I bought a garden storage chest for £69.99 and an additional £4.95 for postage. I received an email the next day demanding an additional £35 for postage (after the original payment had gone through... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I use my F/F in conjunction with my studies. I run a Fungus Group which relies on collections from the field and, with the aid of a microscope, identify and record the species we find. My purchase fro... Zobacz więcej
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After ordering a fan ceiling light recently, I posted a negative review as it did not work. However after the electrician checked the main electric switch, the problem was sorted. Hence a lovely ceil... Zobacz więcej
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Exceptionally easy to order, amazing price, arrived so quickly, well packaged and even included 2 pairs of gloves Went together extremely well and is very solid. Fabulous company to purchase from... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Garden and outdoor furniture and homewares for every style and budget. Delivering inspiration, helping the nation to realise their greatest garden dreams. Great value outdoor heating, shading and more. Our product offering appeals to outdoor enthusiasts and casual garden dwellers alike.
Dane kontaktowe
Zjednoczone Królestwo
- 0161 820 0391
- info@gardensanctuary.co.uk
- gardensanctuary.co.uk
3,8
Dobra
249 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Liked this water feature and at half…
Liked this water feature and at half price the price is right. At full price I would not have bought it as quite small.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Johanna, Thank you for your feedback. We’re pleased to hear you like the water feature and found it good value at the discounted price. We’ve also been in touch with you directly and hope we can assist further. We appreciate your honest comments and will take your feedback on the size and pricing into consideration.
Very sturdy box
Very sturdy box, but was disappointed when we finally had rain and it was wet in the bottom of box where the letters were
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Dear Mrs Gillian Hughes, Thank you for bringing this to our attention, and we're sorry to hear about the issues you've encountered.
We're keen to resolve this as soon as possible and have already sent you an email from [info@gardensanctuary.co.uk]. Please check your inbox, and we'll be happy to assist you further. Thank you.
This hob cover/chopping board is ideal…
This hob cover/chopping board is ideal for protecting my induction hob. There are different types available but I wanted something a bit different. This bamboo cover was the exact size I needed.
Solidly constructed and well finished. The four pads on the base stops any movement.
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Robert, Thank you for your feedback. We’re pleased to hear that the bamboo hob cover is a perfect fit and that you’re happy with its quality and finish. Your support is much appreciated.
Aluminium pergola
Pleased with aluminum pergola, good price, good company, and good delivery, only one little problem instruction good have been better, otherwise all good.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Dear Mrs Linda Barber, Thank you for your feedback! We’re delighted to hear you’re happy with the pergola, price, delivery and our service. We appreciate your comments about the instructions and will take this on board to improve them. Thanks again for your support!
Sturdy Unit
It is a very sturdy unit, but was a little fiddly in parts to assembly. Good quality wood and well made. Fire is great with lots of light options - the lighting strips underneath could have been slightly longer, as it gives out pools of light and not a uniform light effect. Delivery was quick except we were never told this was going to be two deliveries
22 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Dear Mr Stuart Hall,
Thank you for your detailed feedback! We’re pleased to hear you’re happy with the sturdy unit, quality wood and the fire’s lighting options.
We also appreciate your comments about the assembly, lighting strips and separate deliveries. We’ll take your feedback on board to help improve our products and service. Thanks again for your support!
Odpowiedź od Garden Sanctuary
Hi Nigel, Thank you for the great feedback! We’re really pleased to hear that you were happy with both the delivery time and the product. Thanks for choosing us and for taking the time to share your experience!
Very Happy, Just what we needed.
Shed just as expected / hoped. Assembly takes two people and some slow reading of instructions but all pieces and fixings supplied, no issues, and very pleased with the finished result.
Supply of 2 pairs of gloves was a very nice touch and useful.
Delivery was quicker than advertised as well :)
Would recommend.
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Tony, Thanks so much for taking the time to leave such a detailed review. It’s great to hear that the shed arrived sooner than expected and that everything you needed for assembly was included. We’re also glad the extra pairs of gloves came in handy!
Thank you for the recommendation, and we hope you get plenty of use from your new shed.
Great simple book shelf
I bought a book shelf for a very reasonable price. It went together very easily and doesn't look bad at all considering how cheap it was. I liked it that much I ordered a 2nd one
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Katie, Thank you for your lovely feedback! We’re really pleased to hear that you found the bookshelf easy to assemble and good value for money. It’s fantastic to know you liked it enough to order a second one! We really appreciate your support and hope you enjoy both of them.
Odpowiedź od Garden Sanctuary
Hi Stuart, Thank you for your feedback! We’re pleased to hear that you found the ordering process easy and the product good value for money. We really appreciate your support!
garden gates
We ordered 2 garden gates, which are reasonable quality for the price. I didn't get an email to say when they were being delivered which was disappointing, but they arrived 5 days after ordering.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Dear Jill Ramshaw,
Thank you for your feedback! We’re pleased to hear that you found the gates to be good quality for the price and that they arrived within 5 days of ordering.
We’re sorry to hear that you didn’t receive a delivery notification. We understand how useful it is to have advance notice, and we’ll take your feedback on board to help improve our service. Thank you for your understanding and support!
pleased with purchase
pleased with purchase
Gate looks good ... well made ... comes with hinges and bolt ... I added a ring pull latch
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Lynn Thomas, Thank you for your lovely review! We’re delighted to hear you’re pleased with your purchase and that the gate looks good and feels well made. We hope you enjoy it!
Odpowiedź od Garden Sanctuary
Hi Marc, Thank you for your kind review! We’re delighted to hear that you’re happy with the quality and feel it offers great value for the price. We really appreciate your support!
Odpowiedź od Garden Sanctuary
Dear customer, Thank you for your lovely feedback! We’re delighted to hear that you’re happy with the gate and that it’s just what you needed. We really appreciate your support!
Quality items at discounted price.
Quality items at discounted price with prompt delivery. What’s not to like 👍
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Dear Mr Irwin, Thank you for your kind words! We’re so pleased you’re happy with the quality, value and delivery. It’s wonderful to know we’ve met your expectations.
Lovely looking sturdy storage container…
Lovely looking sturdy storage container and I don’t think the mice will get in, unless they can lift the lid !! One thing I would recommend is stating what should be the top and bottom of the sides. But me and my husband are not DIY’ers
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Rachael Matthews, Thank you for your lovely feedback! We’re delighted you’re happy with the sturdy design and appearance. We also appreciate your helpful suggestion about clearly identifying the top and bottom of the side panels, and we’ll pass this on to our team to improve the assembly instructions.
Thanks
Thanks, everything is great; a minor downside is that it could have been better packed.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Tomas, Thank you for your feedback! We’re delighted to hear that everything is great overall. We also appreciate your comment about the packaging and will take it on board to help us improve.
Prompt delivery and good product.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Fred Christmas, Thank you for your great feedback! We’re delighted to hear you were happy with the prompt delivery and the product. We really appreciate your support!
Excellent table
Excellent table, really good quality.
Very quick delivery
29 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Mr Paul Hibberd, Thank you for your lovely feedback! We’re delighted to hear you’re happy with the table’s quality and our fast delivery. We really appreciate your support!
Waterfall of Tranquility.
Waterfall of Tranquility.
Garden waterfall arrived quickly and undamaged. Set it up easily and it immediately started working. You can hardly hear the pump which is drowned out by the cascading water. It’s brilliant just to watch or just listen to. The lights especially in the evening look great and interact with the water. Well pleased with my purchase at a great price.,
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi Alan, Thank you for your fantastic review! We’re so pleased to hear that the waterfall was easy to set up, runs quietly, and creates such a relaxing atmosphere. It’s wonderful to know you’re enjoying the cascading water and evening lights. We truly appreciate your support!
Sunshade Reflective Heat Insulation works well
Works well reflecting heat away from the house My house has lots of south facing windows and doors, so this product has been used to cover the glass on the outside using suction cup attachments bought separately and it has been a great success during the heat wave. I anticipate transferring it to inside the glass if we have a cold winter to work equally well at keeping heat in,
26 lipca 2026
Opinia niezależna
Odpowiedź od Garden Sanctuary
Hi SUE, Thank you for your wonderful feedback! We're delighted to hear the sunshade worked so well in keeping your home cooler during the heatwave. We really appreciate you sharing your experience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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