I have found the towels to be the best I have ever owned, they provide a luxurious spa-like feel right at home. I discovered a solution to a long-standing issue. By following the company's advice to u... Zobacz więcej
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Zobacz, co mówią recenzenci
Beautiful duvet cover and pillowcases The fabric is luxurious Egyptian cotton with a beautiful sheen finish it feels so soft and silky against your skin I love the corded detail I think this lo... Zobacz więcej
Reakcja na opinię
I purchased bedding from H&A when I first moved in to my house 7 years ago. when washed, they STILL feel brand new! I am a customer for life! I’m updating my existing bedding for my guest room and I... Zobacz więcej
Reakcja na opinię
I received these Egyptian cotton towels and immediately washed and dried them. They fluffed up so beautifully they really do feel like the most luxurious towels. Not only do they look beautiful in m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Free UK shipping
Free UK delivery within 7 days
We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.
Dane kontaktowe
Staffordshire, Zjednoczone Królestwo
- 01782 916932 (9:00 a.m. to midday)
- hello@hamptonandastley.com
- hamptonandastley.com
4,6
Doskonała
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Not worth the wait
Ordered as a present after waiting 2 weeks the date of the occasion passed and I enquired what had happened to it, after 2 more days I got a reply and was told they were out of stock. They knew this but don’t connect inventory to their sales platform, happy to take the money. Then I was told the product was ‘held up in customs’ So having ‘England’ as part of your logo doesn’t mean the product is English made. When the towel was eventually reordered and arrived it really wasn’t of the quality I expected. Thick and lush it was not. As a final insult I am not bombarded by daily junk emails from the company. Not impressed at all.
14 kwietnia 2026
Odpowiedź od Hampton and Astley
Hi,
Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.
We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. Please do know that you are more than welcome to return the item, and we would be more than happy to assist you with this process to make things as easy as possible.
We also apologise for the frequency of our emails. We completely understand how this can be frustrating, and you can unsubscribe at any time, or we would be happy to remove you from our mailing list for you.
Once again, I am truly sorry for your experience. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
Softest towels ever (and the best care advice!) I found the towels to be the best…
I have found the towels to be the best I have ever owned, they provide a luxurious spa-like feel right at home. I discovered a solution to a long-standing issue. By following the company's advice to use bicarbonate of soda, I successfully overcame the "scratchy towel" problem caused by living in a hard water area. Unlike my previous experiences, I have been able to maintain the fluffines, leading me to highly recommend them to others.
4 maja 2026
Opinia niezależna
I returned my towel bundle purchase…
I returned my towel bundle purchase several weeks ago because they were thinner than I expected. I received Acknowledgement after following up my refund that they had been received and the refund would be processed. I’m still waiting. 2 weeks later. There is nobody to talk to at Hampton & Astley. There are lots of great reviews for this company and their products but I wasn’t happy with the purchase and I’m even more unhappy about the length of time to sort the refund out.
10 kwietnia 2026
Odpowiedź od Hampton and Astley
Hi Victoria,
Thank you for taking the time to leave your review. I’m genuinely sorry to hear that you were disappointed with your towels, and I completely understand how frustrating it must feel to still be waiting for your refund.
Please accept my sincere apologies for the delay. Once a return parcel is received back with us, it does need to be checked over and matched to the original order before the refund can be completed. Larger orders can sometimes take a little longer to process, and with the recent bank holiday period, we are working as quickly as we can to get through customer requests and returns.
Please be assured that your return will be processed immediately once these checks have been completed, and your refund will be issued straight away.
I’m also sorry to hear that the towels felt thinner than expected. As our towels are neatly individually packed to protect their premium quality, and then travel through transit, they can sometimes seem more compressed when they first arrive. This can give the impression that they are more compact or lack depth. However, once washed, they fluff up beautifully, becoming wonderfully soft and fluffy, and they are designed to maintain that lovely texture wash after wash.
I personally use these towels every day, so I can truly testify to how beautifully they perform once washed and in everyday use. As a gesture of goodwill, I would also like to send you one of our bath towels so that you can try it for yourself after washing, with our compliments.
I’m very sorry this has taken longer than expected and that we have left you feeling let down. Thank you for your patience, and we really do appreciate you giving us the opportunity to resolve this.
Kind regards,
Caroline
7 years later I’m still a loyal customer!
I purchased bedding from H&A when I first moved in to my house 7 years ago. when washed, they STILL feel brand new! I am a customer for life! I’m updating my existing bedding for my guest room and I just purchased more because they’re THE BEST BRAND BY FAR. It can seem a little higher priced than other Egyptian cotton brands but it’s not spending more it’s investing! Trust me I tried cheap bedding previously this is where it’s at! The quality is luxury, the product is built to last.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Rooji,
Thank you so much for your five-star review! We’re truly honoured to have had you as a customer for the past 7 years, that means more to us than we can say. It’s amazing to hear that your original bedding still feels like new after all that time. That long-lasting quality is exactly what we strive for, so your experience really means a lot to us.
We’re also so pleased you’ve chosen us again for your guest room, and we really appreciate your perspective on quality being an investment, it’s something we strongly believe in too. Thank you again for your continued trust and support. Customers like you are the reason we do what we do!
Beautiful bedding such high quality…
Beautiful bedding such high quality Egyptian cotton that feels so soft and luxurious. It washes well too this is my second set and I absolutely love it.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Mrs Morton,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love your bedding.
It’s wonderful to know you’re enjoying the softness and luxurious feel of the Egyptian cotton, and that it continues to wash well over time. Hearing that this is your second set really means a lot to us! Thank you again for your continued support, we truly appreciate it.
Simply just the best sheets we’ve ever…
Simply just the best sheets we’ve ever had! Super soft, they washed so well too and come up like brand-new every time. Amazing quality and amazing price point. We wouldn’t get our sheets from anywhere else.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Laura,
Thank you so much for your five-star review! We’re absolutely thrilled to hear that these are the best sheets you’ve ever had, that truly means the world to us.
It’s wonderful to know you’re enjoying the super soft feel and that they continue to wash beautifully, coming up like new every time.
That’s exactly the quality and longevity we aim to deliver.
We’re also so pleased to hear you feel they offer great value, and that you wouldn’t shop anywhere else, that kind of loyalty means everything to us. Thank you again for choosing Hampton and Astley!
Speedy delivery and fabulous service
Speedy delivery and fabulous service. The towels are the best quality I have ever used. They are soft and fluffy and perfect for that hotel luxury feel.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Gillian,
Thank you so much for your five-star review! We’re delighted to hear that you were happy with the speedy delivery and service.
It’s especially wonderful to know that you feel the towels are the best quality you’ve ever used, that truly means a lot to us. We’re so pleased you’re enjoying their soft, fluffy feel and that they bring that hotel luxury experience into your home.
Thank you again for choosing Hampton and Astley.
Beautiful quality bedding
I received my bedding and I was absolutely blown away with the quality. I washed it and it’s washed beautifully. The fresh silk like quality is amazing. I’ll definitely be getting more!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Janine,
Thank you so much for your five-star review! We’re absolutely delighted to hear that you were blown away by the quality of your bedding.
It’s fantastic to know that it washes beautifully and maintains that fresh, silk-like feel, that’s exactly what we aim for. We’re so pleased it’s made such a great impression! We truly appreciate your support and look forward to welcoming you back again soon
My favourite luxury bedding
My favourite luxury bedding, so soft and luxurious defintely my favourite I use time and time again.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Lesley,
Thank you so much for your five-star review! We’re absolutely delighted to hear that our bedding is your favourite.
It’s wonderful to know you love the soft, luxurious feel, and even more so that you keep coming back to use it time and time again, that really means a lot to us. Thank you again for your continued support, we truly appreciate it!
The most sumptuous perfect towels that…
The most sumptuous perfect towels that have added a hotel/spa type feel to our newly renovated bathroom 🛁🤍👌🏻
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Maria,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love the towels.
“Sumptuous” is exactly what we aim for, so it’s fantastic to know they’ve helped create that hotel and spa-like feel in your newly renovated bathroom, what a beautiful result that must be! We truly appreciate your kind words and hope you continue to enjoy them every day. Thank you again for choosing Hampton and Astley.
Beautiful bedding
Beautiful bedding. Quality is amazing. Irons really well and our bedroom now looks like a hotel with our new bedding set.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Hannah,
Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying your new bedding and that the quality has met your expectations.
It’s great to know it irons well and has helped create that beautiful, hotel-like feel in your bedroom, that’s exactly the experience we aim to deliver. We hope you continue to enjoy it for a long time to come! Thank you again for choosing Hampton and Astley.
Beautiful duvet cover and pillowcases
Beautiful duvet cover and pillowcases
The fabric is luxurious Egyptian cotton with a beautiful sheen finish it feels so soft and silky against your skin
I love the corded detail I think this looks really classy
These wash really well too and will last
.my favourite bedding for sure
A five star service
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Beverly King,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love your duvet cover and pillowcases.It’s fantastic to know that the luxurious feel of the Egyptian cotton, along with the soft, silky finish and subtle sheen, has made such an impression. We also love that you appreciate the corded detailing, it really does add that extra touch of elegance.
We’re especially pleased to hear that they wash well and feel built to last, as that’s exactly what we aim for. Calling it your favourite bedding truly means a lot to us!Thank you again for your kind words and for recognising our service as well, it’s greatly appreciated.
Far to expensive and mediocre quality
The towels were not out of the ordinary and overpriced by a large margin even when discounted.
15 kwietnia 2026
Odpowiedź od Hampton and Astley
Hi Janet,
Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.
We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
Odpowiedź od Hampton and Astley
Hi Dugssy,
Thank you so much for your five-star review! We’re glad to hear that your first impression is a positive one. We hope the product lives up to your expectations once you start using it, and that you’re just as pleased with its quality and performance.
If you have any questions or need any assistance, feel free to reach out, we’re always here to help!
Odpowiedź od Hampton and Astley
Hi Robert,
Thank you so much for your five-star review! We’re so pleased to hear that you found the process quick and easy, and that you’re happy with the quality of the products. Providing a smooth experience alongside high-quality items is exactly what we aim for.
We really appreciate your support and hope to welcome you back again soon!
Beautiful luxury towels that feel soft
Beautiful luxury towels that feel soft. They wash well and maintain their softness.
8 kwietnia 2026
Odpowiedź od Hampton and Astley
Hi Maxine,
Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying the softness and luxurious feel of the towels. It’s especially great to know they continue to wash well and maintain their quality over time, that’s exactly what we strive for.
Your feedback truly means a lot to us, and we’re so pleased our towels have met your expectations. We hope you continue to enjoy them for a long time to come!
Very fine products but you may have a long wait.
I ordered a set of towels at the end of October but after a week I received an email saying they had run out of stock, with no estimate for a delivery date. After receiving a couple more update emails in late November, the towels eventually arrived in mid December. They included a scented candle as a consolation gift. A nice touch, but it stunk the whole lounge out and I hadn't even taken it out of it's box! I had to get rid of the candle but the towels are very good.
10 grudnia 2025
Odpowiedź od Hampton and Astley
Hi Martin,
Thank you so much for your honest and detailed feedback, we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you’re happy with the quality of the towels, but we’re truly sorry for the delay you experienced and the lack of clarity around the delivery timeframe. We completely understand how frustrating that must have been, especially when you were left waiting without a clear update.
We’re also sorry to hear that the scented candle wasn’t to your liking. It was intended as a small gesture to say thank you for your patience, but we appreciate that scents can be very personal and it clearly wasn’t the right fit in this case.
Your feedback is incredibly valuable to us, and we’ll be sure to share it with both our logistics and product teams to help improve the overall experience. Thank you again for your patience and understanding, we’re glad the towels themselves lived up to expectations, and we hope to provide you with a smoother experience in the future.
I received these Egyptian cotton towels…
I received these Egyptian cotton towels and immediately washed and dried them. They fluffed up so beautifully they really do feel like the most luxurious towels.
Not only do they look beautiful in my bathroom but the feeling that you get when you wrap them around you after a shower is just amazing. I’d definitely recommend that you invest in these. 🤍🤍
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Hampton and Astley
Hi Maxine,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving your Egyptian cotton towels. It’s wonderful to know they fluffed up so well after washing and that you’re enjoying that truly luxurious feel, there’s nothing better than wrapping yourself in soft, plush towels after a shower!
We’re also so pleased they look great in your bathroom too.
Your recommendation means the world to us, and we really appreciate you taking the time to share your experience. We hope you continue to enjoy that everyday touch of luxury!
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