Update: I contacted Groove Life per the request below. There was no resolution. The response was "if you do not receive your replacement by Sept 22 (ordered 9/5), file a claim." Save your time and m... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Zobacz więcej
Reakcja na opinię
I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Zobacz więcej
Reakcja na opinię
For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- również w kategorii:
- Sklep z dodatkami
Napisane przez firmę
Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com
Dane kontaktowe
School Street 1220, 37174, Spring Hill, Zjednoczone Królestwo
- groovelife.com
4,3
Doskonała
402 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Warranty process on split ring was…
Warranty process on split ring was quick and fast. I own multiple belts and rings they make the best stuff
18 września 2025
Opinia niezależna
Zeus edge warrenty
Great service and product that feels and looks good! Quick answers with a great warrenty keeps people around
17 września 2025
Opinia niezależna
The customer service is quick and is…
The customer service is quick and is great. They helped me right away first when I lost my ring then a few years later when I broke one. Their belt is one of my favorites to wear and is super comfortable and usable.
18 września 2025
Opinia niezależna
Groove life stood by their return…
Groove life stood by their return policy and replaced my product with a coupon credit. I will definitely use them again.
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Thank you so much for the feedback! We're glad we could help with the return, and we appreciate your business. Keep Groovin'
A company that actually stands behind…
A company that actually stands behind their products without any hassles.
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Craig! Thanks for the feedback! We believe in our products and want to make sure you're always taken care of. Keep Groovin'
Groove Life has quality rings and I…
Groove Life has quality rings and I love the way it feels on my hand its unlike other silicone rings that stretch out to break easily! I dont sweat or have any issues with these rings.
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
That's what we like to hear, Kasie! We're glad you're enjoying your ring. Thanks for sharing the love! Keep Groovin'
Groove makes great rings that hold up!
Groove makes great rings that hold pretty well to the rigors of a professional mechanic. But the warranty and ease of use is the real deal.
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Tim! Sounds like a solid recommendation. Thanks for the feedback! Keep Groovin'
Great Customer Service
While wearing my Zeus ring, the inner band broke and came through the silicone. I made contact with customer service, and they got it taken care of and a new ring my way in no time at all.
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Josh! We're so glad we could help get your Zeus ring replaced quickly! Thanks for reaching out, and we're happy to know you're all set with a new ring. Keep Groovin'
I bought my husband a ring here years…
I bought my husband a ring here years ago. He is a mechanic and breaks his ring about once a year. I have never had an issue with their lifetime replacement policy. It is always fast. I receive a 45$ CREDIT every time with no issue. Their customer service really is the easiest I have ever had to deal with.
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Megan! That's awesome! We're so glad we've been able to keep your husband's ring on his finger all these years. Making sure our customers are taken care of is what we're all about! Keep Groovin'
I love these rings
I love these rings. Have been wearing them for 7 years and anytime I have one shrink over time they have no issue holding up to the warranty. I’ll wear these for the rest of my life
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Brandon! This is awesome to hear! We love that you've been a part of the Groove Life family for 7 years. Thanks so much for the trust and loyalty—we're here for you! Keep Groovin'
We love groove ring
We love groove ring! The warranty is amazing, and the variety is awesome! We feel safer with a silicon ring than. Traditional metal one at work so they are perfect!
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Rowdy! That's awesome! We're so glad you're loving your Groove rings. We put a lot of effort into our warranty and product variety, and we're thrilled to know our rings are helping you feel safer at work. Thanks for the kind words! Keep Groovin'
I love this site
I love this site! The belts are very durable and my husband loves the rings!
17 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hi Harlaquin! We're so happy to hear that! It's awesome to know you and your husband are loving your products. Thanks so much for the feedback! Keep Groovin'
I love that they stand behind their…
I love that they stand behind their products! My husband’s ring got a tear in it & they replaced it!
16 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey there! Thanks so much for sharing! Standing behind our products is really important to us, and we're happy we could get your husband taken care of! Keep Groovin'
I love these products
I love these products
anytime Ive had a problem Grove Life has honored the warranty without hesitation
16 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Thank you so much, Allen! We're thrilled to hear that you love our products and that our warranty process has been a great experience for you. We appreciate you! Keep Groovin'
Replacement Warranty
They are always on top of it for their warranty replacements and it’s so easy to make a claim. Love their products and I’ll use them every time.
16 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Lauren! We love hearing this! Making sure our warranty replacements are quick and easy for you is a huge priority. Thanks so much for being a loyal customer—we appreciate you! Keep Groovin'
Well my 1st time making a claim and…
Well my 1st time making a claim and they back up what they put on the table no bull 🐂 warranty.
Had a online conversation with some one and showed them a picture of my issue I had and with out any other questions they took care of it and I was able to resolve my issue
That’s customer service!!!
16 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hi Kenny! That's what we love to hear! We're so glad we could get your issue resolved quickly and easily. Thanks for the awesome feedback! Keep Groovin'
Awesome assistance
Quick and easy warranty assistance.
Absolutely love this product.
16 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Gerard! Thanks for the feedback, and we're thrilled you're loving the product. Keep Groovin'
Great Company to work with
I had a few issues trying to buy 2 new rings. First my order was lost in transit (not Groove's fault), then my replacement order was incorrect (1 ring not 2), and then I needed a different size. Each time I contacted Groove they made it right. Even sizing. I appreciate doing business with Groove as they went out of their way to be sure I was 100% satisfied. THANKS!
16 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hey Sharon! We're so glad we could help make it right! We appreciate you sticking with us, and we're thrilled to know you're 100% satisfied. Thanks for being a great customer! Keep Groovin'
---
Just purchased and tried on my belt for…
Just purchased and tried on my belt for the first time and it is really comfortable! I work both indoors and out some im constantly jumping in and out of vehicles, my office and meetings so I wanted something g strong, sturdy yet stylish. So far, I would say this is in my top 5 work belts already! I love when i can say money well spent.
15 września 2025
Opinia niezależna
Odpowiedź od Groove Life
Hi Christopher! We're so glad to hear you're loving the belt. It's designed to be comfortable and durable for exactly the kind of work you do. Thanks for the awesome feedback! Keep Groovin'
My husband has had several of these…
My husband has had several of these rings. I love they are warrantied! Anytime we have a problem they are quick to warranty the ring.
15 września 2025
Opinia niezależna
Odpowiedź od Groove Life
That's what we love to hear, Renee! We're so glad we can be there for you and your husband whenever you need us. Thanks for the awesome feedback! Keep Groovin'
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.