I bought a garden storage chest for £69.99 and an additional £4.95 for postage. I received an email the next day demanding an additional £35 for postage (after the original payment had gone through... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Found this website online for choosing my fireplace /cuboard item arrived easy to put together very strong , love it fireplace very cosy with all the lights on to . Good price also.
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I use my F/F in conjunction with my studies. I run a Fungus Group which relies on collections from the field and, with the aid of a microscope, identify and record the species we find. My purchase fro... Zobacz więcej
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It’s a great product and it’s really good storage wise. It’s quite good and sturdy. Does the job. I’d say it’s got a few measurements off by a few millimetres and high might mean slats don’t fit perfe... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Garden and outdoor furniture and homewares for every style and budget. Delivering inspiration, helping the nation to realise their greatest garden dreams. Great value outdoor heating, shading and more. Our product offering appeals to outdoor enthusiasts and casual garden dwellers alike.
Dane kontaktowe
Zjednoczone Królestwo
- 0161 820 0391
- info@gardensanctuary.co.uk
- gardensanctuary.co.uk
3,8
Dobra
253 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent table
Excellent table, really good quality.
Very quick delivery
29 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Mr Paul Hibberd, Thank you for your lovely feedback! We’re delighted to hear you’re happy with the table’s quality and our fast delivery. We really appreciate your support!
Waterfall of Tranquility.
Waterfall of Tranquility.
Garden waterfall arrived quickly and undamaged. Set it up easily and it immediately started working. You can hardly hear the pump which is drowned out by the cascading water. It’s brilliant just to watch or just listen to. The lights especially in the evening look great and interact with the water. Well pleased with my purchase at a great price.,
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Alan, Thank you for your fantastic review! We’re so pleased to hear that the waterfall was easy to set up, runs quietly, and creates such a relaxing atmosphere. It’s wonderful to know you’re enjoying the cascading water and evening lights. We truly appreciate your support!
Sunshade Reflective Heat Insulation works well
Works well reflecting heat away from the house My house has lots of south facing windows and doors, so this product has been used to cover the glass on the outside using suction cup attachments bought separately and it has been a great success during the heat wave. I anticipate transferring it to inside the glass if we have a cold winter to work equally well at keeping heat in,
26 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi SUE, Thank you for your wonderful feedback! We're delighted to hear the sunshade worked so well in keeping your home cooler during the heatwave. We really appreciate you sharing your experience!
Delivery great and the different widths…
Delivery great and the different widths available very handy. The price was great too with the added bonus of hinges and bolt supplied with the gate
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Martin, Thank you for your fantastic feedback! We're delighted to hear you were happy with the quick delivery, range of widths and great value. We're also pleased that the included hinges and bolt were a useful bonus. We really appreciate your support!
Blue water fountain
Customer service, delivery so perfect. Item not so. Works when it wants to and leaks.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Maria, We're sorry to hear about the issues with the water fountain. We're glad you were happy with our customer service and delivery. We've contacted you by email to help look into the problem, so please check your inbox when convenient. We hope to get this resolved for you as soon as possible.
I was looking for a new BBQ set and…
I was looking for a new BBQ set and came across this website, which had some good deals. I bought the 138CM Wide Charcoal BBQ Grill with Side Shelves. Which arrived a lot quicker than I thought it would have and well packaged.
Used it once so far and all good. Might be back to this site to pickup some other bits I have my eye on.
2 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Oli Chan, Thanks so much for your fantastic review! We're pleased to hear you're enjoying your new BBQ and that everything arrived quickly and safely. We look forward to welcoming you back for your next purchase!
Great value
The website was very easy to use, the prices were very good, the delivery was very quick, we ordered a mini fridge and it's very good, works very well, would definitely use again,
19 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Alison, Thank you for taking the time to leave such lovely feedback. We're thrilled to hear you're happy with your mini fridge and had a great experience with us. Your kind words mean a lot to our team!
I love my Garden Sanctuary BBQ drum
I am not invalidating the negative reviews but I want to point that they gave me anxiety. I saw a Garden Sanctuary bbq drum on a store website but it was expensive, so I decided to buy directly from Garden Sanctuary website. I had placed my order but I did not receive any update from Garden Sanctuary after 3 days. So I checked trustpilot. Seeing more negative reviews made me believe I have been scammed. I started panicking. So I emailed their customer service and said to them that I have just read some concerning feedbacks on trustpilot but I am trying not to panic. I need the bbq drum for a garden party. They replied me that my order is on the way and they sent me a tracking link. My bbq drum was delivered and I am very happy with it. Their update or follow up system isn’t very great but they are genuine. Not having a contact number isn’t very helpful as well. Overall, I am happy with my purchase. I got the bbq drum on sale. Thank you Garden sanctuary.
9 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi MRS A, Thank you so much for sharing your experience and for giving us the opportunity to reassure you. We’re delighted to hear that your BBQ drum arrived safely and that you’re happy with your purchase. We really appreciate your understanding and valuable feedback regarding our communication and updates. We hope you have a wonderful garden party and enjoy your BBQ drum!
Garden gates
Both gates are value for money and were delivered within a week of order, I would recommend garden sanctuary for this type of project 👍
19 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi James, Thank you for your kind feedback! We're so pleased the gates met your expectations and arrived promptly. Thank you for your recommendation and support!
Fast delivery and great product
20 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi James, Thank you for your feedback! We're delighted you're happy with your purchase and our fast delivery. Thanks for choosing us!
First time I have used this company
First time I have used this company. I purchased some pvc garden screening. Highly delighted with the ordering process and the delivery was prompt. Very well packaged, no damage and all my order was correct. I would definitely use this company again. 5🌟
20 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Kerry, Thank you for your kind review! We're delighted that your order arrived quickly and in perfect condition. Your support means a lot to us, and we hope to see you again soon!
Do exactly what a good company should…
Do exactly what a good company should keep you informed of delivery to the exact hour, communication is brilliant, table & chairs good quality & sent a few extra screws just in case which is nice to know , looking forward to garden storage definitely trying these guys before any garden centre or DIY store first from now on. Delivery £4.99 very reasonable. Hope it stays that way.
24 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Sue, Thank you for your wonderful review! We're delighted to hear you're happy with the quality, communication, and delivery service. We truly appreciate your support and look forward to serving you again!
Top quality product
Easy to follow instructions; easy for two people to assemble; well designed; good quality materials. Reasonably priced.
26 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Jane, Thank you for your fantastic review! We're so pleased to hear that you found the assembly easy, the instructions clear, and the overall quality met your expectations. Your kind words about the design and value for money mean a lot to us. We truly appreciate your support and hope you enjoy your purchase!
Good quality good delivery will be back…
Good quality good delivery will be back again thankyou
29 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Jaydine, Thank you so much! We're thrilled you're happy with the quality and delivery. We look forward to serving you again in the future!
They are scamming people by advertising…
They are scamming people by advertising cheap prices and then cancelling orders as “they are out of stock”.
Don’t waste your time with this guys, will never, NEVER EVER use them again, is a scam website.
Keep your money away from here.
Don’t fall for the cheaper prices.
29 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Mr Alexandru Tugui, We're sorry to hear you're disappointed. We've reached out to you by email to explain the situation and discuss how we can make things right. Please kindly check your inbox (and spam/junk folder if needed), and we look forward to hearing from you.
The trampoline arrived when they said…
The trampoline arrived when they said it would, it's up and it's just perfect. My grandson loves it.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Kerry, Thank you for your lovely review! We're so happy to hear the trampoline arrived on time and that your grandson is loving it. We hope it brings him lots of fun!
Excellent service
Excellent service. We used the foil bubblewrap to create outside window protection from the extreme heat. Works very well.
28 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Kelda, Thanks for your kind feedback! We're delighted to know the insulation performed well and helped keep the heat out. Your support means a lot to us, and we look forward to serving you again in the future.
Quick efficient delivery
Quick efficient delivery. Good price for product.
1 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Sue, Thanks so much for your feedback! We're pleased everything arrived quickly and that you found the product to be great value for money. We appreciate your support and look forward to serving you again.
A very good size and quality storage…
A very good size and quality storage box which feel like it will last a lifetime
1 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi, Joe, Thank you for your wonderful feedback! We're delighted to hear you're happy with the size and quality of your storage box. We hope it serves you well for many years to come. Thank you for choosing Garden Sanctuary!
The shed arrived really quickly it took…
The shed arrived really quickly it took 1 person 2days to put up it's a quite sturdy neat looking shed
30 czerwca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Karen, Thank you for sharing your experience! It's great to know your shed arrived quickly and that you're pleased with its quality and appearance. We truly appreciate your support!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.