Enso Rings Recenzje 

61
•
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My teenage son purchased three of these rings as gifts for his siblings for Christmas this past year. They loved them and wear them constantly. Even though they are silicone, they are very nice lookin... Zobacz więcej

Oceniono na 2 z 5

Flimsy, prone to tearing and while the warrany is "lifetime", enso charges $5 for each replacement. After the third time having to go through the process, the realization that you're now wearing a $55... Zobacz więcej

Oceniono na 4 z 5

Love the designs just don’t love the durability. I have multiple rings from enso. Their designs are all well done and intricate. Just each ring has ended up cracking or ripping and breaking at som... Zobacz więcej

Oceniono na 2 z 5

Ordered ring to be shipped to Canada for my anniversary. Rings hasn’t shown up, Canada Post says they can’t do anything and to contact sender. Enso allows you fill out a form or use the text line. We... Zobacz więcej

Informacje dotyczące firmy

  1. Producent biżuterii

Napisane przez firmę

Enso silicone rings are safe, versatile & engineered to adapt to your job & active lifestyle. Shop unique wedding & engagement rings and silicone wedding bands. Lifetime Guarantee!


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
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Oceniono na 1 z 5

Terrible quality!

I ordered a Slytherin ring from the Harry Potter collection. It was absolutely hideous! First off it looked like it was less than half the thickness advertised. The design is so badly cut you don’t really get any of the images and the “paint” was already cracked, damaged, and peeling. The bottom of the ring looked like it had been grated, hacked, or chopped at. It was just the ugliest and cheapest looking thing. For a couple dollars sure but not 60+$.

31 października 2024
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

We're so sorry to hear you weren't happy with your ring! We would love to look into this to see if there was a quality issue with your ring. Please fill out this form to submit a ticket and we'll get you taken care of!

https://ensorings.kustomer.help/contact/contact-us-BJrrqwjSd

Oceniono na 4 z 5

Bad Customer Service

Very happy with the product, however my ring was torn and I need to reorder. Order history does not show the size I ordered and Customer Service chat line was NO help at all, even after providing the order number, E2502339, placed September 10, 2021.

21 sierpnia 2024
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

Hi Andrea, I'm so sorry to hear your ring has torn and that you didn't get the help you needed from your chat with our support team.

Your torn ring is covered by our Lifetime Warranty! We'd love to replace it for you, we just ask that you cover the shipping fee. Keep an eye out on your email- we will be reaching out shortly to replace your ring!

Oceniono na 5 z 5

Best Customer Service Ever!

Our original shipment was lost in the mail, and we only found out 2 weeks before our wedding. Enso not only sent us our original order, but since we got our rings engraved, they also express shipped us a set of regular rings to use at the ceremony, and did not charge us for any of the extras. By far the best customer service I have experience, and I truly feel like they saved our wedding. Can't say enough positive things about my experience!

31 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Phenomenal experience

Phenomenal experience. Loved the look of the rings, but I had bought the wrong sizes. Company told me to keep the original ones I bought and sent me new ones in the requested sizes without a shipping charge. My fiance and I are so happy with our Star Wars rings!

22 lipca 2024
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

We're so glad to hear you're loving your rings! Thank you so much for your kind words. Please let us know if there's anything else we can help you with!

Oceniono na 5 z 5

Customer service with this company is…

Customer service with this company is fantastic! A friend recommended Enso Rings to me after my fiancé and I got engaged. Shipping was fast, the rings were affordable- which I love. But my ring wasn’t the right size. They offered to exchange my ring for either the same or a new one, and told me I didn’t have to worry about sending my old one back. Wonderful experience and I understand why my friend recommended them!!! She also mentioned that after 2 years of wearing, her ring is holding up pretty well. She got the warranty to have it replaced if need be and I will as well. Thank you Enso!

27 czerwca 2024
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

Thank you so much for your kind words, Samantha! Congratulations on your engagement!

Oceniono na 4 z 5

Love the designs just don’t love the…

Love the designs just don’t love the durability. I have multiple rings from enso. Their designs are all well done and intricate. Just each ring has ended up cracking or ripping and breaking at some point.

Customer service has been more than satisfactory and has replaced multiple rings.

I probably won’t be getting more but they’re definitely worth at least checking out.

23 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Product does not hold up

Ordered a Kylo Ren ring, and was thrilled when it arrived. Fit perfectly, and looked really nice. However, only a few short weeks later it started coming apart. I work an office job, so my hands are not exposed to harsh conditions. Very disappointed in this product, and couldn’t return because it was a clearance item at the time of purchase.

21 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Customer service was amazing

Customer service was amazing! My ring broke and was no longer available for a refund. I contacted customer support and they requested a photo and that I withdraw get store credit. Turns out I had lost the ring when I thought I'd put it in my purse. Company reached out a week later with a follow up email about my photo. I responded that I couldn't find the ring so I just bought a new one all together. I thought it was so sweet that the company reached out for a follow up and that that'd be the end of it. They then refunded me a portion of my order total as a thank you. I can't praise this company enough for going above and beyond!

21 marca 2024
Opinia niezależna
Oceniono na 5 z 5

I love enso

I love enso! They are so convenient and fairly priced and have a ton of options! I am a very active person and have lost my wedding ring multiple times. With enso rings I have multiple rings and can easily grab another one out of the drawer to honor the commitment I made to my spouse.

20 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great product; great warranty

I ordered a ring (sugar skull ring) and after a year, it started to rip. The company helped me find my order number and they stood behind their lifetime warranty (covers rips/tears) and mailed me a new ring.

4 stycznia 2024
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

So glad we were able to get you a new ring! We've got your back, Stephen. Thanks for the kind review!

Oceniono na 1 z 5

No product and no response!

Took my money, returned for a replacement and still have no update and it’s been a month. I have sent SEVERAL emails with no response. You try and call their number and it goes straight to a voicemail telling you to leave a message. Will NEVER shop here again. Worst customer service or lack there of.

6 grudnia 2023
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

We're so sorry our responses were a bit delayed during the holidays. I checked in on your order and noticed we processed your exchange the same day you wrote this review. We hope you're loving your new ring!

Oceniono na 2 z 5

Bummer

Bummer. I should have checked the reviews before ordering. They are very expensive for basically a jelly ring. Sure, they're shimmery like their ads show, but they're also itchy and trap water underneath so you get kind of a patch of raw skin under. Not worth the price.

1 grudnia 2023
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

We're so sorry to hear you weren't happy with your purchase! Our support team is always happy to help with a return or exchange within 30 days of you receiving your order.

Oceniono na 2 z 5

Not sure silicon is worth it longterm

Two years after purchase I put in for a warranty because the ring was literally ripping. So there is serious lack of quality for a person who wears their ring everyday even though I don't know for sure how long high quality silicon rings take to fall apart and enso's blog claims it can take "years" to break down. Well two is the number of years. Next is the fact that two years ago when I bought the ring I chose/got the 5-7 day flat rate shipping for free. After processing the warranty they want $5.99 for that same free shipping. So each time you want to replace your ring on their lifetime warranty you will be $5.99 when it should be free. I'm not sure if I want to keep doing that if I can get a whole set of silicon rings on amazon for $10.(although I don't know if the amazon ones will break down in less then two years) Silicon is more comfortable but titanium is the best way to go if you cannot afford tungston. Wow way to waste company time replying with what I already said. How intelligent! I'm not sure what planet you live on but on this one it's is not a lifetime warranty if people have to pay money every time they replace the ring.

14 listopada 2023
Opinia niezależna
Logo Enso Rings

Odpowiedź od Enso Rings

Since silicone is a soft material, it will wear down over time. That's why we have you covered with our Lifetime Warranty! We'll replace the rings as many times as you need, we just ask that you pay the shipping and handling fee. Our team will package up your new ring and have it headed your way as soon as possible!

Oceniono na 1 z 5

I got the ring and it didn't appear as…

I got the ring and it didn't appear as the picture notated. The rep said all rings are and crafted and will not look the same, but it just was my desired look and the other rings were not what i was looking for, so asked for refund. The answer was no.
I would maybe stay away form them. It was only $ 31
A Bauer

24 października 2023
Opinia niezależna
Oceniono na 1 z 5

I should have looked here first before…

I should have looked here first before ordering!!
Their tracking email said the package was delivered and gave the date and time. I didn’t receive the package and none of my neighbors did by mistake either. I have proof there was no delivery as there was no motion detected by my video doorbell at the time of supposed delivery.
It’s pretty telling when there’s a link for “Don’t see your package”
THEY PLAN ON THIS HAPPENING

18 października 2023
Opinia niezależna
Oceniono na 1 z 5

Bad product quality + bad CS = Avoid Enso Rings

The rings are too expensive for the quality they offer. €40 for a cheap piece of silicine that frays on the edges and looks nothing like the photos on the website. Had to pay the shipping fee to return the rings and they won't refund my money. They initially said the refund for processes and the money should be available on my bank account in five days max, it's been 12 working days and still no money. AVOID.

14 października 2023
Opinia niezależna
Oceniono na 1 z 5

I have to give it 1 star

I have to give it 1 star, I purchased a ring from enso rings back in early Aug, 6 weeks ago. Still I have not received the item. When I email enso all the tell me is to look at the tracking number, do enso not think I'vetried tracking it. Still No ring and still no offer of a refund when I requested it. Shame on Enso, keep the money now! And your ring where ever it is.

18 września 2023
Opinia niezależna
Oceniono na 1 z 5

Ring looks nothing like advertised

Ordered a ring from them. One of their Lord of the Rings series. What I got looks absolutely nothing like what they use in their photos. The color is coming off but even worse is the ring has a tribal design in it that is supposed to be black with silver everywhere else on the ring. It’s a blob of black with silver around it. The design doesn’t even continue around the whole ring. It has a gap in the design which looks terrible if the ring spins around while wearing it. Should’ve sent it back the very first day so that’s my fault. Never ordering anything else from them again. No replacement, no exchange just a warranty left so why would I want another one that isn’t as advertised? They got their money and I got some silicone junk.

31 lipca 2023
Opinia niezależna

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