a genuinely good team of people.
They know their stuff when it comes to damp proofing, they turn up when they say they will, work hard and take pride in doing the job properly. Everything is well organised and communication is always spot on.
For me, the biggest thing is reliability and being able to trust the people you’re dealing with, and these guys definitely tick those boxes.
Would happily recommend Home Building Services to anyone needing damp-proofing work. Proper company, proper service and good people to deal with. 5 stars from me. 👍💯💪

3 września 2026
Opinia niezależna
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Odpowiedź od The Home Building & Surveying Company

Thank you, Paul. We really appreciate your kind words. Reliability, good communication and doing the job properly are exactly what we aim for, so it’s great to hear that reflected in your experience with us. It’s been a pleasure working with you too.

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