Hampton and Astley Recenzje 2922

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Gorgeous candle! I ordered the Bergamot, Rose and Lavender candle and it’s absolutely lovely. The scent fills the room before the candle has even been lit! I love that it’s made from natural wax so yo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve received these beautiful white fluffy 100% Egyptian towels and I’m over the moon with them. They feel so luxurious, the size is perfect and they wash and dry so lovely just like new again. I’d... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I wasn't going to bother leaving a negative review because there's an element of personal preference involved. However, I have received eight nag emails to leave a review, This itself took my score do... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have found the towels to be the best I have ever owned, they provide a luxurious spa-like feel right at home. I discovered a solution to a long-standing issue. By following the company's advice to u... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z pościelami
  2. Wyposażenie łazienek
  3. Świece i znicze
  4. Sklep z wyposażeniem domowym
  5. Sklep z pościelą

Free UK shipping

Free UK delivery within 7 days

We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 1 z 5

Poor quality products. The colour and quality of towel towel…

The colour and quality of towel towel delivered os different from what is is on the website. It is also different from what was delivered in a previous order. I am angry that I got no response when I sent an email asking for a return label/package. Instead, I get advertising emails at least every six hours from this company. It is disgusting.

10 marca 2026
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Odpowiedź od Hampton and Astley

Hi Alex,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Oceniono na 1 z 5

If you order from this company, you are going to be spammed

One order placed. Received 7 spam mails requesting a review since, despite unsubscribing from them.
So here it is.

23 lutego 2026
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Odpowiedź od Hampton and Astley

Hi,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Oceniono na 5 z 5

I got the 500 thread count Egyptian…

I got the 500 thread count Egyptian cotton duvet set and I’m so impressed! Sleeping in these sheets is a dream, it’s the best nights sleep I’ve had in such a long time. The quality is excellent and it makes my bedroom feel very hotel like.

12 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Megan,

Thank you so much for your five-star review! We're absolutely delighted to hear how much you're enjoying the 500 thread count Egyptian cotton duvet set. There's nothing better than knowing our bedding is helping you get such a great night's sleep. Egyptian cotton is loved for its softness and durability, so it's fantastic to hear that it's giving you that luxurious, hotel-like feel in your bedroom. Creating that level of comfort and quality is exactly what we aim for.

Thank you again for choosing Hampton and Astley and, for taking the time to share your experience, it truly means a lot to our team. We hope you continue to enjoy many more restful nights!

Oceniono na 5 z 5

Great quality

Very happy with my purchase

4 marca 2026
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Odpowiedź od Hampton and Astley

Hi George,

Thank you so much for your five-star review! We're really glad to hear that you're happy with your purchase and that the quality met your expectations. We work hard to make sure our products are made to a high standard, so feedback like this truly means a lot to our team.

If you ever need any help in the future or have questions about any of our other products, please don’t hesitate to reach out. Thank you again for choosing Hampton and Astley. We hope you continue to enjoy your purchase and we look forward to serving you again soon.

Oceniono na 5 z 5

Beautiful Egyptian cotton bedding, really luxurious quality

I recently received bedding from Hampton & Astley and I’m really impressed with the quality. The Egyptian cotton feels incredibly soft and smooth, and the sateen finish gives it a beautiful, luxurious feel.

The white set has made our bedroom feel fresh while still looking cosy when styled with warmer layers. The fabric feels breathable and very well made, and the luxury duvet cover feels like something you’d expect from high-end bedding.

If you’re looking for the best bedding with a soft, luxurious feel, I’d definitely recommend Hampton & Astley.

10 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Doctor S,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re enjoying your Egyptian cotton bedding. Our goal is always to create bedding that feels truly special to sleep in, so it’s wonderful to know that the softness of the Egyptian cotton and the sateen finish made such a great impression. We put a lot of care into selecting high-quality cotton and refining the weave so the fabric feels smooth, breathable, and comfortable night after night. It’s also lovely to hear that the white set has helped create that fresh yet cosy look in your bedroom.

One of the things we love most about classic white bedding is how easily it can be styled through the seasons, whether it’s layered with warmer textures in cooler months or kept light and minimal in the summer. We really appreciate your recommendation, and we’re so pleased the luxury duvet cover lived up to your expectations. Thank you again for choosing Hampton & Astley, and we hope you continue to enjoy many comfortable nights with your bedding.

Oceniono na 5 z 5

Luxury bath towels

Gorgeous bath towels. I am so happy with them. They look so “luxury” in my bathroom. They are 100% Egyptian cotton which makes them really soft and absorbent. I would highly recommend them.

9 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Jennifer,

Thank you so much for your five-star review! We’re absolutely delighted to hear how happy you are with your new bath towels. It’s great to know they bring that luxurious feel to your bathroom, that’s exactly the experience we hope to create for our customers. Egyptian cotton is known for its exceptional softness and absorbency, so we’re thrilled that you’re enjoying those qualities.

Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your feedback. Thank you again for choosing Hampton and Astley. We hope you continue enjoying your towels for many relaxing moments ahead!

Oceniono na 5 z 5

I had the Egyptian cotton bedding set…

I had the Egyptian cotton bedding set and oh my, what luxury! It is the nicest bedding I have ever had. It is silky smooth and feels so luxurious. It’s so nice to sleep in, unlike no other I’ve had *****

21 lutego 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Amy,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re enjoying your Egyptian cotton bedding set. There’s nothing better than slipping into beautifully soft bedding at the end of the day, so it’s fantastic to know that you’re experiencing that luxurious, silky-smooth feel we aim to provide. Egyptian cotton is known for its exceptional quality and comfort, and we’re thrilled that it has made such a difference to your sleep.

Your kind words truly mean a lot to us, and we’re so pleased that our bedding has been the nicest you’ve ever had. Thank you again for taking the time to share your experience and fo choosing Hampton and Astley.

Oceniono na 5 z 5

The service and delivery was excellent!

The service and delivery was excellent!

The quality of the towels is first class. The absorbency and softness of the towels is simply brilliant. I have bought 3 sets in the last 5 months.

A treat for the family.

27 lutego 2026
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Odpowiedź od Hampton and Astley

Hi Karen,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’re enjoying the towels and that the service and delivery met your expectations.

It’s especially great to know that you appreciate the quality, softness, and absorbency, we work hard to ensure our towels provide that perfect balance of comfort and performance. Hearing that you’ve purchased three sets in the last five months truly means a lot to us, and we’re thrilled that they’ve become a treat for your family.Thank you again for your continued support. We hope you enjoy your towels for many more relaxing moments ahead!

Oceniono na 5 z 5

Beautiful luxury bedding

Really great service, fast and efficient & very friendly staff.

The luxury bedding is super soft & so comfortable the quality is great, it definitely lives up to the name. I also love that the fitted bottom sheet covers the mattress without lifting. It washes really nicely and brings that luxury feel to our bedroom.

1 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Sarah,

Thank you so much for your five-star review! We’re delighted to hear that you had a great experience with our service and found the team to be friendly, fast and efficient , that means a lot to us.

It’s wonderful to know that you’re enjoying the luxury bedding and that the softness and comfort lived up to your expectations. We’re especially pleased that the fitted sheet stays securely on the mattress and that the bedding continues to feel beautiful even after washing. Hearing that it brings a luxurious feel to your bedroom is exactly what we hope for our customers. Thank you again for choosing Hampton and Astley.

Oceniono na 3 z 5

Good fabric and item, delivery time not so good

The fabric of the sheet was and always is of good quality. The reason I pay so much for the sheet is that it is the only make where the fitted sheet doesn’t come off during use. It’s an example other companies should follow.
However, I would have given 5stars if I had received it more quickly (as advertised)) or been told there was a delay. Neither happened, delivery was well over a month.

25 stycznia 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi,

Thank you for taking the time to share your detailed feedback. We're really pleased to hear that you're happy with the quality of the fabric and that the fitted sheet stays securely in place during use, that’s exactly the level of comfort and reliability we aim to provide.

We’re very sorry to hear that the delivery time did not meet expectations. Waiting over a month without an update is certainly not the experience we want our customers to have, and we completely understand your frustration. Your feedback regarding communication and delivery timing is truly appreciated and will be shared with our team so we can continue improving our service. Thank you again for your honest review and for choosing Hampton and Astley. We’re glad the product itself met your expectations and we hope to provide a much smoother delivery experience in the future.

Oceniono na 5 z 5

Gorgeous thick luxury towels

Gorgeous thick luxury towels, they also look incredible in my bathroom too. I got a pack of 2 great value for money

17 lutego 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Katie,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’re enjoying the gorgeous, thick and luxurious quality of the towels. It’s great to know that they not only feel soft and plush to use but also look incredible in your bathroom, we love hearing that they add a little touch of luxury to your space.

We’re also really pleased that you found the pack of two to be great value for money. Providing high-quality towels that feel indulgent while still offering great value is something we always aim for. Thank you again for choosing Hampton and Astley.

Oceniono na 2 z 5

Summarise by the manner of delivery

Delivery driver just threw the parcel over my fence in spite of a notice saying please use other door. Quite disappointed with the towels which I find to be expensive for what they are. They are thin and not especially good at absorbing water Regret not ordering from John Lewis who I used previously

4 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi,

Thank you so much for sharing your feedback. We sincerely apologise for any frustration or inconvenience this may have caused you. We sent a request for your contact details verification so we can reach out to you via email to discuss and resolve this as soon as possible. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Oceniono na 5 z 5

Luxury Bedding

I recently purchased bedding from Hampton & Astley, and I can honestly say it has completely transformed my sleep. From the moment I opened the packaging, everything felt incredibly luxurious and well-made. The fabric is exceptionally soft, breathable, and clearly high quality — it feels like something you’d expect from a five-star hotel.

What really stood out to me is how comfortable it is night after night. The temperature regulation is perfect — not too warm, not too cool — and it stays fresh and smooth even after washing. You can tell a lot of care has gone into both the materials and the design.

Delivery was quick, and the presentation was beautiful, which made the whole experience feel premium from start to finish.

If you’re thinking about upgrading your bedding, I would absolutely recommend Hampton & Astley. It’s an investment in better sleep, and for me, it’s been worth every penny.

2 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Ffion,

Thank you so much for your five-star review! We’re absolutely delighted to hear that your Hampton & Astley bedding has transformed your sleep. It means a lot to us that you noticed the quality from the moment you opened the packaging — we take great care in selecting premium materials and ensuring every detail feels luxurious. It’s wonderful to know that you’re enjoying the softness, breathability, and temperature regulation, and that the bedding continues to feel fresh and comfortable even after washing. Creating that five-star hotel experience at home is exactly what we aim for, so your feedback truly means a great deal to our team.

We’re also very pleased that the delivery and presentation added to the overall experience, we believe the little details make all the difference. Thank you again for your kind recommendation and for choosing Hampton & Astley. We hope your bedding continues to bring you many nights of comfortable and restful sleep

Oceniono na 5 z 5

The best towels I’ve ever had!😍 so soft…

The best towels I’ve ever had!😍 so soft and fluffy, 100% Egyptian cotton. Very happy🤍

2 marca 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Abbey,

Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear that you’re enjoying your towels and that they’re the best you’ve ever had. Our towels are made from 100% Egyptian cotton, so it’s lovely to know you’re experiencing that soft, fluffy feel we aim for.

Your kind words truly mean a lot to us, and we’re so pleased that you’re happy with your purchase. We hope your towels continue to bring a little extra comfort and luxury to your everyday routine. Thank you again for choosing Hampton and Astley, and for taking the time to share your experience!

Oceniono na 5 z 5

The luxury duvet cover from Hampton and…

The luxury duvet cover from Hampton and Astley are a brilliant quality - we are very happy with the product with fast postage! Would definitely recommend!

28 lutego 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Matthew,

Thank you so much for taking the time to share such a wonderful review. We’re absolutely thrilled to hear how happy you are with your luxury duvet cover. Quality is at the heart of everything we do at Hampton & Astley, so it’s incredibly rewarding to know that it’s made a difference in your home. We’re also pleased that your order arrived quickly, we know how exciting it is to receive something new for your bedroom, and we always aim to make the whole experience seamless from checkout to delivery.

Your recommendation truly means a great deal to us. Thank you again for choosing Hampto and Astley, we hope your duvet cover brings you many nights of comfort and a little touch of everyday luxury.

Oceniono na 5 z 5

No comments

No comments

20 lutego 2026
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Odpowiedź od Hampton and Astley

Hi Glenys,

Thank you for taking the time to leave a review. We truly appreciate your support. If there’s anything specific about your experience that you’d like to share, whether it’s feedback, suggestions, or questions, we’d love to hear from you. Your input helps us continue to improve and provide the best possible products and service. Thank you again for choosing Hampton & Astley.

Oceniono na 5 z 5

It's always a pleasure dealing with…

It's always a pleasure dealing with this company, the quality of the bedding and towels is fanominal and if there is an issue its quickly dealt with.

18 lutego 2026
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Odpowiedź od Hampton and Astley

Hi Audrey,

Thank you so much for your five-star review! We’re absolutely delighted to hear how pleased you are with the quality of our bedding and towels, and that you’ve had positive experiences with our customer service. Providing beautiful products along with prompt and helpful support is always our priority.

Thank you again for taking the time to share your feedback and for your continued support,it’s always a pleasure serving you.

Oceniono na 5 z 5

A company that cares

A great website for browsing quality products. I purchased a towel bundle on offer. The parcel arrived the next day. I contacted customer services by email to say thank you and received a lovely email by return from Jasmin M with comprehensive instructions for looking after my new towels. Still waiting for the weather to get better to wash them and hang them outside to dry before use. Can't wait - they look and feel amazing. A professional company that really cares about its products and its customers.

16 lutego 2026
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Odpowiedź od Hampton and Astley

Hi Sue,

Thank you so much for your five-star review! We’re delighted to hear that you enjoyed browsing the website and that your towel bundle arrived so quickly. It was an absolute pleasure to help, and I’m so pleased the care instructions were useful.

There’s nothing better than that first wash and fresh outdoor dry, we hope the weather cooperates soon! We’re confident they’ll feel even more amazing once they’ve had that first refresh. Your kind words about our service and care for customers genuinely mean the world to us. Thank you again for choosing Hampton & Astley, we hope you enjoy your new towels for many years to come.

Oceniono na 5 z 5

Bergamot, rose and lavender candle

I’m so pleased with my candle! You can literally smell it throughout the whole house! Best candle I’ve ever had and lasts forever!! Super fast delivery and excellent communication. ☺️

14 lutego 2026
Opinia niezależna
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Odpowiedź od Hampton and Astley

Hi Antonia,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’re loving your Bergamot, Rose & Lavender candle and that the fragrance is filling your whole home. That’s exactly the experience we hope to create, so it means the world to us to hear this.

We’re also so pleased you were happy with the delivery and communication, we always aim to make every part of your experience just as lovely as the candle itself. Thank you again for choosing Hampton & Astley. We truly appreciate you and hope you continue to enjoy every burn!

Oceniono na 4 z 5

Excellent fast delivery

Excellent fast delivery and good price but do not find the softness of the the towels any better than ones purchased from other companies

13 lutego 2026
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Odpowiedź od Hampton and Astley

Hi Carole,

Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you were happy with the fast delivery and pricing, we know how important both are when placing an order, so it’s great to know we met your expectations there. We’re sorry to hear that the softness of the towels didn’t feel noticeably different compared to others you’ve purchased. Towel softness can sometimes improve after a couple of washes, especially as the fibres fully open up and any manufacturing finishes are completely removed. That said, we completely understand that comfort is a key factor, and we truly appreciate your honest feedback.

Your comments are very helpful to us as we continually review our products and look for ways to improve. If there’s ever anything we can assist you with, whether it’s care advice or recommendations from our range that may better suit what you’re looking for, please don’t hesitate to get in touch. Thank you again for your feedback and for choosing us, we really value your support.

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