We recently stayed four nights at Hotel Caruso in Ravello. The hotel’s magnificent setting and beauty were only surpassed by the kindness and caring by every single member of the hotel staff. Simply s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Received upgrade to the most luxurious room in the world, huge, with wraparound patio and outdoor seating area with panoramic view of Positano. Staff are top-flight luxury resort professionals, helpe... Zobacz więcej
The Lartisien team were great. Our booking with the hotel was seamless. The transition to the hotel concierge team was very easy. Will definitely use them for future travel.
Reakcja na opinię
Booked a family-trip with our grandkids via Lartisan to Dubai and asked for connecting rooms, which the hotel ( Al Qasr ) could not grant. Our agent “Shellam “ kept on pushing untill we got it. We had... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Lartisien is a French-born Luxury Travel Specialist, dedicated to crafting extraordinary travel experiences for its Members. Since 2008, we’ve opened doors to the world’s finest hotels for those who love to plan themselves while enjoying upgrades and benefits. In 2011, our passion for excellence led us to launch bespoke travel concierge services. Today, our Client Advisor design one-of-a-kind travel experiences for our Members, unlocking access to hidden gems around the world through our Signature Journeys and Exclusive Events. Get to know us more by visiting lartisien.com
Dane kontaktowe
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Stayed recently at Covent Garden Hotel
Stayed recently at Covent Garden Hotel, a Firmdale property in London, through a reservation arranged by Lartisien. Both the hotel and Lartisien delivered top-flight service, facilitating early check-in at the hotel. Every traveler can rely on the properties in the Lartisien portfolio with complete confidence. In particular, the Covent Garden Hotel is exceptionally impressive for its location, charm, and genuinely warm and friendly staff at the front door, reception, housekeeping, concierge desk, and restaurant Brasserie Max. I look forward to my next experience with Lartisien and Covent Garden Hotel.
The Lartisien team were great
The Lartisien team were great. Our booking with the hotel was seamless. The transition to the hotel concierge team was very easy. Will definitely use them for future travel.

Odpowiedź od Lartisien
everything was perfecltly organized
everything was perfecltly organized. It was a great experience!

Odpowiedź od Lartisien
A Very Positive Experience
A very positive experience. The folio of hotels is very impressive. The deal on offer at The Datai in Langkawi was excellent.

Odpowiedź od Lartisien
My experience is always exceptional…
My experience is always exceptional from start to finish. The level of professionalism, responsiveness, and genuine care always stands out. Every detail is always handled seamlessly, from the initial inquiry to the final arrangements, making the entire process effortless and enjoyable.
The team demonstrate impressive knowledge of the World's finest properties and their offerings, Communication is always clear, prompt, and courteous throughout, reflecting a true commitment to high-end hospitality. Sophistication and personalised service at its finest. Thank you Lartisien

Odpowiedź od Lartisien
Attentive and extremely helpful
Really helpful staff, very attentive with a great selection of properties.

Odpowiedź od Lartisien
Germany / Austria Christmas Markets
The theme for our adventure was the European Christmas Markets. Rosewood Munich was our first stop. Another exceptional experience curated by Shellam, Donna, and the Lartisien team. Judy and I had a wonderful stay. Our Lartisien organized tours were outstanding. Our tour guides were experts in their content and very professional. Every aspect and detail of the trip was designed, tailored, confirmed, and executed with professional precision. Lartisien you made our odyssey of the Christmas Markets effortless and seamless.

Odpowiedź od Lartisien
Excellent customer service
Excellent customer service, excellent price, this was the first time booking with Lartisien but won’t be the last

Odpowiedź od Lartisien
Complete Confidence in every Detail, Lartisien!
Shellam and the Lartisien team created the perfect Anniversary stay at the Madarin Oriental, Milan. Every detail was planned combined with flawless execution to maximize an adventure filled with memories and experiences. We had an outstanding stay at the Mandarin Oriental, Milan. Thank you! Ronald

Odpowiedź od Lartisien
Servie hors pair
Une grande aide dans la réservation et le conseil avant le voyage.
Une disponibilité permanente pendant le voyage.
Surclassement.
Et un grand secours lors d’un souci de bagages à Pékin. Réactivité immédiate.

Odpowiedź od Lartisien
Only praise for lartisien <3
they upgraded us to most beuatiful room.
matcha was already in the room.
i simply adore them <3

Odpowiedź od Lartisien
Helpful, luxury, efficient assistance
Great choice of hotels, prompt responses, nice services and upgrades
Lartisien took care of every single…
Lartisien took care of every single detail of our trip. Everything was planned to the highest standard and every request for restaurants, excursions and transportation organised perfectly.
Even the tour guides they organised were of the highest standard.
We will definitely use Lartisien again.
Just Great!!
Just Great!!
The Hotel , the Service and The People GREAT!!
I strongly advise against booking your…
I strongly advise against booking your travel arrangements through this agency. Unfortunately, my experience was disappointing due to their consistent failure to deliver on the promises made during the booking process. They significantly overcharged me, with costs that were multiple times higher than what was initially quoted or expected. The charges were not only inflated but also inconsistent, leading to a lot of confusion and frustration.
Customer service was unhelpful and dismissive when I raised concerns, making it difficult to resolve the issues. Overall, I found their service to be unreliable and untrustworthy. If you're looking for a seamless and transparent travel planning experience, I recommend exploring other reputable agencies that prioritize honesty and customer satisfaction.
Save yourself the trouble and potential financial loss by avoiding this agency altogether.

Odpowiedź od Lartisien
Beyond service
For many years I’ve used prime concierge and travel services and for the first time got experience of a kind. Everything went smooth and perfect. All we’ve got (right choice of hotels, special welcomes, upgrades, extra perks, transportation and many other benefits) totally exceeded our high expectations! Thanks to the care of Wendy Bhunjun and all team of Lartisien. We’re deeply touched by such care!
Lartisien organised Brown's Hotel for…
Lartisien organised Brown's Hotel for my very close friend and advisor to share my company's 20th Anniversary
They had a fabulous stay and were treated so so well
Once again Lartisien did their job perfectly
Once again Lartisien did their job perfectly. We have been using Lartisien services 2-3 times a year for many years now and neither Lartisien nor the hotels or Restaurants we booked through Lartisien ever failed us. They always make sure we get the best without any mishaps.
Lartisien luxury hotel booking site
Lartisien Hotel Booking Company That Goes Above and Beyond!
From the moment I engaged with Lartisien to book my hotel, the service
was nothing short of brilliant. The
correspondence was remarkably swift
and efficient, making the entire
process seamless and stress-free.
What truly set Lartisien apart were
the incredible upgrades they
facilitated. Upon arrival at the
hotel, I was delighted to discover
that, I had been upgraded to a beautiful suite which enhanced my experience at this amazing hotel.
This generosity
truly showcased their commitment to
ensuring customer satisfaction.
If you're looking for a hotel
booking company that offers
outstanding service, prompt
communication, and the potential
for delightful surprises, look
no further than Lartisien, I
wholeheartedly recommend them and
will certainly be using their
services again in the future.
Exceptional
Their experience, professionalism, choice and value is exceptional. Will look for locations they have an offering over any others.
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