My teenage son purchased three of these rings as gifts for his siblings for Christmas this past year. They loved them and wear them constantly. Even though they are silicone, they are very nice lookin... Zobacz więcej
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Zobacz, co mówią recenzenci
Flimsy, prone to tearing and while the warrany is "lifetime", enso charges $5 for each replacement. After the third time having to go through the process, the realization that you're now wearing a $55... Zobacz więcej
Love the designs just don’t love the durability. I have multiple rings from enso. Their designs are all well done and intricate. Just each ring has ended up cracking or ripping and breaking at som... Zobacz więcej
Ordered ring to be shipped to Canada for my anniversary. Rings hasn’t shown up, Canada Post says they can’t do anything and to contact sender. Enso allows you fill out a form or use the text line. We... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Enso silicone rings are safe, versatile & engineered to adapt to your job & active lifestyle. Shop unique wedding & engagement rings and silicone wedding bands. Lifetime Guarantee!
Dane kontaktowe
247 S Millpond Drive, 84043, Lehi, Stany Zjednoczone
- support@ensorings.com
- ensorings.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Excellent
My teenage son purchased three of these rings as gifts for his siblings for Christmas this past year. They loved them and wear them constantly. Even though they are silicone, they are very nice looking and a lot of detail. (He purchased different Lord of the Rings) One of his brothers works a very physical hands-on job and his ring actually fell apart. He sent photos of it. We contacted customer service and immediately received confirmation they would be sending a new ring. This company actually stands by their warranty and they do so in a way that it is easy for the customer. I just ordered a ring for my teenage son so he can now have a matching ring along with his siblings.
Flimsy rings + decent customer service = trap
Flimsy, prone to tearing and while the warrany is "lifetime", enso charges $5 for each replacement. After the third time having to go through the process, the realization that you're now wearing a $55 ($45+$5+$5) silicon ring that's pretty much guaranteed to fall apart in 6 months and become a $60 ring should be enough to steer you away from purchasing.
Paid $50 for a flimsy piece of plastic
Paid $50 for a flimsy piece of plastic. Feels like it came out of a gumball machine. Like I seriously thought it's a joke. If you sneeze it will fly across the room and be lost. That's how flimsy and insubstantial these are. They get you for $6 "shipping". When a first class stamp on an envelope would suffice. Don't fall for it!

Odpowiedź od Enso Rings
Taking care of the customer
I've ordered from Enso numerous times. My husband and I always get matching rings. If I ever have an issue I reach out to them and the response is usually very quick. We recently had an issue with the clear coat coming off. I sent pictures and they are already sending a new set. It took less than a week to resolve. I love the different designs and the affordable prices. I'm extremely appreciative of the customer service and quick response. Thank you so much Enso for taking care of my issue. I will always be a loyal customer.

Odpowiedź od Enso Rings
Bad quality and bad customer service
Got hubby the DC Flash ring for Christmas it started falling apart/tearing last month. Reached out to customer service bout the warranty and all they did was send me a partial credit to order a new one which they dont even have his size anymore. They can see what size was ordered and the price I paid for the ring and see their stock, so why only partial and why not tell me it wasn't available in his size anymore. They dont care that the quality of their products are crappy. I know it was only about $50(total tax and shipping) but for it to not last and to only get partial credit for an item with a LIFETIME WARRANTY is bs. Didnt even get to talk to anyone about the issue either it was all automated which is ridiculous.

Odpowiedź od Enso Rings
Delivery Time Not as Advertised
My wife ordered me two rings On November 24 and didn’t receive them until December 11th. She reached out to Customer Service and they informed her it was due to a glitch in the system.
We had to replace the rings because they were the wrong size. The replacement rings have been in Awaiting from Sender status on USPS Informed Delivery for 3 weeks.
It was understandable the first time because things happen, but it becomes a pattern when it happens again. The company’s website states delivery time is 3-7 business days, but that has not been our experience.

Odpowiedź od Enso Rings
Mobile website is glitchy, don’t expect on time service.
I was SO excited to get this ring. I had a whole surprise gift planned. My package was expected on the 14th! Okay.. so I waited… had to move the event forward because it was based on the ring. 6 days later! I finally got my ring! Only for it to be 9 sizes too small. So I let my partner take it out of the package and we stare in disbelief because the size 3 ring we received isn’t fitting anyone’s fingers. And the best part? You still have to pay for the replacements shipping and handling. 60 dollars wasted on this company. Ridiculous.

Odpowiedź od Enso Rings
Great customer service
I received amazing and quick customer service, and products were just as described.

Odpowiedź od Enso Rings
OUSTANDING customer service
OUSTANDING customer service. very rare these days. Love they are made in USA. Love the silicone ring. safe and very comfortable. IM very rough on rings but considering what it is. they are quite durable. I usually get about a year out of them which is what they say to expect. great product. even better customer service.

Odpowiedź od Enso Rings
amazing designs and even better customer support
The design of the rings attracted my sale initially, but the amazing customer support has me hooked as a customer!
Enso has the best silicone ring designs by far, if you’re into many popular franchises. The Star Wars and Disney rings got me. The couple sets are just too cute.
I got an I Love You/I know couple set for me and my wife’s 10 year, they are so cool. We both love them!! Sadly, the size I ordered was a hair too small for my wife’s finger. I told Enso, and they sent out the larger size and were super quick and friendly. I am honestly impressed. I would recommend Enso without a second thought. Great company and amazing support staff.

Odpowiedź od Enso Rings
Attentive and efficient service
Attentive and efficient service. Processed a warranty exchange from an item ordered several years ago with no issues. Kind and funny responses to questions.

Odpowiedź od Enso Rings
My wife and I never opted for…
My wife and I never opted for traditional wedding rings when we tied the knot. It wasn’t something we desired. However, when we discovered Enso, we found the ideal ring for both of us. It resonated with us on a deeper level, imbuing it with personal significance. The quality of the ring far exceeded our expectations! We’re incredibly glad we deviated from the conventional route of extravagantly expensive rings that didn’t truly resonate with us. Instead, we now possess a perfect set of rings that bring joy every time we gaze upon them.
McKinli from customer support played a pivotal role in helping us find the perfect ring size and went above and beyond to ensure our complete satisfaction. It’s rare to encounter businesses that genuinely excel in providing exceptional customer service.
Thank you Enso :)

Odpowiedź od Enso Rings
Excellent Customer Service!
I received a ring for Christmas which was one size too small. I reached out to support to exchange my ring, and they acted very swiftly to assist. They ended up sending the next size up without having to exchange! Great experience.

Odpowiedź od Enso Rings
Great customer service
Great customer service. My fiance and I love our rings.

Odpowiedź od Enso Rings
Not a machine, but a person
I’ve shopped with enso rings a few times. I work mechanics and my ring still holds strong after a couple years. While I do admire the quality of their product I have to say that what is even better than that is their customer service. In a world of weak customer service, they had someone contact me directly and could answer any questions I had and made all transactions incredibly easy. This company will not leave you hanging out to dry. I am pleasantly impressed.

Odpowiedź od Enso Rings
De verdad NO compréis
De verdad NO compréis, un pedido desde España, tardo cerca de 40 días, si no reclamo ni siquiera hubiera tenido cero información del proceso de envió, pasos y estado del pedido.
Dos anillos de plástico, cerca de 70€, mas cerca de 25€ que me informan en la oficina de correos que tengo que pagar, después de orgullosos poner en su página que en el envío es gratis.
Resumen 100€ en dos trozos de plástico que por menos de 10€ tienes en amazon, shein, ali-exprex etc etc

Odpowiedź od Enso Rings
Rewards are broken
Rewards are broken. Those points you have are useless because when you try to redeem them, you just got caught in loop where nothing is done. Enjoy watching them expire because Enso doesn't care.
The Best customer service ever! And amazing rings
When our first ring was damaged they quickly replaced it for free. The customer service was top notch! Honestly the best customer service I have ever experienced. And I work in customer service. They taught me how to be better at my job and how to handle customers. They went WAY above and beyond to make sure we were happy. They were extremely quick to respond, the customer service rep that I worked with was very personable and made sure to keep up on my order and stay with me from start to finish. She didn’t get annoyed with my million questions either. I LOVE my ring. I love all the different choices and I love that I have the Wonder Woman and my guy has the Superman so they coordinate perfectly, I HIGHLY recommend this company.
Like I told my customer service rep instead of singing Taylor Swifts Paper rings I sing Silicone rings
“I like shiny things but if Marry you with silicone rings ug, huh that’s right darling you’re the one I want”

Odpowiedź od Enso Rings
amazing customer service
originally my rings got lost in the mail but enso rings made it more than right replacing both mine and my fiancés rings right away and when we got the wrong size for him they sent us a new one at no cost to us

Odpowiedź od Enso Rings
Disappointed
Don't feel that this cheap piece of silicone is worth that much money. Feel like I wasted $60 on two of these. Wouldn't recommend for an amyone who is used to wearing very nice jewelry. In my opinion, the quality and price should be more geared towards High School age.

Odpowiedź od Enso Rings
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