Hampton and Astley Recenzje 2928

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The bedding is unbelievably soft and comfortable. It honestly feels like sleeping like a baby every night. The fabric is smooth, cozy, and keeps the perfect temperature while sleeping. I wake up feeli... Zobacz więcej

Oceniono na 5 z 5

Gorgeous candle! I ordered the Bergamot, Rose and Lavender candle and it’s absolutely lovely. The scent fills the room before the candle has even been lit! I love that it’s made from natural wax so yo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve received these beautiful white fluffy 100% Egyptian towels and I’m over the moon with them. They feel so luxurious, the size is perfect and they wash and dry so lovely just like new again. I’d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have found the towels to be the best I have ever owned, they provide a luxurious spa-like feel right at home. I discovered a solution to a long-standing issue. By following the company's advice to u... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z pościelami
  2. Wyposażenie łazienek
  3. Świece i znicze
  4. Sklep z wyposażeniem domowym
  5. Sklep z pościelą

Free UK shipping

Free UK delivery within 7 days

We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 5 z 5

Gorgeous room filling scent for the…

Gorgeous room filling scent for the cosy season. Fast delivery and perfectly packaged.

10 listopada 2025
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Rebecca,

Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying the gorgeous, room-filling scen. It really is the perfect fragrance for creating that cosy, comforting atmosphere. It’s wonderful to know that your order arrived quickly and safely too; we take great care to make sure every package is beautifully presented and well-protected.

Your kind words mean a lot to our small team, and we’re so happy our products are adding a touch of warmth to your home this season. We hope you continue to enjoy it, and we can’t wait to welcome you back again soon! Thank you once again for choosing us!

Oceniono na 3 z 5

Good product disappointing service

Good product, however very long delay due to a supply issue which wasn’t communicated or updated well at all and needed me to keep chasing. Quite disappointed that I received a half squashed cardboard box with a plastic bag inside it with my towels too. Not really the sort of packaging I’d expect from a luxury brand who told me they were taking some extra care to pack my order on the last update. Just not the experience I expect from a luxury brand it didn’t have the experience with it like other luxury products.

29 października 2025
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Odpowiedź od Hampton and Astley

Hi Adam,

Thank you so much for taking the time to share your feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We’re pleased that you’re happy with the quality of the product itself, we sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We hugely appreciate your understanding and patience.

Oceniono na 5 z 5

Excellent quality and would never buy…

Excellent quality and would never buy any other bedding, have it on all of my 4 beds! Even bought the bedding for my daughter.

29 października 2025
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Odpowiedź od Hampton and Astley

Hi Sharyn,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love our bedding, it means the world to know you’ve chosen it for all four of your beds and even for your daughter too!

We take great pride in creating bedding that feels luxuriously soft, long-lasting, and beautifully made, so your continued trust and loyalty truly mean everything to us. We hope you and your family enjoy many more cosy, restful nights surrounded by Hampton and Astley comfort!

Oceniono na 5 z 5

Beautiful bedding

Beautiful bedding
This set and throw is superb quality.
Bought in the sale so a real bargain.
It arrived quick and well packaged.
I highly recommend this company.
And it s so white! Love that.

28 października 2025
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Odpowiedź od Hampton and Astley

Hi Jane,

Thank you so much for your five-star review! We’re thrilled to hear that you’re so pleased with your bedding and throw. It’s wonderful to know you found the quality superb and that your order arrived quickly and beautifully packaged.

We take great pride in offering both luxury and value, so we’re delighted that you were able to pick up your set in our sale and even happier that you love how crisp and bright the white looks! Your recommendation truly means the world to us. Wishing you many cosy and restful nights ahead! Thank you once again for choosing us!

Oceniono na 5 z 5

Gorgeous bedding .

Gorgeous bedding .. quality amazing feels so soft and crisp white would definitely recommend thank you 😊

28 października 2025
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Odpowiedź od Hampton and Astley

Hi Dianne,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’re loving your new bedding and that the quality has impressed you.

Our team takes great care in choosing the finest fabrics to ensure that soft, crisp, hotel-style feel, so it’s lovely to know you’ve noticed and enjoyed it. We truly appreciate your kind words and recommendation. Wishing you many peaceful, comfortable nights ahead! Thank you once again for choosing us!

Oceniono na 5 z 5

Beautiful candle

Beautiful candle. Smells amazing, Packaging, is top class. I'd pay loads for this candle. My girls adore it. You won't be disappointed.

27 października 2025
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Odpowiedź od Hampton and Astley

Hi Julie,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you and your girls love the candle! It truly means a lot to know that you appreciate not just the fragrance, but also the care we put into the packaging and presentation.

We always want our candles to feel as special as they smell, so your kind words really make all the effort worthwhile. We’re so grateful for your support and for taking the time to share such lovely feedback. We hope your candle continues to fill your home with warmth and beautiful scent for a long time to come.

Oceniono na 4 z 5

Immediate after sales service

The only problem experienced was the lack of communication after the order was placed and paid for. The follow up was erratic and possibly erroneous.
Your PR is really good but execution when not pressurised could be improved.
The rest is first class!7

22 października 2025
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Odpowiedź od Hampton and Astley

Hi Willie,

Thank you so much for taking the time to share your feedback, we really appreciate it. We’re delighted to hear you were pleased with our products and overall experience.

We pride ourselves on our products & customer service and the high quality standards we maintain. We sincerely apologise for any frustration or inconvenience this may have caused you. We’re so grateful for your support and for giving us the opportunity to make your experience even better next time.

Oceniono na 5 z 5

Had a wonder experience with Hampton &…

Had a wonder experience with Hampton & Astley, they gifted me a candle and it smells absolutely amazing! Joey was a pleasure to speak to always helpful. Would definitely recommend ☺️

9 października 2025
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Odpowiedź od Hampton and Astley

Hi Emily,

Thank you so much for your five-star review! We’re delighted to hear you had such a wonderful experience with Hampton & Astley and that you’re loving your candle! It makes us so happy to know the scent has made a great impression.

Your recommendation truly means the world to us, and we can’t wait to have you back again soon! Thank you once again for choosing us!

Oceniono na 1 z 5

Items haven't arrived and customer support not responding. Awful experience

Spent hundreds on towels, and ordered almost a week ago. They still haven't arrived, I haven't had any updates on the order, and their customer service team aren't responding to me or answering the phone. Do not trust this brand, they've ruined what was meant to be our exciting week leading up to a new house move.

30 października 2025
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Charlie,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Oceniono na 5 z 5

Great smelling candle and so…

Great smelling candle and so aesthetically pleasing!

1 października 2025
Opinia niezależna
Logo Hampton and Astley

Odpowiedź od Hampton and Astley

Hi,

Thank you so much for your five-star review! We’re so happy to hear that you love the scent of your candle and that it looks as beautiful as it smells! Each one is carefully crafted to be both a luxurious fragrance and a stunning addition to any room, so it’s wonderful to know it’s bringing that touch of elegance to your space.

We truly appreciate you taking the time to share your thoughts and support our small business. Wishing you many relaxing, candle-lit moments ahead! Thank you once again for choosing us!

Oceniono na 5 z 5

I revived the most gorgeous candle

I received the most gorgeous candle. The scent is lovely. Woodland blossom and wild fig. Strong but not overpowering. Definitely recommend.

17 października 2025
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Nicole,

Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying your Woodland Blossom and Wild Fig scent, it’s one of our favourites too! We designed it to be beautifully fragrant without being overpowering, so we’re delighted that it struck the perfect balance for you.

It means a lot that you took the time to share your experience, and we’re so happy to know you’d recommend us. We hope this candle brings a touch of calm and luxury to your space. Thank you once again for choosing us!

Oceniono na 1 z 5

Not a good experience and I had to…

Not a good experience and I had to return what they sent. Customer service was non responsive for days despite repeated efforts to talk to someone

22 października 2025
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Odpowiedź od Hampton and Astley

Hi Idowu,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Oceniono na 3 z 5

Service needs work

First experience was buying something that wasn’t in stock but not advertised as so, money taken. Cancelled for a refund. Item still wasn’t in stock over a month later.
Bought some again but a lighter colour. Don’t look very luxurious until they’re washed. Not used one yet.

22 października 2025
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Odpowiedź od Hampton and Astley

Hi Paul,

Thank you for sharing your feedback, we truly appreciate you taking the time to let us know about your experience. I’m very sorry for the inconvenience you faced with your first order and for any frustration caused by the stock delay. That certainly isn’t the level of service we strive to provide.

We’re glad you decided to give us another try, and we hope you’ll be pleased with your items once they’ve been washed and used, they really do soften beautifully over time. Thank you again for your patience and for giving Hampton and Astley another chance.

Oceniono na 2 z 5

Great product shame I had to keep…

Great product shame I had to keep chasing them to get my order.
I actually don’t think I would have if not

21 października 2025
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Odpowiedź od Hampton and Astley

Hi Carl,

Thank you for your feedback and for your kind words about our products, we’re so glad you love them. We’re truly sorry for any frustration or inconvenience this situation may have caused.

A member of our team will be reaching out to you via email to discuss the matter further. Your satisfaction is extremely important to us, and we’re committed to resolving this for you promptly. We greatly appreciate your patience and understanding.

Oceniono na 1 z 5

Them products are of high quality but…

Them products are of high quality but the shipping was so long. On their website they say that you receive the products in two days. They took two weeks and need it to call and send an email to make them move.

21 października 2025
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Odpowiedź od Hampton and Astley

Hi Denisa,

Thank you so much for your feedback and for recognising the quality of our product, we really appreciate it. I’m very sorry to hear about the delay with your delivery and the inconvenience this caused. That’s certainly not the level of service we aim to provide.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Oceniono na 5 z 5

I love these products!

I have just purchased my 2nd fitted sheet.
The quality of these sheets is exceptional and the best I have ever had. I have tried several ‘luxury’ brands.
My mattress is in excess of 40cm deep but these sheets fit really well.

I have also purchased their baths sheets and towels. They are extremely soft but not as thick as I expected. I haven’t used them yet so time will tell!

29 października 2025
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Patricia,

Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying our fitted sheets and that they fit your deep mattress so well, that’s fantastic to know.

We really appreciate your kind words about the quality and are so pleased you chose to return for a second purchase. We hope you’ll love the bath sheets and towels just as much once you’ve had the chance to use them. They’re designed to become even softer and more absorbent with each wash. Thank you once again for choosing us!

Oceniono na 5 z 5

Perfect Christmas Gifts

Having purchased the bath sheets previously for myself, I knew exactly what to give to my family for Christmas this year! These will definitely be welcomed.

21 października 2025
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Odpowiedź od Hampton and Astley

Hi Vivien,

Thank you so much for your five-star review! We’re delighted to hear that you’ve chosen our bath sheets as Christmas gifts, what a thoughtful idea. It’s wonderful to know you’ve enjoyed them so much yourself that you wanted to share them with your family.

Your feedback means a lot to us and reminds our team why we love what we do, providing beautiful, high-quality products that our customers can enjoy every day. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again soon! Thank you once again for choosing us!

Oceniono na 5 z 5

Beautiful scented candles

Beautiful scented candles, have tried other much more expensive candles but these are exceptional, will always buy them.

21 października 2025
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Odpowiedź od Hampton and Astley

Hi Michelle,

Thank you so much for your five-star review! We’re delighted to hear how much you’re enjoying our scented candles. It means great to know that they’ve become a favourite, especially when compared with other high-end brands.

Each candle is carefully blended to create a long-lasting, elegant fragrance that brings a sense of calm and luxury to the home, so it’s lovely to know that shines through. We’re so grateful for your continued support and can’t wait to bring you more scents to fall in love with. Thank you once again for choosing us!

Oceniono na 5 z 5

I’ve now had three lots of bedding

I’ve now had three lots of bedding, towels and candles from Hampton and Astley. Everything is of exceptional quality, and I wouldn’t buy from anywhere else now.

14 października 2025
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Odpowiedź od Hampton and Astley

Hi Ruth,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’ve enjoyed our bedding, towels, and candles, it truly means a lot to know that the quality and feel of our products have made such a lasting impression.We take great pride in sourcing premium materials and creating items that bring everyday luxury into your home, so hearing feedback like this makes all the care and attention worthwhile.

We’re thrilled that you’ve chosen to return to us time and again, and we look forward to continuing to provide you with beautiful, long-lasting pieces that make your space feel special. Thank you once again for choosing us!

Oceniono na 5 z 5

Best bed sheets

Best bed sheets! Divine

13 października 2025
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Odpowiedź od Hampton and Astley

Hi Kirsty,

Thank you so much for your five-star review! We’re thrilled to hear that you think our bed sheets are the best, that really means a lot to us. We take great pride in creating bedding that feels truly divine, combining comfort, elegance and long-lasting quality.

It’s wonderful to know that you’re enjoying your sheets and that they’ve made a difference to your sleep experience. Thank you again for sharing your feedback and for choosing Hampton & Astley!

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