We recently stayed four nights at Hotel Caruso in Ravello. The hotel’s magnificent setting and beauty were only surpassed by the kindness and caring by every single member of the hotel staff. Simply s... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received upgrade to the most luxurious room in the world, huge, with wraparound patio and outdoor seating area with panoramic view of Positano. Staff are top-flight luxury resort professionals, helpe... Zobacz więcej
Booked a family-trip with our grandkids via Lartisan to Dubai and asked for connecting rooms, which the hotel ( Al Qasr ) could not grant. Our agent “Shellam “ kept on pushing untill we got it. We had... Zobacz więcej
Our Lartisien person, Shellam enhanced our London visit at the Soho Hotel. We had stayed there before and loved it. He made sure the hotel was aware of our particular wishes and as a result the trip w... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Lartisien is a French-born travel creator, crafting singular moments around the globe since 2008. At the core of our craft, a close understanding of each traveler and a practiced command of the journey. Guided by a discerning selection of remarkable hotels - La Collection - and a thoughtful team, we offer a true taste of life to a circle of travelers - people joined by a belief in a complete way of travel, one that fosters emotion, memory, and trust, and accepts only the best in its orchestration.
Dane kontaktowe
Paris, Francja
- +442035192700
- contact@lartisien.com
- grandluxuryhotels.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A Very Positive Experience
A very positive experience. The folio of hotels is very impressive. The deal on offer at The Datai in Langkawi was excellent.

Odpowiedź od Lartisien
My experience is always exceptional…
My experience is always exceptional from start to finish. The level of professionalism, responsiveness, and genuine care always stands out. Every detail is always handled seamlessly, from the initial inquiry to the final arrangements, making the entire process effortless and enjoyable.
The team demonstrate impressive knowledge of the World's finest properties and their offerings, Communication is always clear, prompt, and courteous throughout, reflecting a true commitment to high-end hospitality. Sophistication and personalised service at its finest. Thank you Lartisien

Odpowiedź od Lartisien
Attentive and extremely helpful
Really helpful staff, very attentive with a great selection of properties.

Odpowiedź od Lartisien
Germany / Austria Christmas Markets
The theme for our adventure was the European Christmas Markets. Rosewood Munich was our first stop. Another exceptional experience curated by Shellam, Donna, and the Lartisien team. Judy and I had a wonderful stay. Our Lartisien organized tours were outstanding. Our tour guides were experts in their content and very professional. Every aspect and detail of the trip was designed, tailored, confirmed, and executed with professional precision. Lartisien you made our odyssey of the Christmas Markets effortless and seamless.

Odpowiedź od Lartisien
Excellent customer service
Excellent customer service, excellent price, this was the first time booking with Lartisien but won’t be the last

Odpowiedź od Lartisien
Servie hors pair
Une grande aide dans la réservation et le conseil avant le voyage.
Une disponibilité permanente pendant le voyage.
Surclassement.
Et un grand secours lors d’un souci de bagages à Pékin. Réactivité immédiate.

Odpowiedź od Lartisien
Lartisien took care of every single…
Lartisien took care of every single detail of our trip. Everything was planned to the highest standard and every request for restaurants, excursions and transportation organised perfectly.
Even the tour guides they organised were of the highest standard.
We will definitely use Lartisien again.
Just Great!!
Just Great!!
The Hotel , the Service and The People GREAT!!
I strongly advise against booking your…
I strongly advise against booking your travel arrangements through this agency. Unfortunately, my experience was disappointing due to their consistent failure to deliver on the promises made during the booking process. They significantly overcharged me, with costs that were multiple times higher than what was initially quoted or expected. The charges were not only inflated but also inconsistent, leading to a lot of confusion and frustration.
Customer service was unhelpful and dismissive when I raised concerns, making it difficult to resolve the issues. Overall, I found their service to be unreliable and untrustworthy. If you're looking for a seamless and transparent travel planning experience, I recommend exploring other reputable agencies that prioritize honesty and customer satisfaction.
Save yourself the trouble and potential financial loss by avoiding this agency altogether.

Odpowiedź od Lartisien
Beyond service
For many years I’ve used prime concierge and travel services and for the first time got experience of a kind. Everything went smooth and perfect. All we’ve got (right choice of hotels, special welcomes, upgrades, extra perks, transportation and many other benefits) totally exceeded our high expectations! Thanks to the care of Wendy Bhunjun and all team of Lartisien. We’re deeply touched by such care!
Lartisien organised Brown's Hotel for…
Lartisien organised Brown's Hotel for my very close friend and advisor to share my company's 20th Anniversary
They had a fabulous stay and were treated so so well
Lartisien luxury hotel booking site
Lartisien Hotel Booking Company That Goes Above and Beyond!
From the moment I engaged with Lartisien to book my hotel, the service
was nothing short of brilliant. The
correspondence was remarkably swift
and efficient, making the entire
process seamless and stress-free.
What truly set Lartisien apart were
the incredible upgrades they
facilitated. Upon arrival at the
hotel, I was delighted to discover
that, I had been upgraded to a beautiful suite which enhanced my experience at this amazing hotel.
This generosity
truly showcased their commitment to
ensuring customer satisfaction.
If you're looking for a hotel
booking company that offers
outstanding service, prompt
communication, and the potential
for delightful surprises, look
no further than Lartisien, I
wholeheartedly recommend them and
will certainly be using their
services again in the future.
Exceptional
Their experience, professionalism, choice and value is exceptional. Will look for locations they have an offering over any others.
Perfect fast service
I have never had faster, more sympathetic and more helpful service when booking a hotel anywhere in the world. Your people are obviously wonderfully trained and frankly could teach everyone in the UK how to give customer service.
The Lartisien Experience
The Lartisien experience is simply the best. We have used Lartisien many times and each time the quality and level of service is unsurpassed. Our Guest Experience Manager (GEM) Shellam is always on top of our requests and makes our travel effortless. We are already looking forward to our Lartisien experience.
Le site est incroyable
Le site est incroyable, L’hôtel également et la présence directement dans le parc permet d’avoir accès aux chutes à tout moment. Excellente condition de Reservations
Everything was perfect
Everthing was perfect, booked several times by Lartisien, it is very easy and comfortable, Top Hotel, we got an upgrade, the service and the room was Perfect, too. We will come back another day…
Lartisien is always 5-star!!
Lartisien is always 5-star!!
My recent 5 night stay at Taipei's Mandarin Oriental was perfect!
Every detail of my suite, dining experiences and perks were impressive.
As always, I highly recommend Lartisien to book my international luxury hotel needs. They are the best professionals.
Lartisien Hong Kong Peninsular and Ritz-Carlton
Many thanks to Lartisien for the wonderful service regarding my recent stay in Hong Kong at the always fabulous Peninsular and exceptional Ritz-Carlton Kowloon. From the ease of booking, upgrades, and local experiences; all professionally managed and delivered.
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